AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1288 results found
-
Remove videos that must time out from articles. There is no way to exit the video, I have to just let it time out. Not a good idea.
Remove the videos
472nd ranked -
address book
i do not want to have the 15 more on the address book, i want a complete list of all my contacts. I've been your member for too many years and i want to have someone to make it right.
383rd ranked -
923rd ranked
-
Subfolders
Some of my subfolders are not hiding properly in my aol mailbox. Some are working properly, but some are not.
923rd ranked -
Adjust Column Width
Display column headers along with the ability to adjust column width like Microsoft Outlook. Unimaginable AOL "new" interface doesn't have this capability. You are essentially begging users to leave your platform without this basic function.
129th ranked -
Bad... And getting worse!
I had high hopes for the new format, as it greatly mimics current Outlook UX and like the upgraded Features. But... after using it for a few months, its PAINFULLY clear, the new AOL Mail is just LIPSTICK ON THE SAME OLD PIG! - There still no way aggregate email or make follow up notes. And there is no way to mark an email as Urgent or Important. The Biggest Issues is the Non-Stop ADS! And now, the Ads are so Invasive, there is a nasty little popup that you get when you try to hide the ads! Of course,…
472nd ranked -
Place all buttons at the bottom of the screen at the top along with move, delete and spam
Placing the send, attach and spelling buttons at the top along with the move, delete and spam is far more sensible from an ergonomic perspective.....less awkward!
472nd ranked -
New Aol Themes the current ones are boring
All of the current AOL themes are boring we need fun colorful ones and definitely more that go with the current season
383rd ranked -
472nd ranked
-
**** your new mail!
**** your new mail!
642nd ranked -
Support 3rd party email apps
Support 3rd party email programs. We have been a long time user of AOL email, but now must leave, because you do not now support 3rd part email programs. We have multiple email providers and need to look at all our email in one central location. Since you do. not do that and others do, we must leave your service and transfer all our stuff to our other email provider.
923rd ranked -
Option to display full "From" email address in the inbox or spam folder.
I would like to see the the full complete "from" email address. This will allow me to see if a mail is spam or not.
117th ranked -
Support two phone numbers for 2nd factor authentication
My wife and I share an aol email account. Your second factor authentication only supports one phone number for texting a code or 2 factor authentication. This of course won't work for us. If you supported use of two phone numbers, as other apps do, we could use your 2 factor authentication.
318th ranked -
"Remind me later"
I have been saying 'no' FOR DECADES!
STOP ASKING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!472nd ranked -
Make text formatting available and convienent again
The new email is terrible, no text formatting option, how shabby. A total disappointment.
642nd ranked -
I HATE HATE HATE YOUR NEW AOL It just plain sucks.
go back to old format and tasks
642nd ranked -
Follow Up Attempt
Thank you for your message quoted below. The Help.aol.com link did not appear to accommodate any access to contact you; and I do not subscribe to any Social Media sites. Please advise. Thank you..
Thank you,
<< Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com. >>AOL team
472nd ranked -
calendar
The calendar print is so tiny you can't read it.
Remove the prior and next month's views from the calendar print.
318th ranked -
CC and BCC eMail addresses are hidden
The new AOL Mail interface fails to show email addresses in the CC and BCC areas and only displays names. Please fix this failure.
278th ranked -
Cannot resize photos Have to reformat text from other doccuments.
You apparently DO NOT LISTED TO ALL THE FEED BACK AS YOU HAVE NOT DONE ANYTHING ABOUT IT.
Please Listed to your users!
We cannot paste text into emails from Word without having to reformat.
We cannot size photos pasted into emails any longer. Please fix.
WAKE UP! We do not like these changes.642nd ranked
- Don't see your idea?