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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1377 results found

  1. Informed Delivery again going to SPAM folder

    Received Informed Delivery in SPAM., again, Response from USPS after contacting them.
    It appears you or your email provider marked the Informed Delivery emails as SPAM. We requested from your email provider the removal of that designation.
    If you send even one USPS email to SPAM all subsequent emails will go to SPAM.
    You should start seeing emails with images in a few days.
    In the future you will need to reach out to your email provider for assistance. The program they use is for SPAM block is called MailGun. They have the capability to turn this on or off. …

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  2. you put my old mail in the spam folder

    you put my old mail in the spam folder please fix

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  3. ********* and your bogus SECURITY CONCERNS

    ********* and your bogus SECURITY CONCERNS

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  4. get rid of auto **** up

    do not instantly change what I write I may actually be ******* correct.

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  5. please go back to the system you had 3 days ago

    go back 3days the new setup is lousy

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  6. automatically delete emails after 30 days

    automatically deleter emails after 30 days

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  7. Two years or so after you screwed up everything about AOL mail, you would think you could have a way to scroll down through mail

    Purge all the changes you made two years ago and get back to being able to scroll through mailbox, basic, simple but too hard for you "brains"

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  8. Give us a choice in a drop down on how many emails we want to delete at a time in multiples of 20

    I would like to be able to choose how many emails I want to delete . I think we should have a choice starting with 20 and selecting in multiples of 20. (40, 60, 80, 100-all.). I get hundreds of emails a week and most is junk, but I still need to scroll through all to make sure I don't delete something important. Please give us a choice. It would be an easy fix on your end.

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  9. better scrubbing of BAD ads... Had clicked on one by mistake and it wanted a CALL to release the computer.

    better scrubbing of BAD ads... Had clicked on one by mistake and it wanted a CALL to release the computer.

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  10. select more than 25 emails

    Why can I only select and delete 25 emails at a time. If I search a sender then select all, it should select ALL of the email in my inbox for that sender.

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  11. I didn't ask for your thoughts on what my password should be

    If I wanted to change my password I would have done it myself!!!!

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  12. 372nd ranked

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  13. Larger selection of fonts and font sizes.

    Larger selection of fonts and sizes of fonts!!!

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  14. STOP Fuc$*&^ with something that I don't ask for

    WTF leave it alone I didn;t ask for any help. I can't print from email source now

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  15. 372nd ranked

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  16. Text is so tiny I can't read it

    Make size settings available

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  17. Why are you denying customers the 3rd party password needed to access your mail with standard software like Microsoft Outlook?

    Why are you denying customers the 3rd party password needed to access your mail with standard software like Microsoft Outlook?

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  18. Preloading unread newmail

    Why the **** do you keep loading subsequent UNREAD new emails for viewing when I have not selected it to be read. Leave it as is (NEWMAIL) until it is selected to be read. I am sick of having to go back and mark 'UNREAD" to preserve the NEW status

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  19. please stop annoying us suggesting contact every time I send an email

    please stop annoying us suggesting contact every time I send an email

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  20. One of my contacts keeps going to spam even though I keep marking it as not spam. Need a way to prevent this!

    One of my contacts keeps going to spam even though I keep marking it as not spam. Need a way to prevent this! What about a safe sender list?

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AOL Mail Norrin

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