AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1267 results found
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FIX THE APP
If I read a new email on my AOL computer app, it automatically moves the new email that has been read & then moves that email to the old folder, but on my Samsung 23 Ultra Android AOL phone app, if I read the new mail, it will not change the mail & mover to old mail on my computer? So if I read all my emails on my phone, once I get to my computer I have to read all the emails again as it kept them as new on it. Case No, 20287659 Please get it to sync…
644th ranked -
Stop continual pop ups advertising ad-free AOL when I currently am already ing paying and using that on another email address on this acct
These pop ups just started recently. I have been paying for AOL for years and only recently started the ad-free service on another address in this account. I would think AOL should know this, but with this poor rollout of the new version, it’s not unexpected.
278th ranked -
921st ranked
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Support spell checking in languages other than English. Believe it or not, AOL, some people in this world are bilingual.
Support spell checking in languages other than English. Believe it or not, AOL, some people in this world are bilingual.
921st ranked -
Bewildering changes.
You can improve AOL by returning it to pre-AOL-Gold formatting. That was the beginning of the end; these current changes are the end. Just one example: the Reply, Reply All, Forward at the bottom of the screen. Having to scroll down through many messages to reply. Then when typing the new message, it disappears behind the Send button after two lines. What reasoning.
644th ranked -
May AOL lose record numbers of existing longtime clients this new year ,Happy 2024
You lose in the new year, for this go nowhere forum you created for hopefully fed up clients over your email down grade.
475th ranked -
The Previous AOL worked very well for me. Go back or I will go to GOOG.
I have been on AOL for many, many years. The new system does not work for me. I would like to go back to the old system.
Without reverting to the previous system, will be forced to move to another email system.644th ranked -
contacts issue
Contacts Suggestions not responding
921st ranked -
Sign in Screen change needs to be like it was
On the sign in screen, I prefer that you would have left in the button to preview the password screen as to check the password before signing in . If I miss spell the password 3 times, then I am blocked out and have to go through a complicated procedure to be able to again sign in.
157th ranked -
320th ranked
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Today On Aol
I used to look at Today On AOL for it's news content. It has now become so full of ads its just trash. Much like the rest of what AOL has become.
192nd ranked -
My Idea is after
The answer to your question "How can we improve AOL Mail?"
the answer is just ONE
"GO BACK TO OLD AOL FORMAT, PLEASE,PLEASE ,PLEASE"644th ranked -
During writing an email, I'm limited to 21 shades of colors. There is no Royal Blue. I would like more options as AOL used to provide.
During writing an email, I'm limited to 21 shades of colors. There is no Royal Blue. I would like more options as AOL used to provide.
644th ranked -
keep standard version
Can not keep my aol account on standard and not able to move messages to folders on basic, kinda sucks !!!!!!!!!!!!!!!!!!!!!
644th rankedCould you elaborate on why you can't use Standard? Is your browser fully up to date?
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e-mail help.
this new system sucks. i can't get onot my e-mails without hitting a button that says mail, and when i do it tells me the page is not available. i then have to hit another button and then finally get to my e-mails. i tried going to the help site and asking why and they didn't do anything. just kept giving me the run around with things that don't pertain to my problem.
178th ranked -
Double vérification
La double vérification est une catastrophe. Le délai de réception est beaucoup trop long. De plus il n'est pas toujours envoyer à la 1ere demande. Attente d'une minute pour réclamer un 2eme envoi. C'est insupportable.
385th ranked -
Search button
The search button doesn't work for searching for subjects. It just gives you one option. So search brings up every and any word that sounds the same whether in the email name or subject or even in the body of email that is similar so you have to sort through hundreds. AOL WHY DID YOU DO THIS. WHY DID YOU MESS UP AN EMAIL PLATFORM THAT YOU HAD MANY USERS THAT LOVED NOW IT'S HATED.
157th ranked -
Confidential or Secure Messages
Can you add the ability to send Secure/Encrypted messages similar to Gmail's Confidential mail or Outlook.com's Encrypted Message?
I sometimes use my email to send/receive work related messages and having this ability would help. I currently have to use Gmail via SMTP to send these types of messages from AOL.
644th ranked -
Desktop Gold for Macintosh is needed ASAP
I have used AOL for a long time on all Apple Devices in "Mail" app and AOL Desktop and Mobile Mail. It now only works at "mail.aol.com". When using "Mail" your servers constantly disconnect.
644th ranked -
contact list add comma separated email address
Allow multiple, comma-separated email address to be pasted into a contact list (WHY, in a LIST, implying the need for multiple email addresses, as opposed to a CONTACT, would AOL limit the add address field to MANUALLY TYPED ADDRESSES ONE AT A FREAKING TIME?????????????????) Jeez Cmon
475th ranked
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