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← Customer Feedback for AOL


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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1150 results found

  1. I do not want to see another Harris/Walz ad. They are horrible people that will never get my vote

    AOL is obviously bias when it comes to this election. You have been told time and time again to stop showing me anything that comes from HARRIS/WALZ and you just do not care. Stop this immediately.

    555th ranked

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  2. Frequent sign in failed errors

    I use the Samsung email app & K9 mail app on my phone. I have been getting frequent "sign in failed" notifications after having been signed in for a few days & I have to sign back in. This has never happened before in all the years I've used my phone.

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  3. I have been on hold for 55 minutes! I need a call back

    My idea would be more customer service representatives.

    555th ranked

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  4. cannot disable 2 step verification as instructed waste my time is it a plan to charge now for serice

    stop making more difficult to use

    555th ranked

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  5. please stop posting political ads on our email homepage. It is very unprofessional and biased.

    555th ranked

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  6. you are blocking my emails from my company for no reason

    you are blocking my emails from my company for no reason

    555th ranked

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  7. Stop sending Harris trash to my aol account.

    Stop sending Harris trash to my aol account.

    318th ranked

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  8. I can not recieve e-mail from my friends

    I can not recieve e-mail from my friends

    1146th ranked

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  9. LINKS IN EMAILS DONT EFFING WORK ANYMORE!!!!!!!

    AND QUIT LOGGING ME OUT WHEN I CHOOSE STAY LOGGED IN!!!!!

    908th ranked

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  10. Stop forcing me to reset my password. If I change it, it will be the second time this year! This is an unacceptable!

    Just let me be. Don't overreact about security. Forcing me to change my password frequently creates unnecessary crisis. Makes me think twice about me continuing my relationship with aol.

    555th ranked

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  11. fix sensitivity of checking off box to delete emails, you fowl one you have to start over checking them all off again!

    fix sensitivity of checking off box to delete emails, you fowl one you have to start over checking them all off again!

    555th ranked

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  12. Preview attached files.

    Allow attached files to be previewed without having to first down load them.

    394th ranked

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  13. Stop the automatic pop-up political ads.

    If I am responding to an email, I do not want any ads let alone a political add to pop up without me clicking on it. Please remove it and never let it come back again

    226th ranked

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  14. AOL junk mail screening losing effectiveness: Case in Point: Harbor Freight emails... multiple per day.

    In recent months, the volume of obviously junk mail passing AOL's spam filter has increased. I have been AOL email user since 1994. Maybe it is time to switch to another email service. Harbor Freight is one repeating offender.

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  15. your zealous rejection of comments is annoying and discourages users!

    261st ranked

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  16. When I close my mail I see a screen that is an advertisement for the US Presidential Election. AOL should not be promoting politics!

    If you are smart, you should not promote political parties unless you wish to make enemy's! AOL should remain neutral and not accept political ads to avoid loosing business!

    318th ranked

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  17. No notification AND kept recovery info, but, deleted everything else

    I came to login, Mail had to send me a recovery code, it showed 2 of my recovery emails, I signed in with the code and Mail said something about it being 12 months.
    So, I never got a need to sign in message, AND Mail kept both of my recovery emails, BUT, deleted everything I had, ... What ? Doesn't make sense, definitely not good.

    394th ranked

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  18. Unresponsive print icon

    We've been having issues with the print e-mail function. It works most of the time, but occasionally -- and it seems to be happening more frequently -- the print icon becomes completely unresponsive. Click on it and nothing happens, no response. We've found that refreshing the page does get it to start working again -- but clearly there is a problem there that needs to be addressed.

    908th ranked

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  19. BRING BACK THE CUSTOM DICTIONARY!

    394th ranked

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  20. group by sender

    i cannot group by sender, tried everything - most annoying

    555th ranked

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