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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1267 results found

  1. Various "Star" colors

    Please allow for different "Star" colors I may star a message that may be regarding one topic - vacation versus another msg for a book publication. Since a star is only one color I can't filter out just the starred messages regarding one topic.

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  2. Have Sender be one of the Sorting choices.

    Sometimes I can sort by sender and today I can't. What gives?
    I'm paying a LOT for AOL even though most everyone says I'm nuts for doing so, so THAT SHOULD be an option!

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  3. Content of Saved Emails Disappears

    The body content of saved emails disappears upon sending, even though the content displays at the time of sending. Please fix this deceptive fault with the new AOL mail.

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  4. Body of Saved Emails Disappearing Upon Sending

    The new AOL Mail continues to delete/remove the content of emails that have been saved before mailing when the email is sent. This occurs despite the body of the email displaying at the time of sending. Please fix this deceptive process.

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  5. PLEASE,

    I WOULD LIKE TO SEE ALL EMAILS

    921st ranked

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  6. bring back email address auto search when composing a message

    When i would compose a message and start typing an email address, it would search for existing addresses and I could select the one I want. This no longer happens.

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  7. Stopping people from sending to 50 recipients in one day? Are you folks nuts? Instead of ******* us off and loosing business offer a new p

    Instead of loosing business, get a new plan so one can actually send to more than 50 recipients in a day. Been with you 38 years...but going to gmail as don't have negative returned mail syndrome from them

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  8. Too many bots?

    I've installed a blocker on my wifi. EVERY time I log in to AOL I get messages that suspicious threats have been blocked. Stop the bots. Clean up AOL.

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  9. Stop presenting Astrology stories as if they are factual. Astrology is a Medieval belief and should be presented as entertainment only.

    I have noticed Astrology stories every day on the news feed. Stop presenting Astrology as if it is factual. Astrology is a Medieval belief and has no basis in fact.

    Each Astrology story should include a disclaimer that the story is for entertainment purposes only.

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  10. Emails & aol news

    I DO NOT WANT TO SEE AOL NEWS WITH MY EMAIL !!! IT TAKES UP 1/2 THE PAGE NOW, YOU GUYS ARE IDIOTS !! I CANT READ THE EMAILS, NOW EVEN ENLARGED !! THE FORMAT YOH GUYS CAME UP WITH SUCKS!! & EVEN CHOOSING BASIC AOL--- SUCKS!! ACTUSLLY NO DIFFERENCE THAN THE NEWER VERSION-- OH, THE NEWER VERSION-- DOESNT EVEN GIVE YOU AN AREA TO LOG OUT!! ITS NO WHERE ON THE SAME PAGE !! LIKE I SAID-- YOU GUYS SRE IDIOTS !!

    921st ranked

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  11. You can improve AOL mail by STOP MESSING WITH IT!

    You can improve AOL mail by STOP MESSING WITH IT!

    Stop trying to fix what isn't broken! Grrrr

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  12. Google

    I have had the same AO-**** email for over 25 years. you are using a Gmail I have had for 2 weeks to verify my AO-**** address. This is stupid on steroids

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  13. get rid of this verifation thing, doesn't work correctly, email responce with code os slow. plus this sign in with another dive doesn't wor

    make the verafition process really work, responce with code to another aacount is slow, plus sing in with a different device also doesn't work, any wonder why I'm moving away from AOL and going to Gmail

    644th ranked

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  14. WHY ARE YOU IDIOTS MAKING ME VERIFY MY CCOUT WHICH IS 40 YEARS OLD?

    YOU IDIOTS INFLICT 2 STEP VERIFICATION ON PEOPLE THAT DON'T WANT IT. ARE YOU TOO STUPID TO REALIZE THAT'S WHY PEOPLE HATE AOL?

    644th ranked

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  15. Stop with the constant codes for signing in.

    I check stay verified and it does not work. Give us the option. SOOOOO annoying

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  16. The new yellow border is horrible - lliterally hurts my eyes.

    I went to look at my email, and the border was changed to yellow. I didn't change it. It's horrible and it literally hurts my eyes. I'm not even on the page anymore, and my eyes are still bothering me. The yellow border is another stupid aol idea. I tried different borders, and they're all too bright. Put the old borders back.

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  17. open all attachments without having to restart aolmail each time

    every time I have more than one attachment, even if it is in same email I have to close the aolmail than reopen to get the next attachment. This is extremely frustrating and time consuming. I have had this same email address for about 30 years and really don't want to have to get a new provider as I really love aol and loyalty and really do not want to change provider.
    Please help
    Thank you

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  18. email showing as suspecious

    How do i top getting notification that "This message seems suspicious...
    It could be from a legitimate sender, but there’s a chance it’s an attempt by a hacker to gain access to your system. Tap below to see a list of actions you can take." When it comes from someone who has been in my contact list from day 1. (forever) what is the easiest way to get that message to not come again for anyone in my contacts.

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  19. Please keep AOL free!

    I think AOL is great email. The way a person can organize their mail into folders. AOL is great by keeping it free to use. April 18, 2025. Thanks so much for letting me use this email. How it continues. Thanks so much. By, SMK

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  20. I would like the "reading pane" to extend all the way to the right margin.

    I would like the "reading pane" to extend all the way to the right margin. My emails are cut off on the right. When I clicked on settings they dropped down to fill in that space on the right. I would like my emails to display all the way in that area instead of being cut off. I would like more display options. I would like to be able to arrange the inbox according to "Date" or "Subject" or "Sender" etc like Outlook does.

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