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← Customer Feedback for AOL



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

How can we improve AOL Mail?

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1520 results found

  1. Wise saying

    If it ain't broke, don't fix it. Words to live by...

    33rd ranked

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    1 comment  ·  Admin →
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  2. when you click on bcc you get cc

    555th ranked

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    0 comments  ·  Admin →
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  3. Auth 2.0 security is not fit for purpose

    Since this system came about email on iphones has been sketchy to say the least, numerous account errors, mail not downloaded from server. Mail not syncing with the server across different devices. basically it is rubbish. Never had the issue before deleteing and re adding the account does nothing.

    555th ranked

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  4. I didn't ask for your thoughts on what my password should be

    If I wanted to change my password I would have done it myself!!!!

    450th ranked

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    0 comments  ·  Admin →
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  5. AOL Support Help

    Have more options for AOL Support Help. I don't use Twitter or Facebook. I should be able to get all the help I need through the AOL website. You are offering Help that limits who can access it.

    86th ranked

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  6. Make sure advertisements are in English. I don't speak Spanish, but the advertisements at the top of my inbox list are in Spanish.

    Speak English!

    249th ranked

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    2 comments  ·  Admin →
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  7. WHAT THE )**)&^&%$&^)(*.......NEW SUCKS....SUCKS....SUCK.... The old format is far easier to use and I did not ask you to change it !!!

    38th ranked

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    2 comments  ·  Admin →
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  8. how can I get rid of any story from CNN?

    get rid of CNN

    450th ranked

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  9. Auto correct spelling WHILE TYPING!!!

    Your comment is UNACCEPTABLE. I've already checked my browser. It is set to autocorrect spelling. It always has been set to autocorrect. This function worked fine (and it works here in this field as I type... if I spell a word incorrectly HERE, it autocorrects while I type).
    PLEASE RESTORE THIS FUNCTION TO EMAIL MESSAGES!!! The comment you made is the following:
    "Just wanted to give a quick update on spell check. In New AOL Mail, we are leaving spell check up to the expertise of your preferred browser. For more information on your preferred browser's spell checking capabilities please…

    332nd ranked

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    2 comments  ·  Admin →
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  10. Permettez au gens que quand il veulent supprimer leur compte il puisse le faire

    Permettez au gens que quand il veulent supprimer leur compte il puisse le faire

    722nd ranked

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    1 comment  ·  Admin →
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  11. Tighten junk/spam settings.

    Ever since AOL switched to the new format, I have been inundated junk/spam mail. My settings are up-to-date & current, so WHY is this happening?

    92nd ranked

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    2 comments  ·  Admin →
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  12. Holiday themes

    PLEASE, PLEASE bring back the holiday themes for AOL. Mail. There are only 13 to choose from, and only seasons. I miss the cute trees and snowmen and Thanksgiving and Halloween choices.

    140th ranked

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    3 comments  ·  Admin →
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  13. Thanksgiving themes, Christmas themes, New Year's Day themes, Valentine themes, etc, etc, etc

    I am totally agreeing with the 83rd ranked, holiday themes are very important such as Thanksgiving, Christmas, New Years, Valentine's Day, etc., etc., etc. The previous version when we used the AOL program or whatever you want to call it had those themes.

    124th ranked

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    0 comments  ·  Admin →
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  14. Can't enlarge type size.

    555th ranked

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    1 comment  ·  Admin →
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  15. More poor corporate decisions

    The new mail system is a POS. It's slower, poorly organized, and it's an example of people making poor decisions. Add off-shore programming and you have a sure-fire garbage system. Bring back the old system. It was quicker, organized, and user friendly.

    285th ranked

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    0 comments  ·  Admin →
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  16. Old set up

    I would like the old email set up and presentation!!!!

    285th ranked

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  17. hate new email

    I don't like this new email keeps deleting all my mail when I go back to find any old email they gone I want to old system

    227th ranked

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    0 comments  ·  Admin →
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  18. Sidebar

    Sidebar is ridiculous

    722nd ranked

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    1 comment  ·  Admin →
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  19. INCREASE THE SIZE OF ATTACHMENTS

    increasing the size of attachments is essential, 25 MB like the old AOL is not much.The size should be increased between 75-100 MB

    135th ranked

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    Gathering Feedback  ·  7 comments  ·  Admin →
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  20. Font size, color and type settings please!

    We used to be able to SET or font size, color and type in settings. Right now I can only set size and type BUT it keeps defaulting to TINY when I set it in settings to MEDIUM. Please address this as I cannot read that TINY size well.

    19th ranked

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    12 comments  ·  Admin →
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