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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1520 results found

  1. clic deplacer fenetre plus grande pour plus e choix

    Dans deplacer, agrandir la case pour allonger la liste des choix a plus de trois de qui faciliterai les desiderata
    afin de cliquer le choix

    1022nd ranked

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  2. What is the monthly fee for?

    You charge us the monthly fee, then we have to pay some geeks to tell us how to fix a problem. If it takes to long for the explanation and instructions, our conversation is broken into and the geek told to go faster. We're paying for something that has never cost before and they're timing it. AOL is becoming greedier and shabbier then wonders why they're losing their ????.

    722nd ranked

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  3. go back to the old sort options

    Only being able to sort a-z should not be the only option

    1022nd ranked

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  4. 555th ranked

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  5. Varacation numbers!

    Please get rid of them!

    1022nd ranked

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  6. HAVEN'T BEEN RECEIVING EMAILS SINCE 7/7/2026. WHAT'S UP?

    The last email I have is from August 7, 2026. What has happened to email or is it my email specifically?

    1022nd ranked

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  7. Feature more UK content - USA news is of little importance to the majority here

    Feature more UK content - USA news is of little importance to the majority here

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  8. spam -don't bother- they don't care and allow it intentionally

    SPAM -don't bother complaining because they don't care and allow it intentionally, Help Desk completely useless. Nothing bur lip service and canned comments. Almost 100 spam emails received today., Trash company, glad to be transitioning out shortly.

    1022nd ranked

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  9. font change

    Why did the font change on the email list? New emails are no longer delineated by bold text. It makes it impossible to quickly review the email list. Further, the choice of new font is far too delicate for any type of extended reading - it is extremely fatiguing.

    Please revert to the standard fonts and delineation of new emails.

    74th ranked

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  10. bring back the tab that moves the endless adverts out of view

    bring back the tab at the side of composing an email that moves the adverts out of view. they are repeated flashing and irritating

    1022nd ranked

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  11. Create an option to NOT display the sender information in a column on the right when viewing an email, I want to see email contents.

    AOL did NOT waste space with only a little information about the sender taking up an entire column when viewing an email. I wnat to see as much content of the email as possible when viewing an email. Thank you.

    555th ranked

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  12. How can we prevent 2-factor authentication? (You know, the "feature" that locks you out of your account permanently)

    Make it easy for the user to opt-out of 2-factor authentication. I have heard that there is a way to opt-out, but I have never seen a way.

    332nd ranked

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    Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!


  13. what happened to the stock market index on the Home Page

    The AOL Home Page used to show the stock market indexes but that has disappeared from the Business section all of a sudden. PLEASE put it back!!

    555th ranked

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  14. Your Spam filter sucks. It wont save blocked emails. get bombarded by spam. Fix your system.

    Please stop incoming spam. Your filters are horrendous. It only allows you to b lock so much and then lets everything in. its 2026... fix it.

    1022nd ranked

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  15. Return Stationery

    no description necessary

    1022nd ranked

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  16. CHANGE FONT AND EMAIL BACK TO THE WAY IT WAS 2 DAYS AGO

    A couple day's ago the font suddenly changed on my emails as well as my document attachments. What the ****? The documents are now long rectangles and not the nice squares they were. They look like an attachment from Adobe Acrobat. Make it go back.

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  17. WHAT are you doing to my emails???? Different emails on the app and on the website, and sending emails on the APP are locked in 'sending' in

    A couple of emails locke din 'outbox' in sending mode and cannot open them to edit ....lost emails, this aol is becoming is a joke!!!

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  18. Restore the larger image attachment previews in opened emails

    Please restore the larger image attachment previews in opened emails. The new small attachment thumbnails are much less useful, especially when an email contains photographs. Previously I could easily see the attached images directly in the message without opening each one. Please either restore the previous size or give users a setting to choose large or small attachment previews.

    1022nd ranked

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  19. FIX IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    UNLIMITED SPAM BLOCKING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    CHANGE IT!!!!!!!!!!!!!!!!!!!!!!!!!

    1022nd ranked

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  20. After having an AOL account since 1991 or 1990 I think it's time to cancel my account

    I have been going by bergmanmd1@aol.com for , oh, I don't know, but I think it's over 26 years. Aol sent me a notice a couple months back and it talked about the price going up. i wrote them and told them that I had a set price for life. then some dumb kid writes me back to inform me that I had never been offered that deal. I replied "you're right not as bergmanmd1@aol.com" (my name). then he claimed that I was not the master account. I again replied, "then who is?" because my wife died in 2010…

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