AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1206 results found
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you put my old mail in the spam folder
you put my old mail in the spam folder please fix
393rd ranked -
********* and your bogus SECURITY CONCERNS
********* and your bogus SECURITY CONCERNS
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get rid of auto **** up
do not instantly change what I write I may actually be ******* correct.
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Why does my home city and zip keep changing to some place else. Then I get alerts that someone else is using my logon.
Why does my home city and zip keep changing to some place else. Then I get alerts that someone else is using my logon.
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393rd ranked
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AOL NEWS ARTICLES
AOL will not allow me to comment on any news articles or even to click on the positive or never buttons regarding the articles.
I WOULD LIKE TO POST COMMENTS ON THESE ARTICLES, PLEASE.393rd ranked -
select more than 25 emails
Why can I only select and delete 25 emails at a time. If I search a sender then select all, it should select ALL of the email in my inbox for that sender.
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verification
AOL continues to dissapoint. Many years ago, we used to cringe every time AOL updated. Seems we have returned to this. Every time you change things, you make it harder for the user to use your service. This last change (having to sign in---then get a code sent to another device---is just the latest problem. If I have to have a new learning curve, in order to keep using AOL, then maybe I might just as well expericnce a learning curve with a better service!
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how can I get rid of any story from CNN?
get rid of CNN
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Larger selection of fonts and font sizes.
Larger selection of fonts and sizes of fonts!!!
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subscription
How do I add a contact to the subscription category ? YOU KEEP BLOCKING a daily email I'm subscribed to. I had to go to a different emails and re-suscribe until you block it again. It's Kim Komando newsletter. Why do you consider it spam ?
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Would you PLEASE get rid of the "TRY AOL FOR FREE" banner.
Would you PLEASE get rid of the "TRY AOL MAIL FOR FREE" banner. When it is up, you can't get to the mail page. You have to keep going back to the home page and try mail again, sometimes 3/4 times. I have had AOL mail since around 1995.
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Change it back to the old system
This new system is Terrible, Nothing like the old one, not really usable. Adverts driver you insane. We now have Giagaclear cabling in our lane, so am going to change - It's also cheaper and faster. So Good by AOL
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393rd ranked
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One of my contacts keeps going to spam even though I keep marking it as not spam. Need a way to prevent this!
One of my contacts keeps going to spam even though I keep marking it as not spam. Need a way to prevent this! What about a safe sender list?
393rd rankedOnce you mark a message as "Not Spam", our filters will no longer place messages from that sender in your Spam folder. Is it possible you are using a 3rd party app?
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Don't Cut Off Right Side of Email
Today, March 1, 2024. aol changed the format of the inbox. It now cuts off the right side of the message. I want to change it back. How do I do that?
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I've just spent about 30 minutes on the phone with Alex, who has been great! She tells me there is nothing that can be done!
When you "upgraded" the system last year, whenever I wanted to open an attachment to an email, that attachment had to be downloaded to my download files. BIG PROBLEM!! I now have HUNDREDS of files in my "Download" files I don't want, don't need, and can only delete ONE BY ONE. This is insane!!!! This change is a total DOWNGRADE and must be REVERSED as soon as possible!!!
Thanks, ****@aol.com393rd ranked -
Previously, you could sort emails from A-Z and from Z-A. Now it only has sort sender A-Z.
Allowing it to sort emails from A-Z and Z-A would be helpful. It used to be this way. Now it's only allowing sorting sender A-Z. Since I have 5000+ emails, I like to go from the bottom since it takes so long to go through and delete ones I don't need.
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Add 'Mark as Read' in Block Senders Pop Up
In the Block Senders Popup, below the listing of senders, there are two check boxes. 'Block all future emails' and 'Delete all existing emails'. Can you add a third checkbox labeled 'Mark selected emails as read'? This would take the emails selected and just simply mark them as read. The scenario I use this for the most is, I don't always want to delete the emails, but I definitely want to block future emails and mark the current ones as read. Be nice to do it in one motion.
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Go back to the classic layout
Go back to the classic layout
393rd ranked
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