AOL Mail Norrin

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1404 results found
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Vulgar emails
Allow subscribers to add more than 1000 blocked addresses to their blocked list (unless you are going to screen the highly inappropriate and vulgar messages that get through). I already pay for "less ads" but was told (Case# 21539778) that in order to get more in my blocked list it would cost an additional $39.99/month. PLEASE GET RID OF SEXUAL EMAILS, SCAMS AND BAD ACTORS. You are not doing enough at all.
201st ranked -
Please give us back our big Emogis. The tiny ones are almost useless and cannot be enlarged like the real AOL ones.
Enlarge our choices of emogis. Not enough scripts/type choices or
good sizes.518th ranked -
Automatically open to email instead of calendar or news
Easy option so when log in, automatically opens to email instead of calendar or news.
518th ranked -
how to sort spam folder in order of sender?
composed email recipient drop down list doesn't always show all the names in my contact list! I have to go to contacts and click the name to start a new email to them. If this occurs because I clicked the "x" to remove a recipient in the TO box of a new email, please tell me how to get it back to being shown on the drop down list when I type the name in the TO box. Thank you.
518th rankedIf you send email again to an address you clicked the X next to, then they should re-appear in your auto-suggest next time. Please let us know if this is not what you're experiencing.
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Cannot search for specific contacts!
I cannot find a way to search for all of my contacts messages. why "fix" something that wasn't broken?
87th ranked -
Show Old Mail
Show Old Mail
356th ranked -
I want classic MAIL.
Why are you changing mail format? AOLs Base is 50 yr Olds and older. Why are you chasing us off. If it's money give us something useful!
423rd ranked -
MyPrivacy
MyPrivacy should be a general benefit to subscribers free and should be on an opt in basis. You should use this benefit as a marketing tool.
518th ranked -
My computer shows all my email folders in alphabetical order. On my iOS devices, there is a "Saved" folder with other sub folders in Alphabe
My computer shows all my email folders in alphabetical order. On my iOS devices, there is a "Saved" folder with other sub folders in Alphabetical order. I would like the folders on my iOS devices to appear the same way they do on the computer without the "saved" sub folder.
518th ranked -
When I delete a message from the AOL app on my phone, it no longer deletes from AOL mail on my desktop. This is a major inconvenience.
Sync the program with the phone app.
115th ranked -
old email version
This new email version sucks. Instead of one small column on the left with files, and the rest being email, it switched to 3 wide columns, and today a 4th. My email list is about 2" wide. THIS IS HORRIBLE!!! I'd opened a GMail account years ago but don't use it. If this isn't fixed soon I'm just moving over to Gmail. This is too hard to read, and the useless other columns/boxes just make it hard to read my inbox, and to type emails - it's just a really bad choice that needs to be re-thunk. I've don't lots…
147th ranked -
Composing email starts in English then changes language.
Why does a new email start typing in English then change to something that looks like Russian or Turkish? I can't find an email setting in AOL to force it to write in English.
965th ranked -
Spacing Issues & Forced Grouping by Date
Is "ANYONE LISTENING." This horrible, ridiculous, visually painful, dumbed down version of AOL (and I've used AOL mail, various email addresses for various purposes for nearing 30 years, so I'm NOT happy, I was loyal, now I feel forced to leave AOL) - is GROUPING our inbox (possibly other folders as well, honestly it's too visually painful and mind spinning to look at it to check) into time/day/week/month. NO, I want a list of my emails, one list sorted as I want it sorted - AS WE HAVE ALWAYS HAD BEFORE YOU FORCED THIS HORRIFIC CHANGE ON US. This is…
87th ranked -
NEW SORT FEATURE
I LIKE THE ALPHABETICAL SORT FEATURE, BUT IT ALSO NEEDS TO LET YOU START AT "Z". I LIKE TO START AT "A" AND GO HALFWAY, THEN START AT "Z" AND GO BACK THE OTHER WAY. SEEMS FASTER WHEN DELETING SPAM.
518th ranked -
Stop continual pop ups advertising ad-free AOL when I currently am already ing paying and using that on another email address on this acct
These pop ups just started recently. I have been paying for AOL for years and only recently started the ad-free service on another address in this account. I would think AOL should know this, but with this poor rollout of the new version, it’s not unexpected.
238th ranked -
By asking to join community through AOL pop up
I keep getting an AOL pop Up that says to join the community to share your opinion and get unlimited access to all features and conversations.
965th ranked -
Please RESTORE: open and write email in separate window/pop-out window
Please RESTORE: open and write email in separate window/pop-out window
173rd ranked -
Keep your communist liberal ads off of my screen. Biden should be in prison.
Keep your communist liberal ads off of my screen. All liberals should be in prison.
98th ranked -
Why can't the "blocked senders" page be like the other pages and show the date a sender email was received and or blocked?
Why can't the "blocked senders" page be like the other pages and show the date a sender email was received and or blocked?
270th ranked -
I want to delete all matching a search criteria at one time, not screen by screen.
There are messages I receive daily and want to purge all of at intervals. I used to be able to search by sender and delete all. Now I am limited to delete one display (25 or 50) at a time. It's hard to delete multiple years of daily messages this way.
680th ranked
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