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This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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1346 results found

  1. Post emails real time

    Please refresh live time when getting emails for resetting passwords

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  2. Please do something about the number of spam mails sent daily. it is not unusual to get 30 or more in one day.

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  3. Spam

    I have been with AOL since I was a kid and now I am a mid aged adult. The spam is absolutely ridiculous. I just can't take it anymore. I do not have this issue with Yahoo or Gmail. I keep this because it's always been my main email account. At this point I may just have to make a change. It's obvious you do not care about your users.

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  4. Advertisements are OUT OF CONTROL IN AOL MAIL. I've been using AOL Mail since 1993 and its only gotten WORSE over time.

    I use the simplest basic AOL mail version. All I want is email. But now, The entire right side of my screen is ADs. Advertisements. And whats worse, they make NOISE. Suddenly out of nowhere it just starts making NOISE from the Ads, even though Im in other applications or other web pages and other tabs. And it gets worse, the ads DOUBLE UP, so TWO Of them are speaking at the same FK@#(* time, and it gets worse, they BUG out, and repeat, starting over and over again, and it gets worse, the entire charade LAGS my computer making…

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  5. Please stop screwing around with my mail. It's not getting better!

    Please stop screwing around with my mail. It's not getting better!

    646th ranked

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  6. IF you limit the number of addresses a person can block, you need to STOP the spam emails

    IF you limit the number of addresses a person can block, you need to STOP the spam emails

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  7. auto respond to e-mail that contains link(s)

    the auto respond would state (we do not open or respond to e-mail(s) that contain link(s)

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  8. stop seeing appauling undergarment ads

    Don't want to see bras and underwear ads on my email site

    465th ranked

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  9. Stop using a secondary validation code before I can get into my e-mail

    If you think my e-mail needs more security (I don't). We can create a secondary password. to use after my first password. Requesting and getting a validation code on a cell phone is a pain.

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  10. MANY ADS SHOWN IN THE TOP BAR LOOK LIKE EMAILS, BUT ARE JUST SCAMS

    AMONG THESE ARE MCAFEE AND CLOUD STORAGE. IF YOU must HAVE ADS, THEN AS A RESPONSIBLE COMPANY MAKE SURE THEY ARE LEGITIMATE ADVERTISERS. YOU ARE INCONVENIENCING AND RISKING YOUR USERS, BUT EARNING TO DO IT.

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  11. Spam blocker totally useless.

    Spam blocker totally useless.

    646th ranked

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  12. Searches should include the SPAM folder

    Numerous important emails have been routinely sent to my SPAM folder.
    The search function didn't identify them. I was forced to sort through HUNDREDS of spam emails to find them.
    Especially annoying is the inability to sort ANY folder by email address, which makes searches MUCH easier

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  13. allow sorting by sender address

    Time was, we could sort on email address instead of just time received...
    please bring this function back

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  14. Fix the spam filter

    Every day I find items from Substack contributors I subscribe to in Spam. I dutifully mark them as Not Spam thereby moving them to Inbox, but your system continues to treat subsequent items as Spam. Frankly it’s worse finding legitimate mail in Spam than spam in Inbox.

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  15. We were able to block spam by domain until a couple of years ago. Why was it changed?

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  16. Now receiving 75 spam emails a day . What the **** is wrong with these fools.

    Now receiving 75 spam emails a day . What the **** is wrong with these fools.

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  17. Raise cap on blocked senders

    I request that you extend the ability to block email senders (especially from the spam folders) at a number far above 1,000 where it appears to be capped currently. Please? It's an excellent feature and really helps to control the large number of ridiculous messages.

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  18. I am not getting emails from a mailing list

    I am a member of an external mailing list and am an authorized poster. However, when I send an email to the mailing list, my hosting company shows the forwarded email is sent to the mailing list recipients but they dot get the massage. It seems aol blocks the messages.

    974th ranked

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  19. I used to click on "MORE" at the top to get a drop down menu that said "delete and block." That "Delete and block" choice is no longer list

    I used to click on "MORE" at the top to get a drop down menu that said "delete and block." That "Delete and block" choice is no longer listed. It didn't seem to stop the spam, since apparently the spamers just changed a character or name and kept sending the same stuff since I kept getting the same spam email every day. Please allow us to block spam

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  20. GROUP BY CONVERSATION Toggle On or Off is NOT WORKING!

    This feature / setting option is not working! I do not want you to group my email threads. STOP doing it.

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