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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1313 results found

  1. GO BACK TO THE OLD FORMAT. THIS NEW ONE STINKS BIG TIME!!!!!

    GO BACK TO THE OLD FORMAT. THIS NEW ONE STINKS BIG TIME!!!!!

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  2. Show the full email address in new mail to be able to identify spam before opening

    Show the full email address in new mail to be able to identify spam before opening. Currently, we do not see enough of the email address to determine if it is legitimate or spam email. This seems like a “no brainer” but, yet, AOL has not figured it out yet. At least with the old AOL mail, we were able to adjust heading widths to our liking. That feature is gone! Why?

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  3. How can I eliminate Fox "news" stories from the feed.

    How can I eliminate Fox "news" stories from the feed.

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  4. This is very stupid, every week you have to update the sign in, do better guys this never happen before

    This is very stupid, every week you have to update the sign in, do better guys this never happen before

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  5. Send//Save button

    Having the /Send button at the bottom makes it difficult, especially when there is a lot of text in the message. Please restore the Send button to the top. Also, it is dangerous to have the Save button next to the Delete button, as one could easily press Delete when intending to press Send.

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  6. 412th ranked

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  7. Times vs. Dates of Email

    Please restore the clock times that have been replaced by dates in the listings for sent/received emails. Times posting are essential for many documentation protocols and increasing the number of clicks to obtain this information waste precious time.

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  8. 412th ranked

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  9. WHERE ARE THE HOLIDAY WALLPAPERS FESTIVE DESIGNS

    MAKE IT PRETTY WHERE ARE THE WALLPAPERS

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  10. block all the emails that start with TEMU or HELPING HAND. you would cut my SPAM in half

    Anything you can do to cut down junk mail would be appreciated. Seems like you got rid of some, only to have it come back on steroids

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  11. Is there ANY chance of a holiday inspired background?

    Christmas, New Years, Kwana, Hanukkah etc

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  12. would love to see more themes like christmas

    mail themes need more to choose from. like Christmas, new years, Valentine's, Easter, and all the holidays and seasons.

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  13. Where are your Christmas settings? Good grief!

    No Christmas holiday settings? Shame on you

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  14. I need more holiday and festive backgrounds to apply to my email. Like: Christmas, 4th of July, Birthday, Memorial Day, Vlalentine's Day!!!

    I need more holiday and festive backgrounds to apply to my email. Like: Christmas, 4th of July, Birthday, Memorial Day, Vlalentine's Day!!

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  15. GO BACK THE THE CLASSIC EMAIL!!

    If it's not broken, don't try to fix it!! Get rid of the truncated lists of contacts. I have 20+ contacts beginning with S and I can only see 4. Just give us a full list with a search facility it would be much quicker and cleaner and get rid if the stupid emojis at the side of all the contacts!!!!! Stop cluttering up the space with objects that are of no useful purpose except to look pretty, which they don't!!

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  16. OLDER EMAILS...WHERE DID MINE GO TO?

    I CAN ONLY SEE 2 MONTHS AGO...WHY CAN'T I LOAD MORE LIKE WE USED TO? NOW I AM MISSING AN IMPORTANT MAIL THAT IS OLDER THEN SEPTMEBER.

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  17. Remove the DATEMYAGE Advertisement

    Scam website that lures in members then floods email with unsolicited material. I have 'disliked' it and left feedback with no results. All my advertisements are the same: DateMyAge. REMOVE IT PLEASE.

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  18. I would like to view my email in full width. Stop insulting me with your stupid graphic

    I would like to read my mail in full width. Stop insulting me with your stupid graphic!

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  19. Follow Up Attempt

    Thank you for your message quoted below. The Help.aol.com link did not appear to accommodate any access to contact you; and I do not subscribe to any Social Media sites. Please advise. Thank you..

    Thank you,

    << Hi there,
    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com. >>

    AOL team

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  20. Your replies options need to include Email !!

    YOU WROTE

    BEGINS
    I'd like to look into this and I need additional details from you to properly address your concern/issue. Please contact us at @AOLSupportHelp on Twitter, AOL Customer Care page on Facebook or at help.aol.com

    Looking forward to your reply!

    Thank you,

    AOL Mail Team
    ENDS

    I DO NOT USE ANY OFTHE ABOVE, FOR REASONS. WHAT IS WRONG WITH ACTULLTY USEING YOUR ACTUAL ACTAUL PRPODUCT?? Y'KNOW - EMAIL !!!!

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AOL Mail Norrin

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