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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1439 results found

  1. email starts in Sent folder instead of Inbox

    Recently, when I go to access my mail, the app starts in the Sent folder and not the Inbox. I haven't changed anything recently. Is there a setting where you can select the default start up folder? Thank you.

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  2. Varacation numbers!

    Please get rid of them!

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  3. 976th ranked

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  4. wtf with the ad in the middle of my emails? the top one fine, but the second is just annoying and making me want to switch email providers

    wtf with the ad in the middle of my emails? the top one fine, but the second is just annoying and making me want to switch email providers. i am tired of accidently clicking on the ad. Do you really think this is going to make me want to give you money every month!

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  5. HAVEN'T BEEN RECEIVING EMAILS SINCE 7/7/2026. WHAT'S UP?

    The last email I have is from August 7, 2026. What has happened to email or is it my email specifically?

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  6. Feature more UK content - USA news is of little importance to the majority here

    Feature more UK content - USA news is of little importance to the majority here

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  7. spam -don't bother- they don't care and allow it intentionally

    SPAM -don't bother complaining because they don't care and allow it intentionally, Help Desk completely useless. Nothing bur lip service and canned comments. Almost 100 spam emails received today., Trash company, glad to be transitioning out shortly.

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  8. font change

    Why did the font change on the email list? New emails are no longer delineated by bold text. It makes it impossible to quickly review the email list. Further, the choice of new font is far too delicate for any type of extended reading - it is extremely fatiguing.

    Please revert to the standard fonts and delineation of new emails.

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  9. 976th ranked

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  10. bring back the tab that moves the endless adverts out of view

    bring back the tab at the side of composing an email that moves the adverts out of view. they are repeated flashing and irritating

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  11. Your Spam filter sucks. It wont save blocked emails. get bombarded by spam. Fix your system.

    Please stop incoming spam. Your filters are horrendous. It only allows you to b lock so much and then lets everything in. its 2026... fix it.

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  12. Return Stationery

    no description necessary

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  13. CHANGE FONT AND EMAIL BACK TO THE WAY IT WAS 2 DAYS AGO

    A couple day's ago the font suddenly changed on my emails as well as my document attachments. What the ****? The documents are now long rectangles and not the nice squares they were. They look like an attachment from Adobe Acrobat. Make it go back.

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  14. WHAT are you doing to my emails???? Different emails on the app and on the website, and sending emails on the APP are locked in 'sending' in

    A couple of emails locke din 'outbox' in sending mode and cannot open them to edit ....lost emails, this aol is becoming is a joke!!!

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  15. Restore the larger image attachment previews in opened emails

    Please restore the larger image attachment previews in opened emails. The new small attachment thumbnails are much less useful, especially when an email contains photographs. Previously I could easily see the attached images directly in the message without opening each one. Please either restore the previous size or give users a setting to choose large or small attachment previews.

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  16. FIX IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    UNLIMITED SPAM BLOCKING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    CHANGE IT!!!!!!!!!!!!!!!!!!!!!!!!!

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  17. After having an AOL account since 1991 or 1990 I think it's time to cancel my account

    I have been going by bergmanmd1@aol.com for , oh, I don't know, but I think it's over 26 years. Aol sent me a notice a couple months back and it talked about the price going up. i wrote them and told them that I had a set price for life. then some dumb kid writes me back to inform me that I had never been offered that deal. I replied "you're right not as bergmanmd1@aol.com" (my name). then he claimed that I was not the master account. I again replied, "then who is?" because my wife died in 2010…

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  18. GET RID OF THE ADS ON MY NEW EMAIL ON MY GMAIL BROWSER

    I CAN'T DELETE THE PICTURE ADS ON MY EMAIL

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  19. Sender's name is not fully displayed

    In the left pane of the inbox listing all senders, the sender's email address no longer displays when hovering the pointer over it.

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  20. contact list

    I cannot update an existing Contact List with new email addresses that have been added to my Contacts. The Contact List says No Contact Found when I put in the email address or name to be added.
    And I cannot create a new Contact List. This is happening on both my MacBook Air & PC. Separate operating systems separate browsers.

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AOL Mail Norrin

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