AOL Mail Norrin
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1144 results found
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Email Opportunities
Text box is too small, not allowing the writer to see full composition while writing; more variety in text options & enhanced color for basic text that's complimented by more shades and textured choices. Line-to-line spacing does not represent real leading and is not adjustable.
174th ranked -
Filters - ability to sort alphabetically
Provide an option to sort filters alphabetically by name, i.e., the incoming or "from name".
43rd ranked -
Allow new format to have some of the good features of the Classic mail format.
In the old format I could search for a specific email. Sometimes I need to refer back to an old sent or received email.........the new format does not have that option and I am missing that feature.
Should have left format well enough alone!
Also had LOTS more stationary options when sending a "special" email.554th ranked -
block all the emails that start with TEMU or HELPING HAND. you would cut my SPAM in half
Anything you can do to cut down junk mail would be appreciated. Seems like you got rid of some, only to have it come back on steroids
394th ranked -
email: undo sent e-mail
undue sent e-mail
318th ranked -
Is there ANY chance of a holiday inspired background?
Christmas, New Years, Kwana, Hanukkah etc
394th ranked -
394th ranked
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Sorting Mail
There needs to be a way to have the mail displayed automatically from OLD TO NEW, when signing in/reading emails on AOL. Also, there needs to be a way to sort by SUBJECT in the folders. This option disappeared with the so-called "upgrade" of the new AOL email.
908th ranked -
Why are you not listening? This version is awful, PLEASE let us go back to the Classic Version.
Why do you not listen to your customers? Why don't you interact? Why don't you put it back. Please!
201st ranked -
"Add Contact" missing from new version
"Add Contact" seems to be missing in new format, I had to switch back to old AOL just to add a new contact
107th ranked -
134th ranked
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The search bar. When I search something it doesn't show the keyword of what I search
It doesn't show the email address of what exactly I search.
-I search for an email it shows me on the search result.
Example : I search testing123@gmail.com , what shows up on the search result is "me". When I opened the email it's an email I sent to testing123@gmail.com... It's BEST to indicate the recipient's email instead of the sender.
201st ranked -
I am finding it difficult to tell you how difficult and unpleasant I find your new aol system.
Change to another one.
And here we go again - more difficulties
201st ranked -
Contact Lists are not alphabetical???
I have multiple contacts that are Lists - and the Lists are no longer alphabetical. So I have to scan all List groups to find the List I would like to email. not convenient. Do you actually use programmers? ACME School of Programming? Incompetent. No way to fix - unless I delete all the Lists and re-enter them alphabetically?
201st ranked -
Realize that thousands of your paying customers do not like your changes. As a business owner this is causing me no end of problems.Cannot c
Fix these problems PLEASE
Cannot cut and paste word documents into it like it was before. When you do it ends up with wide spaces between all of the lines and triple spacing between the paragraphs. Tech said I had to fix this manually. That is not acceptable. Also no way to insert logos and wrap text that feature is gone also.318th ranked -
Reminder to attach a document
In the past, if you typed 'I attach...' in your e-mail and forgot to attach the document, when you tried to send it, a box popped up and asked if you wanted to add an attachment. Why has this gone? It was vey useful.
201st ranked -
Harder to tell if the email contains an attachment
In the old version, it was clear when the email contained an attachment. Now the attachment is below the text even if the email contains back and forth text. This new version of AOL is awful.
318th ranked -
Where are your Christmas settings? Good grief!
No Christmas holiday settings? Shame on you
394th ranked -
New format complicates my work.
The new format is much more complicated when it comes to creating a contact list. Once the list is created I want to join lists and that too is difficult. I also, copy and paste the list then I can use it for Sign up genius or to send professional emails through Constant Contact. The
new format will not allow my to copy and paste a list. I have to revert to Basic Mail but then other tools are not available. It is very frustrating and I am not sure what has been improved.261st ranked -
Your replies options need to include Email !!
YOU WROTE
BEGINS
I'd like to look into this and I need additional details from you to properly address your concern/issue. Please contact us at @AOLSupportHelp on Twitter, AOL Customer Care page on Facebook or at help.aol.comLooking forward to your reply!
Thank you,
AOL Mail Team
ENDSI DO NOT USE ANY OFTHE ABOVE, FOR REASONS. WHAT IS WRONG WITH ACTULLTY USEING YOUR ACTUAL ACTAUL PRPODUCT?? Y'KNOW - EMAIL !!!!
318th ranked
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