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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1424 results found

  1. cc as a Standard Default Address Line Option

    Please add an option to have the CC address line appear by default.

    358th ranked

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  2. Delete Process is not Operating Correctly

    3) Old and New Ver problem, when someone is is replying to and email and selects a large block or all of the text to delete it. The entire file is deleted, one must go to Deleted files to recover it. It should never delete a file from within a file as just described.
    2) New version: The Reply anchor to an open file should be at the top or at the top and bottom. I get large files of multi-reply add on comments that are maintaining a legal dispute.
    3) Deleted and recovered files do not have a reply…

    358th ranked

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  3. I want to go back to standard mail because when I delete mail from the main window it sometimes deletes one that I haven't checked

    I've reported this defect numerous times spanning years, but nobody cares. Now you're forcing me to use your defective new platform because there's no way to revert to standard mail anymore.

    424th ranked

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  4. Why do I need to re-enter my password with a new screen when it is already in my Firefox system permanently?

    Please let me have my password automatically entered as it has been forever so that I don't have keep re-entering it on a separate screen page. Why did you suddenly change this today?

    424th ranked

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  5. why can't I forward an email from gmail to aol?

    I'm trying to forward an email from my gmail to my aol account, but it won't go through.

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  6. Attachment disappears - PLEASE FIX

    I use AOL through chrome. When I send an email with an attachment, everything works fine.
    However, when I receive a reply from the recipient, the attachment has disappeared and is no longer in the thread.

    Please fix this so the attachments are retained throught the thread of emails.

    424th ranked

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  7. In the Android app, format the email print so that it has borders.

    Printing emails from the Android app does not have borders. The app needs to be improved to format the print by adding borders.

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  8. Ability to set recurring calendar entries

    Calendar is terrible for appointments--no ability to make recurring like Outlook provides

    424th ranked

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  9. AOL IS NOT HELPFUL AT ALL. THEY ARE NASTY! THE PEOPLE THEY HAVE WORKING THERE ARE HORRIBLE AND NO HELP AT ALL.

    I would try giving the few people who still use aol some actual help when you service is NOT functioning. I bet you guys do this on purpose in order to get your customers to pay money. Since we have had no support from aol we are working on recovering our emails and switching to Gmail. Good job aol.

    424th ranked

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  10. Eliminate monogram-style initials before email addresses

    The circles with stylized initials before each email in lists and when sending emails is useless, takes up space, and makes it impossible to highlight and copy or delete email addresses from an email.

    424th ranked

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  11. duck duck go

    Why isn't my duck duck go brower being used when I go on my aol account?

    424th ranked

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  12. Informed Delivery again going to SPAM folder

    Received Informed Delivery in SPAM., again, Response from USPS after contacting them.
    It appears you or your email provider marked the Informed Delivery emails as SPAM. We requested from your email provider the removal of that designation.
    If you send even one USPS email to SPAM all subsequent emails will go to SPAM.
    You should start seeing emails with images in a few days.
    In the future you will need to reach out to your email provider for assistance. The program they use is for SPAM block is called MailGun. They have the capability to turn this on or off. …

    424th ranked

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  13. I want to sort emails alphabetically. Easier to find things and to delete things. I used to be able to do this.

    I used to be able to delete emails that I saved in my inbox by sorting alphabetically. For instance, a notice from Fed Ex I might want to keep until after I received the package. Then it's forgotten and my inbox fills up with thousands of emails. At present I have to go down by date and it takes so much time. I could eliminate so many more emails if I could sort alphabetically like I used to. Your "improvements" are not always welcomed. Please let us sort alphabetically.

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  14. you put my old mail in the spam folder

    you put my old mail in the spam folder please fix

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  15. ********* and your bogus SECURITY CONCERNS

    ********* and your bogus SECURITY CONCERNS

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  16. get rid of auto **** up

    do not instantly change what I write I may actually be ******* correct.

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  17. please go back to the system you had 3 days ago

    go back 3days the new setup is lousy

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    1 comment  ·  Admin →
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  18. automatically delete emails after 30 days

    automatically deleter emails after 30 days

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  19. 424th ranked

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  20. Two years or so after you screwed up everything about AOL mail, you would think you could have a way to scroll down through mail

    Purge all the changes you made two years ago and get back to being able to scroll through mailbox, basic, simple but too hard for you "brains"

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AOL Mail Norrin

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