AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1520 results found
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If you could provide a way to block hyperlinks from opening that "preview" window to the right of the email we could see the email full size
I would like the option to turn off the preview window that is automatically created to the right side by hyperlinks included in some emails. I would rather see my email full size than shrink it down to fit a preview/hyperlink" window to the right. I already spoke with Customer service tech support and they asked that I submit this idea here.
1022nd ranked -
Spam Filter Broken
What has happened to the Spam filter? Legitimate email is getting inexplicably place in Spam while in the middle of an on-going conversation. On 25 April, a person we were communicating with via email, sent us a follow up message. This message went to Spam without our knowledge. The person sent 3 more follow up messages, each one expressing an increased level of frustration. We also sent 3 messages because we had not heard back from the person. Today we received a very snarky email in our inbox from that same person COMPLAINING WE WERE NOT ANSWERING HER EMAILS. At…
3rd ranked -
Receipts and packages. This is a security & privacy invasion!
Provide a way to prevent AOL from tracking receipts and packages. There is no way to turn these features off. The package toggle does not work. AOL should not be intrusive into anyones emails. This is not only a security issue, it is also an invasion of privacy and should be the users choice.
1022nd ranked -
60 second delay every time I want more in fo in email
the first click in email is fast, but the second click takes a full 60 seconds. The long response time is frustrating
1022nd ranked -
Can't block a numeric ID that uses different domain names
Filling up block list of same numeric ID that uses different domain names.
Can't add numeric ID wild card domain (e.g., 1234567@.).
Get invalid message.450th ranked -
When continuing correspondence through email, why are the messages not coming thru in order of submission?
I have to scroll through all responses and replies to find the most recent communication so I can respond. The messages are not in any chronological or time order. They need to come through with the most recent appearing at the top! It is extremely frustrating!
1022nd ranked -
Microsoft blocking my email!
Stop blocking my email! NOW!
450th ranked -
allowed for select/deselect messages randomly by clicking cntrl and check box of last group of messages to keep. But now are
Former AOL mail allowed for select/deselect messages randomly by clicking cntrl and check box of last group of messages to keep. But now are unable to deselect by holding down cntrl and click last group of check box messages to not keep. I am experiencing this issue while using the new AOL webmail.
1022nd ranked -
une partie de mes adresses mail a disparu
une partie de mes adresses mail a disparu et quand je reçois un mail avec ce changement obsolete je n'arrive plus a lire l'ensemble pourquoi avoir changer en moins bien ?
1022nd ranked -
WHY can't I delete a thousand old emails from 2020 2021 etc etc enmass?
WHY can't I delete a thousand old emails from 2020 2021 etc etc enmass?
555th ranked -
Show all new emails and don't hide them until you delete one and then the next one shows up. If you have 20 only a few show up until some
Show all new emails and don't hide them until you delete one and then the next one shows up. If you have 20 new emails only a few show up until one is deleted then the next one appears. Show ALL daily emails sent.
722nd ranked -
Myself and my Wife have Hired a Law Team that will be Suing AOL/Verizon for 4 Million Dollars due to all our Mail and Valuable Family Pictur
We've attempted to have the Pictures and Emails returned but every Customer Service person we contact are total Idiots.... After Working high Finance in NY for many many years we've come to the belief that suing Verizon and AOL may get them on track to getting the Mail and Pictures of fox1955 account back ASAP.. We've brought the case to the Supreme Court and they have approved it since we had no idea we were going to loose personal information and then having no way to get it back... Maybe the High amount of the law action will open they're…
1022nd ranked -
Bring back older versions. IOS is not supported for version 17
Return the older version
722nd ranked -
nuisance displays from AOL
DONT display that right side window unLess I ASK for it - it's a nuisance and you don't show a means of CLOSING it!!
12th ranked -
replied email icon
There used to be an arrow that showed that you have replied to an email, this was really useful & would like you to put it back, or at least be able to have an option to have it
722nd ranked -
Inappropriate ads
Inappropriate ads- it looks like Google is closing some ads when I select that it's inappropriate. But then it just sends me more!!!!! I don't need to see half naked women in bathing suits. I AM a woman not a dude, so quit sending me this **** and when you say you listen, MEAN IT. DO SOMETHING!
4th ranked -
recreate a way to copy and paste multiple email address like we use to do from the 'to' address line
you shouldn't need to wait for a vote to bring back old options or just recognize a good idea
722nd ranked -
The undo is located in a very poor position when using a browser at the top middle. Consider moving this notice to the far right or left!
The undo a deleted message button covers open tabs. Consider moving this notice to the extreme left or right of the browser OR making this an icon somewhere in a toolbar OR providing a setting to turn this off. Thanks!
89th ranked -
When composing mail, when I type a single-digit numumber in parens like this: (2) which is an essential format essential to my work
When composing mail, when I type a single-digit number in parens like this: (2) which is an essential format for my work, it always converts to the same number in a circle. There is nothing I can do to undo or fix it. In other words, I can't trick it into doing the right thing. This is a weird bug that needs to go ASAP.
722nd ranked -
unable to put prefered name on display name in AOL website : article
called AOL regarding the issue of display name advised to submit feed back and they are aware of the issue working on it
722nd ranked
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