AOL Mail Norrin
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1150 results found
-
No notification AND kept recovery info, but, deleted everything else
I came to login, Mail had to send me a recovery code, it showed 2 of my recovery emails, I signed in with the code and Mail said something about it being 12 months.
So, I never got a need to sign in message, AND Mail kept both of my recovery emails, BUT, deleted everything I had, ... What ? Doesn't make sense, definitely not good.394th ranked -
394th ranked
-
YOU HAVE PROBLEMS !
You have 52 pages of complaints (or suggestions) with about 15 suggestions on each page. That approxates 780 problem areas with most having several votes. Do you think you might be having a problem? I can or will not read through 780 complaints. I read through the first 3 pages and most appear to be unwanted changes AOL is making without any notice or option to reject. As said before, we do not want your changes. I have had AOL since 2000. I, as many before me have said, have stayed with AOL because it stayed basically the same. Any…
394th ranked -
New feature disappearing email
That is right you to can experience the great run of not having your email for over 45 days. Just sin up to AOL now.
394th ranked -
you put my old mail in the spam folder
you put my old mail in the spam folder please fix
394th ranked -
get rid of auto **** up
do not instantly change what I write I may actually be ******* correct.
394th ranked -
Sorting By Subject
In basic mail, it's possible to sort the emails by subject. You need to put that back. I get alot of notifications from FFN.com, and need to be able to sort them that way, so that I can delete the duplicate ones.
394th ranked -
Connecting to Server
Why is AOL so horrible when it comes to its inabilty to connect to the server. Every day, it happens multiple time over multiple devices. Internet is strong and Gmail connects in 2 seconds. AOL continues to be stuck in the 80s
394th ranked -
Please notify your subscribers when you make a change in the format, otherwise we do not know if it is actually aol or a scam in our comput
Notify your subscribers when you make a change to the original format otherwise we do not know if it is a scam or aol. Communication is key to good relations between customer and provider. This kind of notice also saves a great deal of time and frustration when we as customers know the format has changed, instead of trying to figure it out through trial and error.
394th ranked -
Need the email count of each folder that used to exist in previous versions. Please provide email count.
Gmail gives an email count for each folder. AOL should provide an email count of each folder. I don't understand why this is not provided. In previous version an email count was provided.
394th ranked -
deletions of mail added back on by AOL in the total email count even though they are gone
When I delete (example) 14 new mail pieces, the count goes down, as it should, and a minute later it goes back up. Why? I try to stay below a certain # and what you say I have is not accurate when you add the deleted # of emails back on my total, it is not appropriate nor accurate. AND it is infuriating that what i have done is not controlled by me. I did not have this trouble on the old version. H E L P!! please.
394th ranked -
Not sure why you changed it. Now I cannot make my lettering on my email any larger then they are, what gives
Go back to the OLD WAY
394th ranked -
394th ranked
-
Auth 2.0 security is not fit for purpose
Since this system came about email on iphones has been sketchy to say the least, numerous account errors, mail not downloaded from server. Mail not syncing with the server across different devices. basically it is rubbish. Never had the issue before deleteing and re adding the account does nothing.
394th ranked -
Let me change the message notification sound like apple does. I do not like the default sound and there appears to be no way to change it.
Option to Select from message notification sound from list of sound options.
394th ranked -
Two years or so after you screwed up everything about AOL mail, you would think you could have a way to scroll down through mail
Purge all the changes you made two years ago and get back to being able to scroll through mailbox, basic, simple but too hard for you "brains"
394th ranked -
Make it easier to read and write our emails with proper fonts (Bold) since it defaults too light!
Make it easier to read and write our emails with proper fonts (Bold) since it defaults too light!
394th ranked -
better scrubbing of BAD ads... Had clicked on one by mistake and it wanted a CALL to release the computer.
better scrubbing of BAD ads... Had clicked on one by mistake and it wanted a CALL to release the computer.
394th ranked -
AOL NEWS ARTICLES
AOL will not allow me to comment on any news articles or even to click on the positive or never buttons regarding the articles.
I WOULD LIKE TO POST COMMENTS ON THESE ARTICLES, PLEASE.394th ranked -
not a fan of the new AOL appearance. ALL!!! of my emails show up as "read". I can't tell what I have read or haven't read.
Change back to the original format of where unread emails are in dark black to keep them separated from what has been read
394th ranked
- Don't see your idea?