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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1297 results found

  1. Double vérification

    La double vérification est une catastrophe. Le délai de réception est beaucoup trop long. De plus il n'est pas toujours envoyer à la 1ere demande. Attente d'une minute pour réclamer un 2eme envoi. C'est insupportable.

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  2. Where are your Christmas settings? Good grief!

    No Christmas holiday settings? Shame on you

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  3. I need more holiday and festive backgrounds to apply to my email. Like: Christmas, 4th of July, Birthday, Memorial Day, Vlalentine's Day!!!

    I need more holiday and festive backgrounds to apply to my email. Like: Christmas, 4th of July, Birthday, Memorial Day, Vlalentine's Day!!

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  4. OLDER EMAILS...WHERE DID MINE GO TO?

    I CAN ONLY SEE 2 MONTHS AGO...WHY CAN'T I LOAD MORE LIKE WE USED TO? NOW I AM MISSING AN IMPORTANT MAIL THAT IS OLDER THEN SEPTMEBER.

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  5. Remove the DATEMYAGE Advertisement

    Scam website that lures in members then floods email with unsolicited material. I have 'disliked' it and left feedback with no results. All my advertisements are the same: DateMyAge. REMOVE IT PLEASE.

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  6. I would like to view my email in full width. Stop insulting me with your stupid graphic

    I would like to read my mail in full width. Stop insulting me with your stupid graphic!

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  7. Your replies options need to include Email !!

    YOU WROTE

    BEGINS
    I'd like to look into this and I need additional details from you to properly address your concern/issue. Please contact us at @AOLSupportHelp on Twitter, AOL Customer Care page on Facebook or at help.aol.com

    Looking forward to your reply!

    Thank you,

    AOL Mail Team
    ENDS

    I DO NOT USE ANY OFTHE ABOVE, FOR REASONS. WHAT IS WRONG WITH ACTULLTY USEING YOUR ACTUAL ACTAUL PRPODUCT?? Y'KNOW - EMAIL !!!!

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  8. * @aol.com

    Make the Emoji's large enough to make out what each one
    looks like !!! Way too small!!!
    Also, the Good nights, and Good mornings should be
    consisted with current days .

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  9. Your search function is broken.

    If I place a contact name in the search field, it only shows emal that was sent by that contact. It used to also find email that the contact was the recepient of an email. When there is an exchange of emails between me and the contact, I need to see ALL the emails going both ways. Also, your search doesn't seem to look for 'older' emails in all my folders. I can't manage my emails without this functionality.

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  10. Contacts--editing is very complicated, now 5-6 steps instead of 2. Bring back the previous window for editing & deleting contacts.

    Editing contact lists is now very complicated, 5-6 steps instead of 2, & it's difficult to find "edit", nowhere to click easily. Bring back the previous window for editing, which was so much easier & very obvious how to do it. Editing lists is impossible--I often want to delete someone from a list but not from the individual list. But the system won't let me do that. I am wasting SO MUCH TIME when I need to edit my contact lists. PLEASE CORRECT THIS!! Why do you change a good thing that works just fine??

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  11. I have to log in Everytime I come to view my mail!

    Everytime I click on my AOL tab, to see my mail, I have to login! It’s redundant AND irritating, as I don’t log out!. Please create an option
    for us to bypass (in the option tab) this login exercise, especially if we don’t log out!

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  12. The calendar used to be easy to use. Now I cannot even get in to put in an appointmnetYour

    Go back to your old system....You think you know better...but you dont't You are just looking to make changes. My friends agree. If you really want input... aask peoeple who have been on aol for a long time like 20 years.....but no you all think you know better than us. The old calendar was just fine and I could get into it. Now it will not show.

    Go back to your old system. If I have to learn something new I will go to the new provider like g-mail.

    Susan Van Zant
    suvanzant@aol.com
    760-315-0142

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  13. Can't find emails in search, only gets a few, This is TERRIBLE, I HATE IT

    Can't find emails in search, only gets a few, This is TERRIBLE, I HATE IT
    This platform is hard to read, hard to use, it is slow and the search is awful.
    Now I have to try to go through every email to find something. I hate this platform, please let us go back but you ruined our ability because when we try to convert back, it is not the same at all. This is terrible, Looks like I will have to go with Gmail this is so terrible.
    Everyone hates AOL now.

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  14. 382nd ranked

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  15. address book

    i do not want to have the 15 more on the address book, i want a complete list of all my contacts. I've been your member for too many years and i want to have someone to make it right.

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  16. Autocorrect spelling WHILE TYPING!!!

    When are you going to restore autocorrect spelling while typing - the way it was before you imposed this new (most difficult) format on us? My computer settings are and always were on autocorrect spelling while typing. My typing in THIS FIELD is autocorrected while typing. WHY can't you restore it to the message field in the emails? It is extremely undesirable, untimely and frustrating with the current method of correcting spelling before sending - line by line.

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  17. New Aol Themes the current ones are boring

    All of the current AOL themes are boring we need fun colorful ones and definitely more that go with the current season

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  18. email: undo sent e-mail

    undue sent e-mail

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  19. Harder to tell if the email contains an attachment

    In the old version, it was clear when the email contained an attachment. Now the attachment is below the text even if the email contains back and forth text. This new version of AOL is awful.

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  20. move spam button

    Move the spam button away from all other buttons. I use a touchscreen computer and sometimes try to delete an email but since the SPAM button is so close to the delete button, I accidentally hit the spam button. Please move the spam button to be away from the others.

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