AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1104 results found
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pg down/pg up buttons
Please let the "Page Down" and "Page Up" buttons refer to the e-mail I am currently reading, not to the list of e-mails. But if it has to be in the list of e-mails for some people, don't add it to a never-ending list of features. This is because one fewer feature is worth more than convenience. Nice talking to you. P.S. Forums suck!
580th ranked -
10/12/23 ARRGH! GRRR! AOL says I can now customize default settings in Writing Email. INSTRUCTIONS R WORTHLESS
OMG AOL! Get it together! You emailed me that I can now customize default settings for writng emails - Well the instructions given are WORTHLESS! The preview is for Signature only which I don't ever use anyway. I see no change whatsoever in the body of the email. THAT'S what I want customized default settings for!
580th ranked -
It doesn't show the exact information that I'm searching.
I hate that it shows "me" as a sender or recipient rather than agunnison which is my email name.
I hate that advanced search wants a word as who knows what a keyword was for an email that may be several years old.
580th ranked -
outlook
Put back ability to use outlook or other 3rd party mail apps. this means either disable the secondary password generator or get it working again
133rd ranked -
why do we need an earthquake?
on the start page before going to mail the image shakes - bas idea
580th ranked -
580th ranked
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can't get to inbox with one click
Glitch AGAIN! I can't just click on my inbox to get mail - I get an error message. After the error message, I have to click the inbox and it will take me to my mail. This periodically happens. Very frustrating. AOL is no longer the same.
Page not available
The requested page is not available on Mail.
Learn more
Go to Inbox580th ranked -
HOW ABOUT THE CALENDAR?
HOW do you get the calendar to put up a reminder every month?
580th ranked -
NEW EMAIL AGAIN SEARCH PROCESS TOO MANY STEPS!!!!!
CORRECT THE SEARCH PROCESS
TOO MANY STEPS!!!!!!580th ranked -
AOL (Calendar Invite)
After I'm logged in to my AOL mail account from my HP Envy Laptop, I'm unable to open any calendar invites which come via email. If I attempt to down load and open via in App (i.e., Word or Notepad), it comes up as untitled file with coding only. This has happened on two occasions from two different companies and I cannot view the calendar invite. I have gone through 2 tech support sessions and looked through aol calendar settings with no success.
422nd ranked -
Show attachments at the top as before. Also unread emails are disappearing by itself into old mail folder. Fix this.
Unread emails are being put into old mail folder after a few days. Why is this? Please fix this problem. Also I do not like attachments showing up at the bottom of the email. I want them at the top as it used to be. If the email has long threads, I have to scroll down all the way to the bottom to verify attachment. This is just plain stupid. Please fix this as well.
580th ranked -
Please FIX the black side bar in emails. I CAN`T scroll down to read important content because the black bar disappears or turn everything
Please fix the black side bar to stay visible in my emails. It disappears and I cannot scroll down to read important information in my emails. This has been a terrible change in AOL mail. Aren`t you listening?????
This has been a major complaint for months now.580th ranked -
Return the sort mail that was previously "read" function
Removing functions is a big down grade. I do not want to continue to use AOL without this function. I have too many emails to read them all and too poor of a memory to remember exact words to search for an email I want to find. I look through the ones I have read. Please return this function or I'm leaving after being with you from the beginning.
217th ranked -
OUTGOING emails by either COMPOSE OR FORWARD must be able to appear in a POP UP BOX. FIX THIS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
OUTGOING emails by either COMPOSE OR FORWARD OR REPLY must be able to appear in a POP UP BOX.
FIX THIS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
ALSO, Please allow the Cc: and Bcc: to appear on every outgoing email without having to click on it !!!!!!!! FIX THIS!!281st ranked -
Deleting and/or Editing Addressees in the CC/BCC Boxes
How can addressees in the CC/BCC boxes be deleted or edited? Please advise.
Thank you.580th ranked -
Email
LOOK AOL JUST BRING BACK CLASSIC OR GIVE PEOPLE TO OPTION TO CHOOSE, YOU CAN SEE THE NEW FORMAT IS NOT LIKED, AND WITH GOOD REASON, IT'S AWFUL....
238th ranked -
calendar
Have some option to make the fonts on the calendar bolder, some of us are sight impaired we are having seeing what is in the calendar.
580th ranked -
open mail in new window
bring back the option to open an email in a new window. Very important.
Also need more font choices, including Comic Sans, and need to have the option to make the font darker without having to highlight text and selecting "Bold."
238th ranked -
email checkbox size on web browser
Please make the checkboxes on the web browser view of mail a larger size + click area like it used to be!
886th ranked -
Fix OneNote Text Pasting as Image
Text copied from Microsoft OneNote pastes as an image instead of as text
- Classic AOL did not have this bug; the same OneNote text correctly pasted as text
- In Yahoo Mail this bug started between 6/22/2020 and 6/27/2020 (I experienced it using my church account. AOL is my primary account so it is a big impact.)
- Band-aid: paste the text somewhere else (like Word) and then copy/paste it into AOL (this is what I have to do on my church account but hopefully once you fix AOL you will also fix Yahoo)
Using AOL / right click…340th ranked
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