AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1297 results found
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I would like to hold mail in Trash longer than 1 week. Can I change this?
I would like to hold mail in Trash longer than 1 week. Can I change this?
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Related Contacts Pop Up Window
How can the Related Contacts Pop Up Window be removed?
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Your so-called smart censorship is getting more and more difficult to figure out what it doesn't like. Make it give feedback so we can edit.
Your comment section is rejecting plain language now. I can't figure out why. There were no cuss words. Give feedback.
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your "help" is really stupid
your "help" is really stupid. I searched about "how to attach an email to the one I'm composing". the first item i get back is about resetting passwords. The others aren't any better.
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Separator horizontal line missing in reply email
Separator horizontal line missing in reply email
When replying to an email, there used to be a separator horizontal line between the email to which we were responding and our response. That line is missing in action.
The user must manually add a separator line by repeatedly typing dashes or equal symbols, which wastes time.
This is a FAILURE to follow usability standards.
Request:
Please return the AUTOMATIC separator horizontal line that was there before your failed attempt to make things better. Make the system like it used to be.
BTW, being Fortune 25 IT Manager and a college Business…
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Realize that thousands of your paying customers do not like your changes. As a business owner this is causing me no end of problems.Cannot c
Fix these problems PLEASE
Cannot cut and paste word documents into it like it was before. When you do it ends up with wide spaces between all of the lines and triple spacing between the paragraphs. Tech said I had to fix this manually. That is not acceptable. Also no way to insert logos and wrap text that feature is gone also.382nd ranked -
Having an issue printing an email on the new interface
Having an issue printing an email on the new interface / Printing an email.
Have an issue with the basic version. Can not edit the fonts. "Bold , Italic , Underline icons is not present. "
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Please provide the option to always view unread mail only.
Every time I open a new email, it reverts back to listing them in order read and unread. I would like them sorted by unread only and I don’t want to have to use the drop down every single time. Please provide a setting that will allow for it to always come up as unread.
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Why is this message in your Inbox?
Why is this message in your Inbox?
We think this message is spam. We still put it into your Inbox as the sender is in your contact list. You can mark this message as safe or remove the sender.Remove sender and mark as spam It's safe
I click "It's safe" and when get another message from this sender, I get the same message! What's the point of clicking "It's safe"? What's with that AOL?
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keeping oldest on top
When I set the option to "Oldest on top," I want it to stay that way. I don't want it switching back to "Newest on top." Annoying.
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Easier deletion of old emails
Suggestions:
1. Easier way to submit suggestions! (I was directed here from your Facebook site because I could not find it on AOL email)
2. On advanced search with date provide: date / search for emails older than number of days. This would be helpful for example to delete any email older than 100 days. This would help us to clean up old emails and save you on storage.
3. You might even want to put this feature on folders to automatically delete emails older than some number of days.382nd ranked -
Fix OneNote Text Pasting as Image
Text copied from Microsoft OneNote pastes as an image instead of as text
- Classic AOL did not have this bug; the same OneNote text correctly pasted as text
- In Yahoo Mail this bug started between 6/22/2020 and 6/27/2020 (I experienced it using my church account. AOL is my primary account so it is a big impact.)
- Band-aid: paste the text somewhere else (like Word) and then copy/paste it into AOL (this is what I have to do on my church account but hopefully once you fix AOL you will also fix Yahoo)
Using AOL / right click…382nd ranked -
Please in spam folder use the senders e-mail not subject line.
Is it possible to block A@(e-mail address)
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The more I use this update the more I hate it. I hate the freakiunbg search thing when I am trying to open an email. The placement of button
Change it back or lose my business. This takes more time with my business which we all know is NOT cost effective. Do what your paying customers need or lose their business.
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prefer the old screen - it was less eye hurting
prefer the old screen - it was less eye hurting
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I switched to new aol hoping it would've updated it's mail sorting feature, but it's the same. I wanna sort 'From' alphabetically, but no.
Provide an option to sort alphabetically in the 'from' column.
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Move the SEND button back up where it was (or can I move it ??)
It seems the "SEND" button for replying to or creating new mail, has been moved to the bottom of the page. Is that something I can move back up to the top of the page? Half the time the SEND button isn't even visible and I have to ***** with the page size just to send an email. Will appreciate some help - it's annoying. Thanks.
382nd ranked
- Don't see your idea?