AOL Mail Norrin
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1145 results found
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Remove the DATEMYAGE Advertisement
Scam website that lures in members then floods email with unsolicited material. I have 'disliked' it and left feedback with no results. All my advertisements are the same: DateMyAge. REMOVE IT PLEASE.
554th ranked -
Make trash icon more visible, because if it's there somewhere, I sure don't see it!
I would like to be able to be able to clear the trash bin after spending lots of time permanently deleting old emails. How does one go about this? Why do I not see a trash icon so I can easily do this?
908th ranked -
User Note Column
It would be nice to have a column to add a brief note to a selected email, for my own reference.
908th ranked -
Fix your site; it's corrupted and not functioning
Fix it. Today, it wanted me to update my security, but would not accept what I entered. It even said that one of my other fully-functioning email addressesis not a valid address. Now,it won't open my AOL email at all. and, sometimes even says 'no internet,' but your site is the only one having thiese problems. I have fully-functioning internet everywhere but on AOL.
554th ranked -
RED TRASH CAN COVERS DATE
GET THE DAYUMMM RED TRASH CAN OFF THE DATE WHEN I AM REVIEWING MY EMAILS!!!! DISTRACTING AS HEALLLL!!!!!
908th ranked -
SCROLLING
MAKE IT WORK!!!!!
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loosing email a new feature of AOL new improved mail service!
That is right AOL's new improved mail now looses you email on certain devices. Just when you think we could not make our service worse just wait and well prove we can make it worse.
554th ranked -
Fix the log in interface
When I log into my paid account the first thing I get is an ad for free AOL mail. I have to click though that screen to finish logging in. It's annoying and a waste of time.
554th ranked -
priority senders
Would like to be able to designate certain contacts as "Favorite contacts" and then see emails from "Favorite contacts" at the top of inbox. Alternatively, the ability to toggle the Inbox view between "Favorite Contacts" and "All Contacts"
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would like the ability designate senders to for automatic deletion after "X" days
Would like the ability to designate specific senders for automatic deletion after "X" days
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Please include Deleted in Search.
Please include Deleted in Search. Why would you not????
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Separator horizontal line missing in reply email
Separator horizontal line missing in reply email
When replying to an email, there used to be a separator horizontal line between the email to which we were responding and our response. That line is missing in action.
The user must manually add a separator line by repeatedly typing dashes or equal symbols, which wastes time.
This is a FAILURE to follow usability standards.
Request:
Please return the AUTOMATIC separator horizontal line that was there before your failed attempt to make things better. Make the system like it used to be.
BTW, being Fortune 25 IT Manager and a college Business…
318th ranked -
when a forward an e mail with images the images do not show up to the receiver case # 21158660 call tech help 2 days no one can figure this
when forwarding an e mail with images the images do not transfer. 2 calls to AOL tech no solution case # 21158660
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908th ranked
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Choice of Font Size, Color, etc.
PLEASE TAKE UNDER SERIOUS CONSIDERATION!
RULE OF THUMB...NEVER TAKE AWAY features from the customer who pays...ONLY ADD new features that enhance your customer's experience!
"You Got Mail!" is AOL's trademark. Thus, that should be the principal ingredient where AOL should EXCEL! You have made a positive move by "Updating and IMPROVING the Quality" of writing emails. However, you have made unfavorable changes that have made writing emails more unpleasant.
"If it ain't broke...DON'T FIX IT!!!!"
You have REMOVED the CHOICE of one of the most critical COMPONENTS of letter writing...the "personalization" and "individuality" of an email to equate with the…554th ranked -
fit to page
Need a way to make viewing email "fit to page" for emails that make you scroll left and right to see the whole thing
554th ranked -
Sending emails from a list to the BCC box
When sending an email from a list, I can't add the contacts as BCC. The old mail would allow me to copy and paste but not the new one. I would have to manually move each contact down to the BCC box. Am I missing a step to do this? Thank you.
554th ranked -
Read Mail Not Going To Old Mail, Slow Search Bar
I can not use this new version of AOL in my office. Multiple employees are answering emails twice or more as new emails are not moving to old main. The search bar types so slow. Old emails can not be retrieved as easily. Classic AOL was far superior.
554th ranked -
cannot move saved mail to old mail
Please allow me to move Saved Mail to another folder. I just tried to move an email to the old mail folder and it won't let me. I cannot even move it to New Mail.
Also, PLEASE stop automatically opening new mail. It immediately gets sent to Old Mail and I miss critical emails.
394th ranked -
Automatically forward
Forwarding email messages from one AOL account to another AOL account automatically. I have two AOL accounts. One is used for personal, and the other I use as the Treasurer for a non profit. This service is offered by many other (FREE) providers. It is a pain to have to switch between accounts and very frustrating when the technology is available. I could care less about the updated "new Look". Give me something I can use... I'm paying for it!
117th ranked
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