AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1520 results found
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How can we improve AOL Mail? Answered Succinctly, Restore Classic Mail!!!
How can we improve AOL Mail? Answered Succinctly, Restore Classic Mail!!!
153rd ranked -
This new format is horrible. Everything is off. Please go back to old format. Why did you even change it?
Go back old format. If I wasn't so old, I'd change server. It just works badly. Please go back to the old way. Why did you change something that worked!! to a nonworking thing?
169th ranked -
STOP shoving "related contacts" in our face when sending an email. They are NOT related. Just 1 more nuisance to click off before I can send
STOP shoving "related contacts" in our face when sending an email. They are NOT related. Just 1 more nuisance to click off before I can send. RESTORE the ability to highlight and drag rather than having to cut & paste. REMOVE the silly logos on email addresses and RESTORE plain text so that we can highlight & move them to the body of our reply to avoid premature sending. And MOVE THE SEND BUTTON away from the end of the text we are composing to avoid premature sending. Hey, how about PUTTING IT BACK ON THE TOP TOOL BAR????
74th ranked -
Go back to what works
Replying to an email puts your reply at the bottom instead of on top like its the next in the string. Email list should not have the long gaps between each email. To many problems to list. Original layout worked why would you not improve what you have? Take a lesson from the porsche 911. New version blows.
42nd ranked -
STOP Fuc$*&^ with something that I don't ask for
WTF leave it alone I didn;t ask for any help. I can't print from email source now
450th ranked -
Why am I deleting the same emails over and over on your 'new' format? Please return me to the CLASSIC EMAIL FORMAT!!!
Why am I deleting the same emails over and over on your 'new' format? Please return me to the CLASSIC EMAIL FORMAT!!!
44th ranked -
Keep Bold for Unread emails
NEW AOL VERSION: Please Keep email headings BOLD until they are READ please. The dots / no dot is taking us backwards in terms of ease of use visually.
555th ranked -
Make the away from the office message easier to find and turn on. Took me forever to dig down to find it.
Make the away from the office message easier to find and turn on. Took me forever to dig down to find it. had to google it. Not at all intuitive where it is buried
555th ranked -
Please reinstall/reinstate contacts category and the ability to insert JPG photos into e-mail.
Please reinstall/reinstate contacts category and the ability to insert JPG photos into e-mail.
47th ranked -
332nd ranked
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App specific password generator doesn't work
Repair App Specific Password generator. Without it we can't use 3rd party email clients like Thunderbird.
104th ranked -
email forwarding
Please enable email forwarding for all emails received.
143rd ranked -
Sort emails alphabetically
Sort emails alphabetically
249th ranked -
Would you PLEASE get rid of the "TRY AOL FOR FREE" banner.
Would you PLEASE get rid of the "TRY AOL MAIL FOR FREE" banner. When it is up, you can't get to the mail page. You have to keep going back to the home page and try mail again, sometimes 3/4 times. I have had AOL mail since around 1995.
379th ranked -
I Hate Sign In Code
I hate having to get a new sign in code. This time I had to ask for it to be resent 3 times, then tried another method. I really hate this. It just wastes my time.
AOL used to be the best email format. Now I am using Comcast more and more. I don't like the new look and I don't like having to get a sign in code.
143rd ranked -
Improve customer support
Customer support is non-existent. You have blocked all of my most commonly used contacts and they are not able to get hold of me by email.
332nd ranked -
2-step login verification repeatedly fails with "Invalid barcode..." notice via Microsoft and Google authenticator apps on my iPhone.
Provide valid QR codes for 2-step login verification by Microsoft and Google authenticator apps on iPhone. Both apps repeatedly report "Invalid barcode..." so only effective recourse is to request 2-factor verification code via email to a non-AOL account... and with no permanant "trusting" of my current login device -- in this case a Windows 11 PC.
722nd ranked -
Ich verstehe nicht englisch.
Bitte auch deutsch schreiben. Danke.
722nd ranked -
print emails in batch
I should be able to print emails in batches without having to install a third party software.
1022nd ranked -
why isn't there any Fourth of July or Flag artwork on aol when you compose a letter
why isn't there any Fourth of July or Flag artwork anymore on aol when you compose a letter
555th ranked
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