AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1281 results found
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Where is the insert icon? I cannot insert pics now? That is helpful. Yes, that was sarcasm. The more I use this the more I hate it.
Seriously have not found a new feature that makes it better. I will be spending my holiday weekend getting new email. YOU SUCK!!!
83rd ranked -
Too much searching around for commands. Delete at the top. Send, reply at the bottom. Finally saw the print icon. Why are the controls no
Too much searching around for commands. Why not place all command buttons at the top like Word? some are here, others are there. some are hidden
301st ranked -
NEW AOL MAIL FEEDBACK
I like the old format. It is easy to work with. Old format was friendly and easy to work with.
45th ranked -
More steps to do the same thing is NOT an improvement.
Having things on the bottom and the top is NOT convenient. Having to search instead of scrolling to find the folder to put your emails in is NOT faster or user friendly. Having the send button on the bottom stinks. I liked everything across the top, easy to see and use. This format is atrocious.
21st ranked -
I stayed with AOL for years because it was different and personal. Shopping for a new one now.
This looks like google, completely impersonal. The links do not work and spellcheck is gone. So am I.
127th ranked -
Might as well use g.mail, it looks the same, boring impersonal. Links do not work.
Return to the old version.
164th ranked -
Change it back!
You cannot make your version better. It is a mess. The old version is much more superior than this new one. Listen to your customers and put it back the way it was. People do not need any more stress in their life and this is causing everyone stress.
32nd ranked -
Change for the sake of change is frustrating.
I don't like your new color schemes and I can't directly delete a mail without taking extra steps. Why do you have to change a system without adding any extra benefits. It just keeps your programmers busy. Maybe they should be let off.
301st ranked -
The more I use this update the more I hate it. I hate the freakiunbg search thing when I am trying to open an email. The placement of button
Change it back or lose my business. This takes more time with my business which we all know is NOT cost effective. Do what your paying customers need or lose their business.
353rd ranked -
353rd ranked
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There should be a schedule feature sending mail... surprised that it doesn't exist
There should be a schedule feature sending mail... surprised that it doesn't exist.
446th ranked -
Drastic change-who's idea??
People are transferring their emails to diff providers in droves. You eliminated "Insert image" in composing mail, etc. There are many other ridiculous, esoteric designs that are only fancied by their creators. [Too much time on their hands]. There are way too many other free providers out there that do not eliminate basic features. Oh well. Good luck
257th ranked -
353rd ranked
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Put Send Option Bar at the top of the screen
Why can't you have an option of where the SEND Tool Bar is located. I would rather have it at the top, than the bottom.
197th ranked -
Learn from the past
If it ain't broke, don't fix it. If we ask real nice, will you go back to the classic version? Probably NOT! The new design is not pleasing to the eye at all. Stop trying to justify your silicon valley salaries, you all be replaced by A.I. soon enough. Put it back!
257th ranked -
Hey AOL, did you get the message yet?
Still awful. PLEASE just go back to what we all want or give us the option to use the old version. The new layout here doesn't take getting used to, it's just bad and wasn't necessary. @AOL, do better by going back to what already worked.
15th ranked -
How to improve it? GO BACK to the original version.
Just go back to the standard version
55th ranked -
Stop constantly spamming the inbox with the same ads after they have been hidden and reported. This is abuse.
I'm constantly getting spammed with the same ads at the top of the inbox and they keep reappearing when I hide and report them. This is abuse.
120th ranked -
257th ranked
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WRITE THE CEO
Write the CEO about the sorting, not keeping READ emails in your inbox and all of your concerns with the new AOL mail. If you cannot sort by sender or "sent to" how can you mass delete to keep your emails under control?
446th ranked
- Don't see your idea?