AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1353 results found
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Can't Send Email To Cell Phone
With Old AOL Email I was able to send a text message to a cell phone. As an example: 2123222935@vtext.com (for Verizon). I also can't add an email contact either. Why not? And this is better, go figure!
472nd ranked -
Why is this message in your Inbox?
Why is this message in your Inbox?
We think this message is spam. We still put it into your Inbox as the sender is in your contact list. You can mark this message as safe or remove the sender.Remove sender and mark as spam It's safe
I click "It's safe" and when get another message from this sender, I get the same message! What's the point of clicking "It's safe"? What's with that AOL?
381st ranked -
Get rid of the pop-up ads
Get rid of ads when you open mail. I've dislikes the same ones over and over, and they keep coming back. Ive tried to opt out, but it only got rid of 15 of 48 locations.
8th ranked -
After I reply to an email, it jumps back to one or two emails above the email I just replied to. It should go back to the email I just repli
After I reply to an email, it jumps back to one or two emails above the email I just replied to. It should go back to the email I just replied to.
318th ranked -
keeping oldest on top
When I set the option to "Oldest on top," I want it to stay that way. I don't want it switching back to "Newest on top." Annoying.
381st ranked -
STOP shoving "related contacts" in our face when sending an email. They are NOT related. Just 1 more nuisance to click off before I can send
STOP shoving "related contacts" in our face when sending an email. They are NOT related. Just 1 more nuisance to click off before I can send. RESTORE the ability to highlight and drag rather than having to cut & paste. REMOVE the silly logos on email addresses and RESTORE plain text so that we can highlight & move them to the body of our reply to avoid premature sending. And MOVE THE SEND BUTTON away from the end of the text we are composing to avoid premature sending. Hey, how about PUTTING IT BACK ON THE TOP TOOL BAR????
63rd ranked -
I cannot copy and paste from Word documents properly in the new AOL format.
When I copy and paste from a Word document into the New AOL Mail it adds a carriage return, line feed to each of my carriage return line feeds and thus adds a bunch on white space throughout my documents, frequently turning a 3 page document into a 5 - 6 page document. This did not happen in the Old AOL Mail. When I save each document as a text document and then copy and paste from the text document the extra carriage return line feeds does not happen. What I found is if I match the font style and…
91st ranked -
Please remove the are you sure you want to send without attachment. Many times It has not been sent and gone to draft. This is a problem
Please remove the are you sure you want to send without attachment. Many times It has not been sent and gone to draft. This is a problem. The amount of emails I send without attachments is like 90/10 % so I'd at lease like the option to remove that EXTRA step to send an email that for 30 years I never had to do
651st ranked -
Allow email addresses to be viewed in the inbox
As any idiot, except AOL Mail, knows, the name of an email address can be spoofed. GIVE US THE ABILITY TO VIEW THE EMAIL ADDRESS. If some people want to see the spoofed name, let them keep the spoofed name. AT LEAST allow us the option to turn on the email address in the inbox listing.
57th ranked -
How can I print just the content of the e-mail that I am sending?
How can I print just the content of the e-mail that I am sending?
651st ranked -
message layout
put attachments on top of message
61st ranked -
651st ranked
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Email Opportunities
Text box is too small, not allowing the writer to see full composition while writing; more variety in text options & enhanced color for basic text that's complimented by more shades and textured choices. Line-to-line spacing does not represent real leading and is not adjustable.
216th ranked -
Search button
The search button doesn't work for searching for subjects. It just gives you one option. So search brings up every and any word that sounds the same whether in the email name or subject or even in the body of email that is similar so you have to sort through hundreds. AOL WHY DID YOU DO THIS. WHY DID YOU MESS UP AN EMAIL PLATFORM THAT YOU HAD MANY USERS THAT LOVED NOW IT'S HATED.
151st ranked -
Filter Arrows
Filter Arrows (up and down) should on the left or the right side of the pane so we can see the filters moving up or down so we can easily see where to stop it!
216th ranked -
How do we include recently deleted emails when we are doing a search for a particular email ??
When doing a search for a particular email, please incude the deleted emails.
122nd ranked -
Can no longer use the Windows 11 Email app to send a link you are on using AOL
At one time one could add an email extension for your webpage. I do not know if this new problem is related to AOL or Windows 11 but that App no longer works. Sometimes it takes you to your AOL email page and sometimes not but it used should up as an email with that page URL on it for the receiver to click on. Why is it now gone?
651st ranked -
Need to have more search/sort settings. It can't just have newest or oldest on top.
Need to have more search/sort settings. It can't just have newest or oldest on top.
318th ranked -
Easier deletion of old emails
Suggestions:
1. Easier way to submit suggestions! (I was directed here from your Facebook site because I could not find it on AOL email)
2. On advanced search with date provide: date / search for emails older than number of days. This would be helpful for example to delete any email older than 100 days. This would help us to clean up old emails and save you on storage.
3. You might even want to put this feature on folders to automatically delete emails older than some number of days.381st ranked -
AOL Homepage Videos
Can't play video on AOL Homepage. Video has sound but have black screen with loading icon. had reset the modem as well as clearing cache and browsing data but does not work
970th ranked
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