AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1266 results found
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Your search function is broken.
If I place a contact name in the search field, it only shows emal that was sent by that contact. It used to also find email that the contact was the recepient of an email. When there is an exchange of emails between me and the contact, I need to see ALL the emails going both ways. Also, your search doesn't seem to look for 'older' emails in all my folders. I can't manage my emails without this functionality.
385th ranked -
Contacts--editing is very complicated, now 5-6 steps instead of 2. Bring back the previous window for editing & deleting contacts.
Editing contact lists is now very complicated, 5-6 steps instead of 2, & it's difficult to find "edit", nowhere to click easily. Bring back the previous window for editing, which was so much easier & very obvious how to do it. Editing lists is impossible--I often want to delete someone from a list but not from the individual list. But the system won't let me do that. I am wasting SO MUCH TIME when I need to edit my contact lists. PLEASE CORRECT THIS!! Why do you change a good thing that works just fine??
385th ranked -
Remove date rows from inbox
If you "sort" your email by "starred" and don't have any starred it will remove the date rows. So, it should be easy to program/include/provide email with out date rows as a view option. For now using the starred sort option is a work around for something that should be a formatting option. Thanks.
644th ranked -
idiots
Oh, the old version is even worse than the new one. I guess someone there thinks it's a good idea to be able to deal with a maximum of 10 or 20 emails at a time. Geeze this is awful.
644th ranked -
MAKE IS SO I CAN PRINT DRAFT EMAILS!!!!!!!!!!!
I work for an old school lawyer who must have all emails printed in "draft" before I am allowed to send them. I really do not mind the new format BUT NOT BEING ABLE TO PRINT DRAFT EMAILS IS CRITICAL!
644th ranked -
signon screen picture
Can I change the picture on the sign-on screen? the one with the senior citizen mouth-breather is making me sick.
644th ranked -
Incomplete Titles for AOL News Articles - A Terrible Idea.
AOL News does not now show full titles for most news articles. A terrible idea. I will not read any article where the title does not tell the content of the piece. Bad for AOL. Bad for advertisers that I hope are complaining big time.
320th ranked -
How do I set email inbox to ask before sending mail to trash or recently deleted folder
How do I set email inbox to ask before sending mail to trash or recently deleted folder
475th ranked -
exporting of distribution lists
There used to be a way to export a certain distribution list but now that feature is gone. All you can do is export the entire contact list and that's not what is needed.
320th ranked -
Related Contacts Pop Up Window
How can the Related Contacts Pop Up Window be removed?
320th ranked -
VPN - are you bleeping nuts- banks allow VPNs. Are you top secret Pentagon or just aholes\
Normally financial institutions allow to log in with VPN down and many allow VPN use. You need to get a life instead acting liike fascists. We should be allowed to use VPNs, You are not Pentagon to block VPNS. God forbid somebody accessed our Spam. You act as pompous aholes not caring about users. We need VPN to protect ourselves on line. The complaint to my Congress rep is coming.
475th ranked -
Are you bleeping nuts- why more security than financial institutions
I cannot access my spam, draft folders. I logged on and than put back VPN which many vendors allow. Financial institutions allow VPNs. ARE YOU HARASSING ME OR YOU ARE JUST BLEEPING IDIOTS? Can you start being civilized? Who would care to break into spam or trash folders. I will contact my Congress rep about this HARASSMENT.
475th ranked -
Search mail function
What happened to the search function? I used to get a list of my emails that contained a keyword. Now keywords MIGHT be highlighted, and I have to scroll through months of emails to retrieve what is pertinent. FIX THIS, your new design is NOT an improvement.
169th ranked -
Delay with the emails
Delay with the posting of the emails that already came in
921st ranked -
169th ranked
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When I reply/forward to respond to an email, I used to be able to click Back after sending the response to return to the original message.
How can I get back to the original message without hunting for it after responding to an email?
169th ranked -
EVERYTHING is too Slow
WHY does this forced upon us horrific, loss of functionally, added unwanted functionality, take a "updating bar" and time consuming about of time just to delete your deleted folder? THE NORMAL AOL VS. WE ALL LOVED AND STAYED LOYAL TO SINCE THE BEGINNING OF AOL, HAD ONE CLICK ON DELETE, AND POOF IT WAS GONE. Now? Now you click delete, see a bar as it's processing, and it takes multiple seconds to complete the task. YOU DESTROYED AOL and no one, including Yahoo users, wants Yahoo looking, feeling or acting like email? Care to response w/out marking it responded and…
169th ranked -
GO BACK THE THE CLASSIC EMAIL!!
If it's not broken, don't try to fix it!! Get rid of the truncated lists of contacts. I have 20+ contacts beginning with S and I can only see 4. Just give us a full list with a search facility it would be much quicker and cleaner and get rid if the stupid emojis at the side of all the contacts!!!!! Stop cluttering up the space with objects that are of no useful purpose except to look pretty, which they don't!!
475th ranked -
Remove videos that must time out from articles. There is no way to exit the video, I have to just let it time out. Not a good idea.
Remove the videos
475th ranked -
address book
i do not want to have the 15 more on the address book, i want a complete list of all my contacts. I've been your member for too many years and i want to have someone to make it right.
385th ranked
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