AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1292 results found
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How to save/keep writing email font and size settings?
After selecting the desired text font and size for writing emails, they are NOT saved...
650th ranked -
"Related contacts""
Hi, why don't you eliminate the popping "related contacts",
it is "annoying", it is a waste of time, it is not "smart".
Thanks.320th ranked -
"Clean your mailbox"
Hi, It would be helpful to be able to select an entire year as a choice with "Clean your mailbox."
320th ranked -
Forwarded emails lose their body content when "saved" before sending.
After saving an email to forward, the body content disappears when sending. Only the headers and addressees email addresses remain. This horrible fault forces multiple forwarded emails to wait another hour before re-sending, due to AOL limitations on emails being sent or forwarded to multiple recipients.
385th ranked -
It's absolutely critical that you allow re-allow wildcards to block spam mail and increase the number of blocks to 10,000 or more!
Been a subscriber since 1995! It's absolutely critical that you allow re-allow wildcards to block spam mail and increase the number of blocked senders to 10,000, or more!
10th ranked -
Get rid of the pop-up ads
Get rid of ads when you open mail. I've dislikes the same ones over and over, and they keep coming back. Ive tried to opt out, but it only got rid of 15 of 48 locations.
8th ranked -
allow sorting by sender address
Time was, we could sort on email address instead of just time received...
please bring this function back475th ranked -
GROUP BY CONVERSATION Toggle On or Off is NOT WORKING!
This feature / setting option is not working! I do not want you to group my email threads. STOP doing it.
650th ranked -
I don't have the Block senders option on my AOL email. When Click on security and privacy I can't block anyone.
I need to be able to block senders on my main AOL account. I don't have the option. My other screen names have it but not my primary.
650th ranked -
icon colors
The recent color change of the AOL icon on my iPhone is terrible. Yellow & black is too harsh ... looks like some type of "warning image" not just a nice icon letting me know how to open my AOL app. Hope AOL will consider changing it back to that nice blue & white it always was prior to this change.
385th ranked -
I would appreciate attachment preview/viewing be available in AOL Windows application.
I would appreciate attachment preview/viewing be available in AOL Windows application.
941st ranked -
HAVE YOUR FILTERS ACTUALLY WORK!!!
HAVE FILTERS THAT ACTUALLY WORK. YOU GIVE THE OPTIONS TO USE THEM AND THEY DO ABSOLUTLY NOTHING
941st ranked -
Re: AOL icon on yellow background
I am joining the chorus in saying that the AOL icon on a yellow background is absolutely an eyesore, Why do you remove the blue colour which is good for eyesight to the yelloiw colur.
There are things should concentrate on. Like putting and updating AOL DICTIONARY to accepting new and unfamiliar words, and keep showing them as mistakes each time one writes an email, e.g like Adamu Akateng which keep showing up as mistakes. Apart from spelling mistakes that AOL highlights, there is no grammer correction.
Also AOL keeps saying that my email address is not recognised and it…
941st ranked -
Disable keystroke to send
On the web site, we need a way to disable using [Ctrl]-[Enter] keystroke to send an email. This can be inadvertently hit while writing an email, because [Enter] is used for new paragraphs and [Ctrl] is used for copy-paste. At the very least there should be a confirmation prompt before sending. When a half-written email suddenly sends itself, it is a horrible experience. Please prioritize this improvement.
941st ranked -
Not Receiving mails
I am not receiving any mails post 1st August, 2025. Please help!
941st ranked -
STOP redirecting to the news page after sending of emails, just let it go back to inbox like a normal email account or make it optional
Please stop or make it optional that after sending an email instead of going straight back to the inbox (the natural thing to happen and what other email providers do) you are taken to a news round up page and have to either click 'x' or "back" to get back to the inbox page. It interrupts my mental flow, is bad for RSI injured people or ppl with other hand disabilities (extra needless clicking), bad for workflow and bad for mental health- I personally do not doom scroll or injest news daily. That is my choice and I am VERY…
136th ranked -
the vacation mode is not working
, i tried another browser,
941st ranked -
see below
Please let me know, over the past three days, more than half the profiles sent to me daily are "Profile not Available" This is new on My Laptop and compares to Match not allowing profiles to open when I am using my Apple cell phone. The laptop profiles, not available, is new.
It makes me suspicious of the Match Agenda to keep me on the site and lessen my options, I am ready to cancel my subscription if not correct in 2 days.
941st ranked -
Add to Contacts Failure
AOL Mail fails to add new contacts to the Contacts List when selecting addressees from emails. When selecting these addressees, the right panel opens with the correct information, but fails to Save this data to the Contacts List.
Please advise.
Thank you.941st ranked -
constant harassment signing in, towards disabled or crippled combat heros is very disgusting and cowardly
should be able to sign in with no issue's or come up with a better solution, constant harassment just from clicking a button is very disturbing, IF LIKE many people if you have problems with other nationalities, veterans, cripples > GET HELP
941st ranked
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