AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1347 results found
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Provide support.
One account logs in & plays nicely w/ T-bird on desktop. The 2nd one doesn't work at all. Historically, both worked.
On new Samsung phone POP servers are refused connection to both AOL accounts.
Online support directed me to phone support. Phone support refused to assist unless I bought some subscription service. Just a crass upselling scheme.936th ranked -
your e-mail site sucks
your e-mail site sucks
936th ranked -
All of a sudden my aol email does not highlite or draw a red underline for my spelling like before. I even enabled my spellechelike before.
Even when I have enabled my spell check in my settings, I still have to remember and go spellcheck at the bottom of my email to correct them. Can't my word document influence my aol writing emails?
936th ranked -
search facility??
why did you remove the search old mail tool...? often expected mail, like warranties are sent later. How do I find my recent warranty from asurion?
936th ranked -
What happened to "BLOCK SENDERS"? Please put it back.
What happened to "BLOCK SENDERS"? Please put it back.
638th ranked -
The text is too small, even with the large text enabled.
You should have an option to zoom to the size text that is most comfortable for you.
173rd rankedPlease try following the instructions for enabling large text size described in the "Select font size" section on https://help.aol.com/articles/customize-your-inbox-theme-font-size-and-layout-in-new-aol-mail
If that isn't meeting your needs, or if the email sender has specifically set fonts that are too small, please try using your browser's zoom functionality as described in https://help.aol.com/articles/how-do-i-enlarge-or-reduce-the-font-size-on-my-web-browser
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I really don't like the new font.
Unfortunately, the new font is what everyone seems to be changing to. Supposedly, "experts" say it is easier to read for everyone. This is not true. It is much harder to read and I hate it. It just seems to be more blurry to me. Please go back to the old font or have the option of being able to change fonts.
936th ranked -
An Un-Do button
I wish there was an Un-do like a word document. There have been times when a mistake is made and the entire message is wiped out and no way recover. Then I have to start all over and try to remember everything. Un-necessary stress and concern.
936th ranked -
Why have you STOPPED comments on News stories???
Go back to how it was yesterday so we can all comment (If allowed!)
936th ranked -
On Friday, June 27, 2025 at 09:16:06 AM EDT, E-Mail Service <fgghvsfhssdf@att.net> wrote: AOL/Verizon Dear User, All outdated account
On Friday, June 27, 2025 at 09:16:06 AM EDT, E-Mail Service fgghvsfhssdf@att.net wrote:
AOL/Verizon
Dear User,
All outdated accounts will be restricted from accessing their account as of today for ignoring our update messages.
Kindly follow our portal below to update your account. Failure to update your account will result in its closure.
UPDATE HERE NOW
Your cooperation in this issue will be highly appreciated
Thank you.
THE AOL TEAM SUPPORT
936th ranked -
pls give attachment preview option ( pdf, docs etc.,)
attachment preview is not available. if that option is updated , aol will be great again
936th ranked -
Stop using a secondary validation code before I can get into my e-mail
If you think my e-mail needs more security (I don't). We can create a secondary password. to use after my first password. Requesting and getting a validation code on a cell phone is a pain.
638th ranked -
So much spam have to select all and delete twice
So much spam I have to 'select all' and delete twice. AOL will do absolutely nothing about it and their blocking option stinks. Does not work on spam., Time to move to a decent mail platform that doesn't bombard you with spam, place spam in new mail and legitimate new mail in spam. Also, recurring calendar reminders not working as usual.
936th ranked -
stop asking to put codes in, to log in.
stop asking for codes to log in.
465th ranked -
Looking for an answer why my keyboard stops working while typing ONLY on the AOL computer web page.
Looking for an answer why my keyboard stops working while typing ONLY on the AOL computer web page and no where else. I am typing and suddenly I hit keys and nothing happens on the screen. not happening ever on any other email or web page.
936th ranked -
Notification bubble
How about not having the bubble pop up for notification of deletion,etc. pop up over the tab options and/or make the notification much shorter so that the bubble disappears and you can choose options from the tabs. ANNOYING !
936th ranked -
Stop blocking my comments
Why am I blocked on all comments on your stories? How do I get the block removed so that I can comment like all the liberals?
936th ranked -
How serious do you take suggestions? How difficult would it be to let us delete all blocked email at once?
Why won't you allow us to be able to delete all blocked emails at once instead of one by one? How difficult is that for you to do??? Just how serious do you take our suggestions? Are you just trying to annoy us?
638th ranked -
Why did remove -"Block Sender"? I need this to stop scammers etc. RESTORE IT!
Why did you remove-"BLOCK SENDER"? I need this to stop scammers etc.RESTORE IT! STOP MESSING WITH AOL SETTINGS!!
638th ranked -
Get rid of the pop-up ads
Get rid of ads when you open mail. I've dislikes the same ones over and over, and they keep coming back. Ive tried to opt out, but it only got rid of 15 of 48 locations.
8th ranked
- Don't see your idea?