AOL Mail Norrin
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
936 results found
-
Please allow for smaller font in the inbox-
I see people asking for larger font- for some reason, even with large font turned off in my settings, i still have very large bold font in my inbox, meaning that i can only see a limited number of emails listed at a time. I would like the page to be closer to what i see when i am on Yahoo. (I recently changed from Yahoo because they got rid of their stationary, which is very important to me.) The two issues i have been having since my change over relate to limited viewing capacity on the screen when looking…
457th rankedThank you for using AOL Mail! Hopefully this help article is useful to you: https://help.aol.com/articles/how-do-i-enlarge-or-reduce-the-font-size-on-my-web-browser
-
I do not like that AOL seemingly can change the layout without my permission. Am I correct that this is true? I like what I like, quit!
So, along with the annoying China based advertising, quit changing the layout format. Now the annoying ad's take up the top of the page each time I open up my email. So freaking annoying. Please stop. And no, I do not want to pay for "ad free" thank you very much.
457th ranked -
where is send button
I usually cannot find the send button on the new AOL. This is absurd. If you wish to improve AOL as stated above then revert to the classic AOL, the one that existed before the big improvement.
After all these decades I am going to have to give up AOL mail and switch to Gmail. AOL is unreliable (can't send messages) and therefore useless.
457th ranked -
I just posted my idea below. AOL gives terrible instructions. I keep getting the quesetion, Do you want extra space but there's no way to
The new email format is AWFUL. It doesn't leave enough space to respond to emails. You have to go way down the page to answer and It's hard to find the area where you can send a reply. Whoever designed this new format did a disservice to AOL users. If it's weren't such a hassle to change to another server I'd leave AOL. Its email is terrible. I don't know why you even changed it in the 1st place. It is very user unfriendly.
457th ranked -
Improve SPAM Blocker
Your solution for blocking spam (senders) doesn't work. Some senders addresses are not shown when cursor is placed on the sender name or ID. Some messages after clicking “Block Senders” will disappear and return within 5 seconds. One example is the sender address of team@proudpatriots.com. This address is always in my spam and I can’t block the sender.
457th ranked -
Why are you denying customers the 3rd party password needed to access your mail with standard software like Microsoft Outlook?
Why are you denying customers the 3rd party password needed to access your mail with standard software like Microsoft Outlook?
457th ranked -
457th ranked
-
Harassment or inability to handle modern technology-WIFI extender
Recently, you asking me to log in on my mobile phone several times during the day. Is theis new form of HARASSMENT? You do not provide "Stay Signed " box on the mobile version. Possibly, you atavistic system cannot recognize WIFI extender recently added. Fix the system instead harassing users. Unless HARASSMENT is your DAILY JOY.
Not RUSSIA or CHINA are our enemies by our totalitarian systems457th ranked -
valid emails went to spam folder!
ANGRY, FRUSTRATED, OUTRAGED.. for three weeks, a friend and I have been unable to send or receive each other's emails. They would be "sent" but would not arrive. We have been contacts since AOL began. We finally "found" all the missing emails in SPAM. Reason? According to AOL, we each "had marked this email as spam". WE DID NOT EVER MARK EACH OTHER'S EMAILS AS SPAM! This resulted in many important missed communications. WHY DID YOU DO THIS? We have pressed the field for NOT SPAM but the emails remain in SPAM. This is infuriating and unacceptable.
457th rankedAny chance you have a third party app (e.g. something on your phone) connected to your account? Hopefully this help article is useful to you.
-
Email shouldn't be a hassle. AOL's attempt to get my nonexistent cellphone number is a pain in the butt.
I'm all for email security, but once reading your emails becomes a pain in the butt it's gone too far. AOL's security prompt's are clearly a way to get my nonexistent cellphone number - they tell you this in the fine print. Stop the phishing AOL. How about allowing up to 40 character passwords? AOL was my first email address and is still my main email address but if it becomes a pain in the butt I'll have to change to a non pain in the butt site.
457th ranked -
AoL draft needs allow send, change, after recently sent several of same topic to same destination.
Need fix problem which stops changes, saving, or sending draft of same topic, to same destination of several recently sent. Seems system mistakes as already sent, although changed.
457th ranked -
need to have the ability to change the size of the words
I need to be able to change the size of the letters/words so that I can read my emails. I have to print all my pages because I can't' see what it says. In settings thee is a place for it but I moved the button and it did absolutely nothing. There should be sizes there so that you can adjust the size easily.
457th ranked -
stop erasing additions to draft, mistaking as already sent
try adding to email draft, but system erases, notes already sent. NOT sent. Suspect system mistakes reference recent other emails to same destination, same topic. Need fix problem with AOL email system.
345th ranked -
Hi, Is there a possibility for choosing the option where I receive notification when receiver opens it ?
Put in the option of a notification when receiver reads my email please.
457th ranked -
457th ranked
-
The new version is very very bad.It make things you never order to do! Please go back to the old version!!
It automatically marks emails as readed, although I never order to do that. When you mark it as new, it does not appear at once and I wonder, is it gone forever? After a while it appears suddenly...
That is not the way I want to handle important emails!!!457th ranked -
What happened to my dictionary? Suddenly every email is filled with red squiggly underlines indicating a word is mispelled. When it is cor
What happened to my dictionary? Suddenly every email is filled with red squiggly underlines indicating just about every word is mispelled. When it is correct. How do I fix this?
457th ranked -
Customer Service Tech is non existant unless you pay...
I just called for technical support and after what I thought was a great conversation with this customer service representative, she then proceeded to tell me the only way she could help me was with getting a paid service. I cant believe that. Im having a problem that is on AOL and I have to pay to have it rectified?! I've been using AOL for 20+ years and I've been adamant about staying with them but now I'll be leaving. This is a shame.
457th ranked -
Improve customer support
Customer support is non-existent. You have blocked all of my most commonly used contacts and they are not able to get hold of me by email.
457th ranked -
delete and block unlimited amount of spam senders!
Offer no ads and more effective block and delete options...I'd pay.
457th ranked
- Don't see your idea?