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This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

How can we improve AOL Mail?

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1310 results found

  1. STOP redirecting to the news page after sending of emails, just let it go back to inbox like a normal email account or make it optional

    Please stop or make it optional that after sending an email instead of going straight back to the inbox (the natural thing to happen and what other email providers do) you are taken to a news round up page and have to either click 'x' or "back" to get back to the inbox page. It interrupts my mental flow, is bad for RSI injured people or ppl with other hand disabilities (extra needless clicking), bad for workflow and bad for mental health- I personally do not doom scroll or injest news daily. That is my choice and I am VERY…

    149th ranked
    Gathering Feedback  ·  1 comment  ·  Admin →
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  2. WHY ARE YOU IDIOTS MAKING ME VERIFY MY CCOUT WHICH IS 40 YEARS OLD?

    YOU IDIOTS INFLICT 2 STEP VERIFICATION ON PEOPLE THAT DON'T WANT IT. ARE YOU TOO STUPID TO REALIZE THAT'S WHY PEOPLE HATE AOL?

    621st ranked
    0 comments  ·  Admin →
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  3. notification on desktop

    On new message arrival, show the notification of the desktop.

    621st ranked
    1 comment  ·  Admin →
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  4. Block emails starting with new-offer

    Block all emails starting with new-offer. I have received 100's and 100's of spam emails, all with different endings, but all starting with new-offer. I don't receive any of these spam emails in Gmail, but 1000's in AOL. Please do a better job of vetting out the garbage.

    106th ranked
    4 comments  ·  Admin →
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  5. email showing as suspecious

    How do i top getting notification that "This message seems suspicious...
    It could be from a legitimate sender, but there’s a chance it’s an attempt by a hacker to gain access to your system. Tap below to see a list of actions you can take." When it comes from someone who has been in my contact list from day 1. (forever) what is the easiest way to get that message to not come again for anyone in my contacts.

    932nd ranked
    1 comment  ·  Admin →
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  6. add the options that you removed!

    What happened to the ability to change font size, color, etc. AND the emojis??

    932nd ranked
    1 comment  ·  Admin →
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  7. block domain

    Ability to Block Domains!!!! This is a basic function and should be just as easy as blocking an email.

    621st ranked
    0 comments  ·  Admin →
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  8. The changes to what's been OK for ages are terrible! And make use of AOL tricky and annoying.

    I've used AOL for years - the email layout etc was fine - now, with changes, it's an effing nuisance. Go back! Please!

    932nd ranked
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  9. Block Domains

    AOL use to be able to block offending Domains but now their system requires a FULL email address and not just the Domain name. Since the use of uncontrolled use of stolen Domains is easy to just change the sender and then saturate users from the SAME Domain continues. So being able to block Domains would eliminate the flooding of SPAM emails from the SAME Domain.

    621st ranked
    0 comments  ·  Admin →
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  10. Block Senders

    Allow as many "block senders" as AOL users need...to limit it to 1,000 is not just inadequate, but indicative of a company that really does not care

    447th ranked
    0 comments  ·  Admin →
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  11. OH LORD AOL, CAN NOT CONYTOL JUNK MAIL...

    Why a lot junk over 100 come to my email??

    932nd ranked
    1 comment  ·  Admin →
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  12. Mail security

    I’m receiving Phishing Emails. Where do I forward emails?

    932nd ranked
    1 comment  ·  Admin →
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  13. Please do something about the number of spam mails sent daily. it is not unusual to get 30 or more in one day.

    447th ranked
    0 comments  ·  Admin →
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  14. SEE BELOW P L E A S E!!

    I used to be BLE TO SIMPLY CLICK ON 14 AND INCREASE MY FONT SIZE. NOW I CANNOT TELL HOW TO DO THAT. CAN YOU PLEASE INCREASE MY FONT TO 14 FOR ALL COMPOSING UNTIL FURTHER NOTICE OR TELL ME HOW TO ACCOMPLISH THAT TASK W/MINIMAL STEPS/THX! MARIAN LAWRENCE

    932nd ranked
    1 comment  ·  Admin →
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  15. Each folder should be able to be sorted by subject. That makes most sense, yet you have removed that option

    Each folder should be able to be sorted by subject. That makes the most sense, yet you have removed that option

    447th ranked
    0 comments  ·  Admin →
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  16. Spam

    I have been with AOL since I was a kid and now I am a mid aged adult. The spam is absolutely ridiculous. I just can't take it anymore. I do not have this issue with Yahoo or Gmail. I keep this because it's always been my main email account. At this point I may just have to make a change. It's obvious you do not care about your users.

    447th ranked
    0 comments  ·  Admin →
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  17. Better controls to block filthy spam email

    Better controls to block filthy spam email

    621st ranked
    0 comments  ·  Admin →
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  18. Better controls to block filthy spam email

    621st ranked
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  19. IF you limit the number of addresses a person can block, you need to STOP the spam emails

    IF you limit the number of addresses a person can block, you need to STOP the spam emails

    447th ranked
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  20. Stop this stupid reverification BS! It's like once a month I have go through this - you send an email to my other ID, which also...

    Stop all this reverification stupidity!

    621st ranked
    1 comment  ·  Admin →
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