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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1415 results found

  1. Search feature is not working

    Search feature is not working

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  2. 963rd ranked

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  3. 963rd ranked

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  4. music

    This automatic music playing thru your adds is pure BS stop it!

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  5. mettre plus de themes

    j'aimerais plus de thèmes pour toutes les époques de l'année.

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  6. 2 factor authentication with WhatsApp

    As a test, when I sign into my AOL account (at the two factor authentication step), I choose to receive a code through WhatsApp. Here is the thing : on the iPhone app, I receive the code without problem.
    However, if I check WhatsApp on a computer at the address web.whatsapp.com, the code is not received. This happens all the time.
    I don't know if it is an AOL bug or if the fault lies with the web version of WhatsApp .

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  7. Fix this - every 1-2 minutes while I am writing

    Fix this - every 1-2 minutes while I am writing an e-mail on AOL Mail, the screen blanks out for an instant, I lose the last sentence I was writing and the cursor resets at the top of my message. What's going on? This is beyond annoying. This is NOT autosave.

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  8. Personalize the icons at the top of the email window.

    Make it so that I can arrange the icons at the top of the email window, moving them oe removing ie Facebook.

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  9. Dates of email messages listed in the inbox are now totally out of order. Even when I resort the dates, the dates are still mixed up.

    AOL changed the format again, and now I cannot get my inbox messages to line up chronologically. I have today's messages mixed with yesterday's messages and the messages from the day before, and so on. Re-sorting from "new to old" or from "old to new" does not solve the problem, as the messages just re-organize again, but in yet another mixed up order. I cannot trust that I have read all the emails on a given day, because there could be messages from that day wedged in with messages from other days. Beyond frustrating.

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  10. 518th ranked

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  11. Why are my emails disappearing????????????????????????????????????

    Why are my emails disappearing????????????????????????????????????

    963rd ranked

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    Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!


  12. WE WANT MORE!!!

    UNLIMITED SPAM BLOCKING!!!!!!!!!!!!!!!!!!!!!
    UNLIMITED SPAM BLOCKING!!!!!!!!!!!!!!!!!!!!!
    UNLIMITED SPAM BLOCKING!!!!!!!!!!!!!!!!!!!!!
    UNLIMITED SPAM BLOCKING!!!!!!!!!!!!!!!!!!!!!
    UNLIMITED SPAM BLOCKING!!!!!!!!!!!!!!!!!!!!!
    UNLIMITED SPAM BLOCKING!!!!!!!!!!!!!!!!!!!!!
    UNLIMITED SPAM BLOCKING!!!!!!!!!!!!!!!!!!!!!
    UNLIMITED SPAM BLOCKING!!!!!!!!!!!!!!!!!!!!!
    UNLIMITED SPAM BLOCKING!!!!!!!!!!!!!!!!!!!!!
    UNLIMITED SPAM BLOCKING!!!!!!!!!!!!!!!!!!!!!
    UNLIMITED SPAM BLOCKING!!!!!!!!!!!!!!!!!!!!!
    UNLIMITED SPAM BLOCKING!!!!!!!!!!!!!!!!!!!!!

    963rd ranked

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  13. Emails about facebook postings

    Make it easier to change how one sees posts. I do not want to see them in my emails.

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  14. JUST CHANGE IT, PLEASE!!!

    UNLIMITED SPAM BLOCKING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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  15. 963rd ranked

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  16. window size

    Make it easier to shrink the size of the AOL window. Right now the window fills the screen and I can't access the arrows that usually appear at the bottom right of the window/screen.

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  17. notifications only for new mail in specific folder(s)

    Currently most email systems have no discrimination regarding when notifications are sent which is why I and many others turn off notifications totally. However there are often classes of emails that we would really want instant notification on arrival. This could be managed through the existing (excellent) email filter system such that when new email was filtered and ended up in the "Urgent" folder (for example) the notification would be sent. Otherwise non-urgent email would not be vying for my attention.

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  18. McAfee Alert folder shows up after deleting it many times

    I have a McAfee folder on mail.aol.com and I deleted it more then 10 times but whenever I close the browser it re-appears. I tried it on Windows PC and iPhone, on safari and edge and regardless of where I try the folder still re-appears after deletion. AOL please fix this bug on my account as was tested over the phone with call center rep on multiple devices, in multiple ways.

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  19. Spam Files Not Able to be Bulk Delete

    For whatever reason, your latest change to the software makes it impossible to select all of the mail in the spam mail file so that a person can do a bulk delete. Please fix this ASAP

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  20. 963rd ranked

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AOL Mail Norrin

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