AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1517 results found
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show messages with attachments on message list with an icon
Outlook shows a paperclip icon on messages that have attachments. AOL Mail needs to do something similar so we know to beware when opening. Or when searching it's obvious which ones we're looking for.
720th ranked -
WHERE ARE THE HOLIDAY WALLPAPERS FESTIVE DESIGNS
MAKE IT PRETTY WHERE ARE THE WALLPAPERS
450th ranked -
really miss the ability to easily view "all emails from/to sender" from a single selected email.
In classic view I could right click or select an action from the menu up top that would display all the emails from or to the sender when an email was selected or open. This is a very useful feature. Please bring this back!
135th ranked -
can we please have old email sort back, it was nice to sort by sender, date, folder, and subject.
please put old email style back, it has worked for decades , please don't change it
228th ranked -
Recipients overlook attachments that now are at the BOTTOM of emails we send. Put attachments back at the TOP where they were in Classic.
Recipients overlook attachments that now are at the BOTTOM of emails we send.
Put attachments back at the TOP where they were in Classic.250th ranked -
Vacation Auto-Reply Option Unavailable
I see no option to set up vacation auto-reply under Settings. There is no "More Settings" on the menu--as there's supposed to be according to the Help section!
1020th ranked -
File attachements to be shown at top rather than end of email
It is really frustrating that attachments are now at the end of the email thread - especially when there is a conversation over several messages. I couldn't find an option and this is the one thing that I don't like about the new format - but as I send and receive a lot of files it matters
211th ranked -
The email system is terrible now
The new changes messed me up badly. I lost old mail. The way mail is managed means I have to exit to keep changes. I want to go back to AOL, not previous screen. Did the message get deleted or is it kept? How would I know?
554th ranked -
show email ADDRESSES, not aliases in mail list
There is no way to show the actual sender ADDRESS in the new "improved" mail window. This makes it impossible to verify a sender or identify phishing scams.
112th ranked -
Classic back in live please
Hello ""Support"" are you there ????? Hello , Hello ....Back to classic please
332nd ranked -
Double vérification
La double vérification est une catastrophe. Le délai de réception est beaucoup trop long. De plus il n'est pas toujours envoyer à la 1ere demande. Attente d'une minute pour réclamer un 2eme envoi. C'est insupportable.
379th ranked -
cursor size
Cursor Size: despite having an easily-visible cursor on my Linux Ubuntu desktop, when I open AOL MAil (or Zoho Mail), the cursor is tiny, faint, and very hard to see. Changing the size on the Desktop makes no difference. It would be great if AOL Mail allowed the user to choose the cursor size, shape and colour to suit them!
720th ranked -
hello, since the new version, searching has become more difficult, impossible to filter for example to display only sent emails, amo
hello, since the new version, searching has become more difficult, impossible to filter for example to display only sent emails, among new ones only. now when we do a search it gives us the result for everything.
554th ranked -
The New Email Highlight Moves Down a Dozen Lines After Closing Emails.
Please fix the bug that causes the email highlight to move down a dozen lines on the New Mail page after closing read emails. This bug misleads users to see the 12th or so line of New Mails as the most current or most recently received email.
554th ranked -
Post server and service problems, and major changes, so we can anticipate outages
Other large companies have a dashboard that shows the status of their various services. Can't you have something like that, so we don't have to rely on sites like DownDetector that show problems across the country, when they may only affect specific regions, or specific services.
1020th ranked -
Marking emails safe and stop delaying them for 12 hours
Your Spam detector keeps blooking emails that I receive from customers every day. It also holds it for 12 hours before sending it and then has a red highlighted area that says
CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.
What happened to the CLICK HERE IF YOU KNOW IT IS SAFE option? it was on the old mail system for years - I need my reports on time not 12 hours later or in the spam folder.
please give me a…554th ranked -
Updated aol app now not working
App aol not working
720th ranked -
Can you initiate an interim re-login without completely kicking me out?!
I sort of understand that you want to make sure logins are fresh for security reasons, esp for those of us who remain logged in for days at a time. The problem is that you simply kick me out to force a re-login, which is lazy and unnecessary. I'm working, I've got several items open, and I've got a contingent of 6-8 searches on tabs across the top (love that feature by the way) that I reference often. I will often launch a search as a reminder for something I need to address but don't have time at the moment…
720th ranked -
Stop changing the layout of the inbox!!!
Stop changing the layout of the inbox!!!
It looked fine the way it was and when you selected an item to move or delete it didn't automatically open an unread email. These constant "layout updates" are terrible and unhelpful379th ranked -
Search button
The search button doesn't work for searching for subjects. It just gives you one option. So search brings up every and any word that sounds the same whether in the email name or subject or even in the body of email that is similar so you have to sort through hundreds. AOL WHY DID YOU DO THIS. WHY DID YOU MESS UP AN EMAIL PLATFORM THAT YOU HAD MANY USERS THAT LOVED NOW IT'S HATED.
169th ranked
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