AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1127 results found
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421st ranked
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The former AOL mail was enormously better! It is incomprehensible the AOL would change it particularly when it worked well?!
he former AOL mail was enormously better! It is incomprehensible the AOL would change it particularly when it worked well?!
577th ranked -
Folder goes bold when new content arrives
I would like a folder to change to bold when there is new content in it. I thought this use to work, but now it definitely does not - is there some setting I can change?
876th ranked -
Email Opportunities
Text box is too small, not allowing the writer to see full composition while writing; more variety in text options & enhanced color for basic text that's complimented by more shades and textured choices. Line-to-line spacing does not represent real leading and is not adjustable.
189th ranked -
Everything is too SLOW
WHY does this forced upon us horrific, loss of functionally, added unwanted functionality, take a "updating bar" and time consuming about of time just to delete your deleted folder? THE NORMAL AOL VS. WE ALL LOVED AND STAYED LOYAL TO SINCE THE BEGINNING OF AOL, HAD ONE CLICK ON DELETE, AND POOF IT WAS GONE. Now? Now you click delete, see a bar as it's processing, and it takes multiple seconds to complete the task. YOU DESTROYED AOL and no one, including Yahoo users, wants Yahoo looking, feeling or acting like email? Care to response w/out marking it responded and…
123rd ranked -
Filters - ability to sort alphabetically
Provide an option to sort filters alphabetically by name, i.e., the incoming or "from name".
49th ranked -
Once I hit send the email goes back to some random spot way down in my email instead of the top where I was working from. Very frustrating.
This new platform stinks. I am going to continue to put negative comments until you revert to the way it was before.
133rd ranked -
I stayed with AOL for years because it was different and personal. Shopping for a new one now.
This looks like google, completely impersonal. The links do not work and spellcheck is gone. So am I.
123rd ranked -
Stop constantly spamming the inbox with the same ads after they have been hidden and reported. This is abuse.
I'm constantly getting spammed with the same ads at the top of the inbox and they keep reappearing when I hide and report them. This is abuse.
123rd ranked -
Allow new format to have some of the good features of the Classic mail format.
In the old format I could search for a specific email. Sometimes I need to refer back to an old sent or received email.........the new format does not have that option and I am missing that feature.
Should have left format well enough alone!
Also had LOTS more stationary options when sending a "special" email.577th ranked -
block all the emails that start with TEMU or HELPING HAND. you would cut my SPAM in half
Anything you can do to cut down junk mail would be appreciated. Seems like you got rid of some, only to have it come back on steroids
421st ranked -
email: undo sent e-mail
undue sent e-mail
338th ranked -
421st ranked
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Sorting Mail
There needs to be a way to have the mail displayed automatically from OLD TO NEW, when signing in/reading emails on AOL. Also, there needs to be a way to sort by SUBJECT in the folders. This option disappeared with the so-called "upgrade" of the new AOL email.
876th ranked -
Why are you not listening? This version is awful, PLEASE let us go back to the Classic Version.
Why do you not listen to your customers? Why don't you interact? Why don't you put it back. Please!
217th ranked -
"Add Contact" missing from new version
"Add Contact" seems to be missing in new format, I had to switch back to old AOL just to add a new contact
111th ranked -
143rd ranked
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The search bar. When I search something it doesn't show the keyword of what I search
It doesn't show the email address of what exactly I search.
-I search for an email it shows me on the search result.
Example : I search testing123@gmail.com , what shows up on the search result is "me". When I opened the email it's an email I sent to testing123@gmail.com... It's BEST to indicate the recipient's email instead of the sender.
217th ranked -
I am finding it difficult to tell you how difficult and unpleasant I find your new aol system.
Change to another one.
And here we go again - more difficulties
217th ranked -
Contact Lists are not alphabetical???
I have multiple contacts that are Lists - and the Lists are no longer alphabetical. So I have to scan all List groups to find the List I would like to email. not convenient. Do you actually use programmers? ACME School of Programming? Incompetent. No way to fix - unless I delete all the Lists and re-enter them alphabetically?
217th ranked
- Don't see your idea?