AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1520 results found
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go back to last weeks design
go back to last weeks design
1514th ranked -
Why are the new font color choices so pale? They are almost unreadable and don't provide any contrast with the usual black font. Useless!
Bring back the old clear, strong color font choices. They were easy to read and provided clear contrasts with the usual black font. These new pale choices are almost unreadable and therefore useless!
211th ranked -
Change it back!
You cannot make your version better. It is a mess. The old version is much more superior than this new one. Listen to your customers and put it back the way it was. People do not need any more stress in their life and this is causing everyone stress.
50th ranked -
AOL sign-in not working
AOL needs programmers, not coders, to debug the sign-in when one's notification account is at Yahoo. Got a dead lock. If you don't know what that is asked a member of the staff that "programmed" Tandem computers. Also check with an old timer that has a Netscape account that now requires AOL.
Some staff members must be eating the cookies, instead of maintaining them.
High level code is not doing it.555th ranked -
Folders
HOW DO YOU SORT FOLDERS ALPHABETICALLY?
555th ranked -
go back to classic now!!!!
N. O. W!
54th ranked -
Stop blocking Gmail. Do not tell me to contact the senders
Have you ever heard of something called customer service ?
555th ranked -
emails sent twice
When Sending emails, my inbox shows them twice?
1022nd ranked -
new AOL mail
I hate your new aol, pls bring back the classic aol. This sucks and I may have to consider changing emails.
211th ranked -
The "sender" field used to be in Bold text. What happened? Please tell me how to bring that back
Bold the "sender" field, the way it used to be.
722nd ranked -
Original Format
... please go back to the original format ... all you have done is make a bad decision on your part worse ...
194th ranked -
EMAIL PROBLEM
WHEN FORWARDING MY EMAILS 8 VERTICAL LINES ARE SHOWING ON THE LEFT SIDE OF THE EMAIL SCREEN.
IT WAS NOT SHOWING IN APRIL.... ANY VERTICAL LINES ON MAIL EMAILS....NOW I'S ALL OUT OF LINE. ..NEED TO REMOVE VERTICAL LINES.555th ranked -
Allow a "back" button for mistakes
Many times, I have accidentally deleted an entire or a portion of a sentence while typing. Then, I would have to remember what it was I typed and retype it again. It would be nice to have an UNDO, REVERSE, or BACK button to bring back the portion of the sentence or sentences that were accidentally deleted by my clumsy fingers.
Please add an UNDO, REVERSE, or BACK button. This would be so helpful!
722nd ranked -
When are you going to sort this software out? Its got some decent features, but the implementation is a MESS
and PLEASE don't tell me to contact you on Twitter (its for twits) or Facebook (privacy violations) only. What a comment on the product and the management that you cannot use your own email.
and then (on 240620 ), are you aware that Sent items can be Moved to the Archive folder, using a set of keystrokes which is an error, but actually does something (ie, that is a design fault on its own?) but once in the Archive, it appears you CANNOT move them back to "Sent " . The option is not available. Dozy, just dozy. Careless testing.…
722nd ranked -
Vulgar emails
Allow subscribers to add more than 1000 blocked addresses to their blocked list (unless you are going to screen the highly inappropriate and vulgar messages that get through). I already pay for "less ads" but was told (Case# 21539778) that in order to get more in my blocked list it would cost an additional $39.99/month. PLEASE GET RID OF SEXUAL EMAILS, SCAMS AND BAD ACTORS. You are not doing enough at all.
161st ranked -
I cannot copy and paste from Word documents properly in the new AOL format.
When I copy and paste from a Word document into the New AOL Mail it adds a carriage return, line feed to each of my carriage return line feeds and thus adds a bunch on white space throughout my documents, frequently turning a 3 page document into a 5 - 6 page document. This did not happen in the Old AOL Mail. When I save each document as a text document and then copy and paste from the text document the extra carriage return line feeds does not happen. What I found is if I match the font style and…
104th ranked -
I've just spent about 30 minutes on the phone with Alex, who has been great! She tells me there is nothing that can be done!
When you "upgraded" the system last year, whenever I wanted to open an attachment to an email, that attachment had to be downloaded to my download files. BIG PROBLEM!! I now have HUNDREDS of files in my "Download" files I don't want, don't need, and can only delete ONE BY ONE. This is insane!!!! This change is a total DOWNGRADE and must be REVERSED as soon as possible!!!
Thanks, ****@aol.com379th ranked -
email adds
email adds are a pain..shame on aol on trying to nickle and dime its users
182nd ranked -
******** AOL
REVERT TO CLASSIC
56th ranked -
hate this new format
hate this new format, every week i send out a group bible study email, what use to take less than 5 minutes by copy and paste now takes 30-45 minutes, this is driving me crazy!
450th ranked
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