AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1209 results found
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GO BACK THE THE CLASSIC EMAIL!!
If it's not broken, don't try to fix it!! Get rid of the truncated lists of contacts. I have 20+ contacts beginning with S and I can only see 4. Just give us a full list with a search facility it would be much quicker and cleaner and get rid if the stupid emojis at the side of all the contacts!!!!! Stop cluttering up the space with objects that are of no useful purpose except to look pretty, which they don't!!
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Bad... And getting worse!
I had high hopes for the new format, as it greatly mimics current Outlook UX and like the upgraded Features. But... after using it for a few months, its PAINFULLY clear, the new AOL Mail is just LIPSTICK ON THE SAME OLD PIG! - There still no way aggregate email or make follow up notes. And there is no way to mark an email as Urgent or Important. The Biggest Issues is the Non-Stop ADS! And now, the Ads are so Invasive, there is a nasty little popup that you get when you try to hide the ads! Of course,…
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why is email moving so slow this needs to be fix now
fix slow moving email or i will leve
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"Remind me later"
I have been saying 'no' FOR DECADES!
STOP ASKING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!480th ranked -
Follow Up Attempt
Thank you for your message quoted below. The Help.aol.com link did not appear to accommodate any access to contact you; and I do not subscribe to any Social Media sites. Please advise. Thank you..
Thank you,
<< Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com. >>AOL team
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add capability to insert (not attach) pictures inline. My god, every mail engine on the planet can do this
what? I can't inline insert a picture? Even gmail lets me do that. Please add this. I cannot believe you've gone backward in time.
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stop letting bored people change mail settings without asking individual permission. i cant get rid of the wonderful side bar
i can't see my email on my android phone now. The ones making these changes really don't care about keeping people using aol
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NEWS
TURN OFF YOUR LEFT WING PHONY NEWS
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You can improve your news feed by just telling unbiased facts and stop the left lean on all your stories. Quit censoring conservative remark
Stop leaning so hard left.
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Learn words. One of the options under spelling should be learn this word or add to my dictionary.
Some dictionaries have not caught up with current words. Emoji for example. Instead of ignore or another suggestion have an option to add to dictionary. Some proper names are not in a dictionary so we should be able to add them to our dictionary as well.
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Read Mail Not Going To Old Mail, Slow Search Bar
I can not use this new version of AOL in my office. Multiple employees are answering emails twice or more as new emails are not moving to old main. The search bar types so slow. Old emails can not be retrieved as easily. Classic AOL was far superior.
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Fix the slide bar on the right side of messages
Whenever returning from a link on the left side panel, to return to the New Mail option, the slide bar on the right side of the email list consistently scrolls down the list to items listed hours/days earlier. Please fix this fault to make the slide bar go to the top of the list where the most current item is listed. Thank you.
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I absolutely hate the new aol mail. HATE IT. So much has been taken away and more stuff has been shoved down our throats.
Give us the option to hide the side stories on the "Today on AOL" mail page. Bring back all of the fonts and let us decide how we want to type emails. Give us back the ability to pick the font size WITHOUT YOUR CHOICE OF WHAT FONT GOES WITH THE FONT SIZE. Stop shoving down our throats what you want us to see. STOP THIS FREAKING INSANITY.
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Enough with the Viagra ads already!!!!
I'm so sick of seeing photo shopped big-boobed bimbos on my AOL email feed!!!!! For Gods sake stop the insanity!!!
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you combined my aol mail with my wife's - diffeerent name- different passwords- Different sexes!! DUH!! WIFE- HUSBAND!!!
you direct MY wife's name to my account
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Setting sorting email preferences
it would be ideal if people could set the default for sorting of email to their own personal preferences.
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Search new mail only
Hello, AOL used to have a search function in the Advanced Options to search in the New Mail folder only - now it's BOTH new and old mail (New/Old Mail). This is terribly inconvenient as I wish to only search for items in my New mail inbox. Could we please separate the two?
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How do I get rid of a Top Contact
I deleted a contact months ago but they are still showing up on my top contacts list. How do I get rid of that contact??
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