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AOL Mail Norrin


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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

936 results found

  1. Add Signature in Spell Check

    After 30 years AOL still says there is a Spelling Error in my name / signature!! And I cannot add my name to the dictionary! Why?? Help!!!

    194th ranked

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  2. Get rid of Old and New - I just want one Inbox

    I just want One inbox - not have mail disappear into Old and New. I can't find the setting to turn this back [happened this year].

    194th ranked

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  3. Why doesn't "save to draft" work??

    Fix "save to draft", that's a great idea!!

    457th ranked

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  4. NO I don't see what I am looking for

    How can I move a read email to a folder that I have created. Since the new update Jan 2023, when I open the "move" option, there are only a few folders listed in that area. WHY??? My folders that I created on the left hand side are still there THANK GOODNESS, with the old emails I had moved there before the update and I can still open them, but I cannot send a read email to the folder, they aren't listed anymore under "move". WHY?????? pls help! I still want this option and do NOT want any of my…

    248th ranked

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    1 comment  ·  Admin →
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  5. Open several e-mail at the same time

    It should be possible to open several e-mail at the same time, so that one can shift between them.

    248th ranked

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  6. Deleting older emails

    Can you put something in place that the emails could be auto deleted after a certain time period or let us set a certain date. Also email to be deleted could be deleted automatically or let us go through the batch and save any that we would like to save before letting them delete. The process now is painful. You can delete all or none. I need to delete some.

    294th ranked

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  7. send box

    The send and attach tabs are illogical where they are. Why not put them back at the top where they were before and where they are easier to see. Alternatively give me the ability to cusomise my screen so that I can do it

    345th ranked

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  8. the news screen is too big to view without scrolling

    make the item sizes smaller as before

    457th ranked

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  9. 457th ranked

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    1 comment  ·  Admin →
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  10. AOL Homepage Videos

    Can't play video on AOL Homepage. Video has sound but have black screen with loading icon. had reset the modem as well as clearing cache and browsing data but does not work

    736th ranked

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  11. accents and diacritical marks

    When I am composing a message, why can't I add accents and other diacritical marks? I used to be able to do this. Now I have to pre-type my message and copy it into my email message.

    345th ranked

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  12. Use keyboard keystroke functions for ordinary tasks

    Be able to use CTRL R for Reply, CTRL Enter for Send and CTRL F for forward without having to click the button for that action.

    345th ranked

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  13. where are

    Where are mine folders from my account?... I've save'd more than 1.600 mails and every thing is gone now...

    457th ranked

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    1 comment  ·  Admin →
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  14. le code téléphonique qui m'est demandé en plus du mot de passe

    J'aimerais ne pas être obligée de demander un code en plus en plus de mon mot de passe....compliqué et long
    Merci de votre réponse

    736th ranked

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  15. regret de ne pouvoir avoir un accuse de reception lors d un envoi

    avoir un accuse de reception lors d envoi de message . URGENT ET TRES IMPORTANT SVP

    736th ranked

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  16. preview

    i like to see the whole email in preview mode but the right of the screen has always taken over with ads why cant the ads be at the bottom so the width of screen is for only email
    thanks

    345th ranked

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  17. Message Deleted Popup

    Move Message Deleted box. Right now it pops up over the delete button and stays there. That makes deleting an individual email a 2-step process, since the box stays for a while. I need to delete the box that popped up for the previous deletion in order to delete the current email. Please move the box elsewhere.

    457th ranked

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  18. How can I organize the e-mail folders alphabetically?

    Under the previous format the folders were organized alphabetically. Not so under the new format. How can I do this under the new format as there seems to be no logical order for my folders under the new format making it very difficult to find them.

    457th ranked

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  19. Stop blocking me from sending a link to our products to our clients. THIS IS ********!

    I am trying to send our Drop Box link to our clients and it is being blocked from sending as spam. This only started with the new format.

    345th ranked

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  20. I need to see more of my mesage while writing; if I add a cc box I can see almost nothing of what Iam writing. This is a deal breaker!

    I need to see more of my mesage while writing; if I add a cc box I can see almost nothing of what Iam writing. This is a deal breaker!

    294th ranked

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AOL Mail Norrin

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