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← Customer Feedback for AOL



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

How can we improve AOL Mail?

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1104 results found

  1. Are you harassing users? Why are you asking to text access code on a daily basis

    Suddenly, I am being asked on a daily basis to enter access code texted to my phone. Is this harassment? I used a VPN in the past so what changed? This is an overkill for sure so what is behind it?

    217th ranked

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  2. Subfolders

    Some of my subfolders are not hiding properly in my aol mailbox. Some are working properly, but some are not.

    886th ranked

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    Gathering Feedback  ·  1 comment  ·  Admin →
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  3. Place all buttons at the bottom of the screen at the top along with move, delete and spam

    Placing the send, attach and spelling buttons at the top along with the move, delete and spam is far more sensible from an ergonomic perspective.....less awkward!

    422nd ranked

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  4. New Aol Themes the current ones are boring

    All of the current AOL themes are boring we need fun colorful ones and definitely more that go with the current season

    340th ranked

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  5. Glad to see new fonts and sizes. It would be great to see stationary for ****** Cancer awareness month.

    422nd ranked

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  6. **** your new mail!

    **** your new mail!

    580th ranked

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  7. Show Old Mail

    Show Old Mail

    886th ranked

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  8. Support 3rd party email apps

    Support 3rd party email programs. We have been a long time user of AOL email, but now must leave, because you do not now support 3rd part email programs. We have multiple email providers and need to look at all our email in one central location. Since you do. not do that and others do, we must leave your service and transfer all our stuff to our other email provider.

    886th ranked

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  9. Go back to the classic layout

    Go back to the classic layout

    580th ranked

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  10. Stop changing the layout of the inbox!!!

    Stop changing the layout of the inbox!!!
    It looked fine the way it was and when you selected an item to move or delete it didn't automatically open an unread email. These constant "layout updates" are terrible and unhelpful

    580th ranked

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  11. "Remind me later"

    I have been saying 'no' FOR DECADES!
    STOP ASKING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    422nd ranked

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  12. Make text formatting available and convienent again

    The new email is terrible, no text formatting option, how shabby. A total disappointment.

    580th ranked

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  13. I HATE HATE HATE YOUR NEW AOL It just plain sucks.

    go back to old format and tasks

    580th ranked

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  14. Follow Up Attempt

    Thank you for your message quoted below. The Help.aol.com link did not appear to accommodate any access to contact you; and I do not subscribe to any Social Media sites. Please advise. Thank you..

    Thank you,

    << Hi there,
    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com. >>

    AOL team

    422nd ranked

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  15. An alert when a specific sender emails me

    I only check my emails once or twice a day, but sometimes I get a rare important message that needs to be answered immediately. Can you have a feature that for specific important selected senders, I can get a text or a push notification on my phone if they message me? Thanks!

    580th ranked

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  16. calendar

    The calendar print is so tiny you can't read it.

    Remove the prior and next month's views from the calendar print.

    281st ranked

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  17. CC and BCC eMail addresses are hidden

    The new AOL Mail interface fails to show email addresses in the CC and BCC areas and only displays names. Please fix this failure.

    238th ranked

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  18. Cannot resize photos Have to reformat text from other doccuments.

    You apparently DO NOT LISTED TO ALL THE FEED BACK AS YOU HAVE NOT DONE ANYTHING ABOUT IT.
    Please Listed to your users!
    We cannot paste text into emails from Word without having to reformat.
    We cannot size photos pasted into emails any longer. Please fix.
    WAKE UP! We do not like these changes.

    580th ranked

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  19. add capability to insert (not attach) pictures inline. My god, every mail engine on the planet can do this

    what? I can't inline insert a picture? Even gmail lets me do that. Please add this. I cannot believe you've gone backward in time.

    422nd ranked

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  20. deconnexion automatique

    Comment deconnecter automatiquement mon compte après x mn de non utilisation ?

    580th ranked

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