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AOL Mail Norrin



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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1104 results found

  1. I want the old lay out, it worked for me and now I have to spend time learning this one. Rediculious.

    I want the old lay out, it worked for me and now I have to spend time learning this one. Rediculious.

    238th ranked

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  2. Drastic change-who's idea??

    People are transferring their emails to diff providers in droves. You eliminated "Insert image" in composing mail, etc. There are many other ridiculous, esoteric designs that are only fancied by their creators. [Too much time on their hands]. There are way too many other free providers out there that do not eliminate basic features. Oh well. Good luck

    238th ranked

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  3. 238th ranked

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  4. Get rid of this abomonation you've created.

    Change the format and want to nickle and dime me for a ******* dollar to push a button to change it back. Yahoo is really looking great right now. Sorry things are so rough for you that you charge your members this way. Put you email ..... well, you knopw where.

    238th ranked

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  5. I pretty much would love to keep this formation, but I wish that there was an option check box to the right of each message as it was/is wit

    I would love to have the option to delete each email as I read it by clicking to the right of the subject as in the basic form of email.

    886th ranked

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  6. screen Format

    How can I permanently put Calendar, note pad, settings etc vertically as what happens when you want to expand your view of the email.

    580th ranked

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  7. Why is it so hard to add a contact? Can't just type a new e-mail in

    Just allow us to type an e-mail into an existing list

    422nd ranked

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  8. not compatible with Windows 11 mail app

    AOL email (free version) not compatible with Windows 11 mail app. In the app AOL emails do not open or open with unreadable html.

    This has been going on for years. HEY, AOL, CALL MICROSOFT AND FIX IT!

    422nd ranked

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  9. Hard as heck to add names to contact list. Your IT personnel failed miserably!

    Go back to old email format, don’t try to fix what isn’t broken, your IT personnel should be fired.

    422nd ranked

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  10. 580th ranked

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  11. No side bar on the "compose" email to scroll up and down in the email text. The links are not active. You cannot access a link in an email

    There is no side bar in the compose email. Links in a text will not open. The contact list is cumbersome and inaccurate. A search for a current email is not available. You cannot email long lists without a "spam" interruption. Go back to your original version of AOL

    422nd ranked

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  12. 2 accounts signed on same time

    It would be really helpful is we could be signed in on 2 or more accounts at the same time

    886th ranked

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  13. folder navigation

    when selecting a mail to move to a folder, pls add A to Z side bar - this will allow users to navigate to folders faster, buy clicking first in the alphabet where the folder name starts with. Useful for users that have many folders for storing emails and for latter part of the alphabets !!

    580th ranked

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  14. The new AOL Mail format does not allow for editing addressees in the CC or BCC windows.

    Please fix this fault or return to the old AOL Mail format.

    422nd ranked

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  15. STOP preloading my unread new mail. Sick and tired of having to go back and mark it as ';unread.' Hate this mail. Half way through transit

    STOP preloading my unread new mail. Sick and tired of having to go back and mark it as ';unread.' Hate this mail. Halfway through transitioning to another mail platform.

    580th ranked

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    1 comment  ·  Admin →
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  16. New Address Book

    Your new Address Book is Horse ****!!! You eliminate the ability for us to separate the type of contact to a selected group of contacts. Attorneys, Bankers X type of customer, family, etc. You is the idiot that came up with this idea!! the secret to using a data base is to be able to sort it by predetermine sub lists. That is what we had. Some stupid decision maker took this away from us! That was a stupid move. It motivates us to leave you system!!!

    422nd ranked

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  17. FIX AWAY MESSAGE/VACATION RESPONSE--IT DOES NOT WORK

    FIX AWAY MESSAGE/VACATION RESPONSE--IT DOES NOT WORK. This means when client emails me and I am out of office or on vacation it just looks like I'm an *** or ignoring them. UGH. I can set it up but when I test it sending from a different email, no away message comes back.

    422nd ranked

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  18. FIX THE REPLY TO BE AS IT WAS SO THE HEADER MAY BE CHANGED AS I REPLY

    It is impossible to reply to one person and change the header of the message as I go to reply.

    580th ranked

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    1 comment  ·  Admin →
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  19. deleting emails

    Something weird is happening - when I select a few emails to delete, it also deletes other emails that weren't selected. Then I have to spend time going into trash to put those back into inbox. Since you are forcing users to use this horrible change with AOL I'll continue to post glitches because THERE ARE A LOT OF THEM!!!!! This was never tested by people who actually USE AOL!!

    422nd ranked

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  20. AOL Ideas Landing Page

    Idea Page
    Please consider adding dates to the topic-date created; date of the last comment and date of the last AOL response. It doesn't make sense to open each one individually to find something that may relevant today. Especially when there are several Ideas submitted for the same topic. Opening each one for basic information isn't helpful.

    580th ranked

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