AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1358 results found
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How do we include recently deleted emails when we are doing a search for a particular email ??
When doing a search for a particular email, please incude the deleted emails.
122nd ranked -
Can no longer use the Windows 11 Email app to send a link you are on using AOL
At one time one could add an email extension for your webpage. I do not know if this new problem is related to AOL or Windows 11 but that App no longer works. Sometimes it takes you to your AOL email page and sometimes not but it used should up as an email with that page URL on it for the receiver to click on. Why is it now gone?
651st ranked -
Need to have more search/sort settings. It can't just have newest or oldest on top.
Need to have more search/sort settings. It can't just have newest or oldest on top.
318th ranked -
Easier deletion of old emails
Suggestions:
1. Easier way to submit suggestions! (I was directed here from your Facebook site because I could not find it on AOL email)
2. On advanced search with date provide: date / search for emails older than number of days. This would be helpful for example to delete any email older than 100 days. This would help us to clean up old emails and save you on storage.
3. You might even want to put this feature on folders to automatically delete emails older than some number of days.381st ranked -
AOL Homepage Videos
Can't play video on AOL Homepage. Video has sound but have black screen with loading icon. had reset the modem as well as clearing cache and browsing data but does not work
970th ranked -
really miss the ability to easily view "all emails from/to sender" from a single selected email.
In classic view I could right click or select an action from the menu up top that would display all the emails from or to the sender when an email was selected or open. This is a very useful feature. Please bring this back!
119th ranked -
NEED SEPARATE WINDOWS or Pop out for Emails so I can compare multiple emails. (admin said use "box" near printer Icon but no such box!)
NEED SEPARATE WINDOWS or Pop out for Emails so I can compare multiple emails. (...previous admin said use "box" near printer Icon, but no such box exists...)
472nd ranked -
Adding contacts bug
Issue on adding contacts
- Needing to go incognito to add contacts
- using normal tab is not working.152nd ranked -
OUTGOING emails by either COMPOSE OR FORWARD must be able to appear in a POP UP BOX. FIX THIS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
OUTGOING emails by either COMPOSE OR FORWARD OR REPLY must be able to appear in a POP UP BOX.
FIX THIS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
ALSO, Please allow the Cc: and Bcc: to appear on every outgoing email without having to click on it !!!!!!!! FIX THIS!!318th ranked -
regret de ne pouvoir avoir un accuse de reception lors d un envoi
avoir un accuse de reception lors d envoi de message . URGENT ET TRES IMPORTANT SVP
970th ranked -
Fix OneNote Text Pasting as Image
Text copied from Microsoft OneNote pastes as an image instead of as text
- Classic AOL did not have this bug; the same OneNote text correctly pasted as text
- In Yahoo Mail this bug started between 6/22/2020 and 6/27/2020 (I experienced it using my church account. AOL is my primary account so it is a big impact.)
- Band-aid: paste the text somewhere else (like Word) and then copy/paste it into AOL (this is what I have to do on my church account but hopefully once you fix AOL you will also fix Yahoo)
Using AOL / right click…381st ranked -
Bcc
REALLY need to be able to set myself as a BCC. I use my phone, a tablet, and my desktop computer to access my email.
Impossible to have clear communication without this feature.
PUHLEEEEEEZE!!!!!
472nd ranked -
everytime I search the send button
In classic the send button was on the top, I want it in the new version to.
When I finish with write the mail, I always push the new mail button.
I dislike that the send button is at the bottom.472nd ranked -
Keep your communist liberal ads off of my screen. Biden should be in prison.
Keep your communist liberal ads off of my screen. All liberals should be in prison.
89th ranked -
open email in new window
I think you made changes in your NEW AOL EMAIL so that people will buy a subscription.
These changes are worst than what Microsoft does to us. Please do not FORCE us to conform to your stupid design.
318th ranked -
return to original msg after replying
In the new format, after replying to a message the original message goes into the OLD MAIL folder. I prefer returning to the original message and then moving it into another folder if I need to save for reference. Can't figure out how to return to the original message after I reply. Settings have some about Mark as Read - Immediately, 2 seconds, 5 seconds or Never but doesn't seem to work or can't figure out how that works. If anyone has an idea, let me know.
318th ranked -
message count
For some reason on the new mail, it no longer tells me how many E-mails I have precisely. on the older one it would tell me I had 7052 new E-mails, now it just says 7.1k, which isn't helpful if I want to use that number to figure out if I've gotten new mail or not, my desktop has plenty of room for a bigger number, can this please be returned to the way it was before.
472nd ranked -
"Enter" key stopped working to add a line break. impossible to add new line and mail is now unusuable
For whatever reason, today, the "enter" key stopped working to make a line break to separate paragraphs, and I don't see another way to do it.
This makes it completely impossible to format emails and fundamentally breaks writing emails.
This needs to be fixed immediately
472nd ranked -
AOL refuses to let me paragraph as I like using the enter key.
Allow the enter key indicate a new paragraph.
140th ranked -
When I delete a message from the AOL app on my phone, it no longer deletes from AOL mail on my desktop. This is a major inconvenience.
Sync the program with the phone app.
100th ranked
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