AOL Mail Norrin
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1144 results found
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Preloading unread newmail
Why the **** do you keep loading subsequent UNREAD new emails for viewing when I have not selected it to be read. Leave it as is (NEWMAIL) until it is selected to be read. I am sick of having to go back and mark 'UNREAD" to preserve the NEW status
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Calendar not functioning - cannot edit or add events
My Calendar not Functioning cannot add or edit event
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One of my contacts keeps going to spam even though I keep marking it as not spam. Need a way to prevent this!
One of my contacts keeps going to spam even though I keep marking it as not spam. Need a way to prevent this! What about a safe sender list?
394th rankedOnce you mark a message as "Not Spam", our filters will no longer place messages from that sender in your Spam folder. Is it possible you are using a 3rd party app?
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Don't Cut Off Right Side of Email
Today, March 1, 2024. aol changed the format of the inbox. It now cuts off the right side of the message. I want to change it back. How do I do that?
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The New Email Highlight Moves Down a Dozen Lines After Closing Emails.
Please fix the bug that causes the email highlight to move down a dozen lines on the New Mail page after closing read emails. This bug misleads users to see the 12th or so line of New Mails as the most current or most recently received email.
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Stop changing my browser to yahoo
Stop changing by browser to yahoo. I do not want to use yahoo as a browser.
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Previously, you could sort emails from A-Z and from Z-A. Now it only has sort sender A-Z.
Allowing it to sort emails from A-Z and Z-A would be helpful. It used to be this way. Now it's only allowing sorting sender A-Z. Since I have 5000+ emails, I like to go from the bottom since it takes so long to go through and delete ones I don't need.
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PUT A PRINT BUTTON IN DRAFT EMAILS
AOL please please please put a print button in draft emails!!!!!! Thank you :)
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Fix problem with printing an email to be kept elsewhere
It says there is a problem with the page. Also it is not putting in the subject for the .pdf file which it used to do. This is time consuming! And then the contacts is all messed up. Can't find certain people and others which it says aren't there show up when I start typing their name / address. Please fix these issues as it takes up a lot of time.
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Related Contacts Popups.
How can the Related Contacts Pop Up windows be disabled? They are very disruptive and not at all helpful. Please advise. Thank you.
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GO BACK TO THE OLD FORMAT. THIS NEW ONE STINKS BIG TIME!!!!!
GO BACK TO THE OLD FORMAT. THIS NEW ONE STINKS BIG TIME!!!!!
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Show the full email address in new mail to be able to identify spam before opening
Show the full email address in new mail to be able to identify spam before opening. Currently, we do not see enough of the email address to determine if it is legitimate or spam email. This seems like a “no brainer” but, yet, AOL has not figured it out yet. At least with the old AOL mail, we were able to adjust heading widths to our liking. That feature is gone! Why?
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Return to your "PREVIOUS FORMAT". A "frustrated customer" speaking at you AOL.
Return your wider varied selection of stationary and font.
Increase the size of the emojis to fit the page/letter you're inserting them in. Presently they are so small you can't tell what the emoji is that has been added to the letter or comment.
Your so-called "Large" font in the settings are still difficult to read.
We should be able to increase the size and boldness to what is comfortable for the user.
On December 5th, 2023 I commented on your Lack of Holiday and Seasonal themes. Returning your large selection of themes, stationary, font selection and the above items…394th ranked -
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Not Americans with Disabilities Friendly Email Anymore
Bring back what AOL had before this horrendous mess. It is not disabled Americans Act friendly. I have eye problems and this new layout is a real strain on my eyes. Cannot read email the way I used to. Also, when going down list and marking delete - 90% of the time I have to redo it or delete one at a time. The box to check it off is too small.
Also, my folders that were to the left of my email are somewhere way down at the bottom and it is extremely difficult to get to them. The…394th ranked -
WHERE ARE THE HOLIDAY WALLPAPERS FESTIVE DESIGNS
MAKE IT PRETTY WHERE ARE THE WALLPAPERS
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block all the emails that start with TEMU or HELPING HAND. you would cut my SPAM in half
Anything you can do to cut down junk mail would be appreciated. Seems like you got rid of some, only to have it come back on steroids
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Is there ANY chance of a holiday inspired background?
Christmas, New Years, Kwana, Hanukkah etc
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