Skip to content

AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1353 results found

  1. imap password

    i find aol very irritable to find answers. I had this problem once before and recall it being a nightmare to find the answer.
    I am following various threads to do this again for my outlook app on PC and every thread tells me to go to security - generate password but i cannot find it from the web browser.
    AOL is the pits when it comes to simplicity.
    is there an idiot picture guide of where to find this password generator? I cant find viewing through pc browser.

    970th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. search facility??

    why did you remove the search old mail tool...? often expected mail, like warranties are sent later. How do I find my recent warranty from asurion?

    651st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. What happened to "BLOCK SENDERS"? Please put it back.

    What happened to "BLOCK SENDERS"? Please put it back.

    318th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. On Friday, June 27, 2025 at 09:16:06 AM EDT, E-Mail Service <fgghvsfhssdf@att.net> wrote: AOL/Verizon Dear User, All outdated account

    On Friday, June 27, 2025 at 09:16:06 AM EDT, E-Mail Service fgghvsfhssdf@att.net wrote:

    AOL/Verizon

    Dear User,

    All outdated accounts will be restricted from accessing their account as of today for ignoring our update messages.

    Kindly follow our portal below to update your account. Failure to update your account will result in its closure.

    UPDATE HERE NOW

    Your cooperation in this issue will be highly appreciated

    Thank you.

    THE AOL TEAM SUPPORT

    651st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. E-Mail Service From:fgghvsfhssdf@att.net To:reply@email.aol.net,noreply@noreply.com

    How long am I suppose to wait for your OTC code on my cell phone??? or has someone hacked into AOL and this a game some one is playing ?? Let`'s get with it !!

    970th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Do not Delete my saved Emails. I save a large portion of my emails specific to things I'm working on. Restore Emails AOL Deleted.

    Do not Delete my saved Emails. I save a large portion of my emails specific to things I'm working on. Recently I was searching a mail folders and found that a large number of my saved emails were gone. Please Restore the Emails AOL Deleted. In the future if AOL is intending to delete emails, give me a warning, and give me a way to save them in bulk.

    970th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Stop blocking my comments

    Why am I blocked on all comments on your stories? How do I get the block removed so that I can comment like all the liberals?

    651st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. How serious do you take suggestions? How difficult would it be to let us delete all blocked email at once?

    Why won't you allow us to be able to delete all blocked emails at once instead of one by one? How difficult is that for you to do??? Just how serious do you take our suggestions? Are you just trying to annoy us?

    651st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Why did remove -"Block Sender"? I need this to stop scammers etc. RESTORE IT!

    Why did you remove-"BLOCK SENDER"? I need this to stop scammers etc.RESTORE IT! STOP MESSING WITH AOL SETTINGS!!

    651st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Stupid is as.................

    Stupid Does!!!! I have had the same aol email for over 25 years. You opt to use my year old gmail account to verify my aol.. DUH!!!

    970th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. New Mail Chime Alerts Continue to Sound Long After Email Arrives....and In Duplicates.

    This is a consistently recurring fault that cannot be described in any other manner.

    970th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. New Mail Chime Alerts Continue to Sound Long After Email Arrives....and In Duplicates.

    This is a consistently recurring fault that cannot be described in any other manner.

    970th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Password Change

    I’m trying to change my password to access AOL mail. I (finally) found the link to do so, under Help under Privacy (I think). Why isn’t there a more direct/obvious access? More importantly, when I try to use it, it asks me to log in (even though I’m ALREADY logged in!!), but when I do log in, all I can get is a “WEB SERVER ERROR” page.

    This is - or should be - a very simple, easily accessible function! In this day and age (with data breaches every other day, it seems), why can’t you make this easy, and…

    970th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Like someone said before, STOP REQUIRING PHONE VERIFICATION!

    I do not remember my password to my account, nor do I have the phone number anymore that AOL is requiring for verification in order to access my account. I am given NO other option, not even an option saying "if you don't have this phone number, click here." You at least should be given that option, and then input your new phone number to get a text to. Another option would be to send something to your email address that would then let you change your password. None of that! It still goes back to phone verification with a…

    970th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. your new format

    I can not see one good thing about the way you are now formatting incoming and outgoing email. I do not consider this to be an improvement. Please return to the previous format which allowed ME to set the font size. I've been a paid AOL subscriber for years now and I want what I am paying for. Ellen J Merritt

    970th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. 970th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. get rid of multiple login screens

    after login in - proper user name and password - why to i get another screen with a link to log in. i have to click this to get to my mail - no additional info is requested. this is as stupid as you can get. yes i have reset my browser settings and clear caches. i even tried a different browser. same issue.

    651st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Why can I not see what was send to me over the years? I want to decide what I want to keep or delete.

    Once there was a possibility you could keep al the emails (in already read) you got over the years.
    I want that possibility back NOW!
    I want to keep emails from my total history!

    970th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. How do I return to verifying signing in after I checked the box to stay verified

    Can you tell me how to undo this stay verified request. I think I would prefer the being verified rather than have it open. Thank you for your assistance with this issue.

    970th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. All my sales, I can't monitor because of this cursor email, please help me for this, I lost my money,

    I lost my money, I can't monitor my sales because of this cursor email is block.

    651st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

AOL Mail Norrin

Categories

Feedback and Knowledge Base