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← Customer Feedback for AOL



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

How can we improve AOL Mail?

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1209 results found

  1. Stop changing my browser to yahoo

    Stop changing by browser to yahoo. I do not want to use yahoo as a browser.

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  2. Please go back to classic AOL email where I can type the address--not have to go to dialog box to find an address.

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  3. Need an AOL Functional Calendar

    AOL calendar is NOT functional - I need my AOL email to be synchronized with a calendar invite where I can invite people into a calendar event just like you can do with outlook - this is a major short fall of AOL not having a functional calendar similar to that of outlook

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  4. PUT A PRINT BUTTON IN DRAFT EMAILS

    AOL please please please put a print button in draft emails!!!!!! Thank you :)

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  5. May AOL lose record numbers of existing longtime clients this new year ,Happy 2024

    You lose in the new year, for this go nowhere forum you created for hopefully fed up clients over your email down grade.

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  6. Fix problem with printing an email to be kept elsewhere

    It says there is a problem with the page. Also it is not putting in the subject for the .pdf file which it used to do. This is time consuming! And then the contacts is all messed up. Can't find certain people and others which it says aren't there show up when I start typing their name / address. Please fix these issues as it takes up a lot of time.

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  7. HOW CAN I DELETE ALL EMAILS QUICKLY

    HOW CAN I DELETE ALL EMAILS QUICKLY

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  8. Stop changing the layout of the inbox!!!

    Stop changing the layout of the inbox!!!
    It looked fine the way it was and when you selected an item to move or delete it didn't automatically open an unread email. These constant "layout updates" are terrible and unhelpful

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  9. GO BACK TO THE OLD FORMAT. THIS NEW ONE STINKS BIG TIME!!!!!

    GO BACK TO THE OLD FORMAT. THIS NEW ONE STINKS BIG TIME!!!!!

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  10. STAYING SIGNED IN!!!

    I CLICK "STAY SIGNED IN" BUT YOU ALWAYS BOOT ME THE FVCK OUT!!!

    WHAT THE HAIL IS THE REASON FOR EVEN CLICKING THAT DAYUMM BOX IF YOU ARE JUST GOING TO BOOT ME BACK OUT, JERKS!!!!!

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  11. Return to your "PREVIOUS FORMAT". A "frustrated customer" speaking at you AOL.

    Return your wider varied selection of stationary and font.
    Increase the size of the emojis to fit the page/letter you're inserting them in. Presently they are so small you can't tell what the emoji is that has been added to the letter or comment.
    Your so-called "Large" font in the settings are still difficult to read.
    We should be able to increase the size and boldness to what is comfortable for the user.
    On December 5th, 2023 I commented on your Lack of Holiday and Seasonal themes. Returning your large selection of themes, stationary, font selection and the above items…

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  12. How is there NO stories on Hunter Biden?

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  13. Thank you for putting back the "Insert" function. Now please make the inserted images BIGGER (the current "large" is what used to be medium)

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  14. Not Americans with Disabilities Friendly Email Anymore

    Bring back what AOL had before this horrendous mess. It is not disabled Americans Act friendly. I have eye problems and this new layout is a real strain on my eyes. Cannot read email the way I used to. Also, when going down list and marking delete - 90% of the time I have to redo it or delete one at a time. The box to check it off is too small.
    Also, my folders that were to the left of my email are somewhere way down at the bottom and it is extremely difficult to get to them. The…

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  15. i miss having the holiday backgrounds for the mail page. The new ones are dull and boring.

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  16. color code messages

    Would like to assign different colors to different messages so I can quickly identify subject matter. For instance mail from personal friends and another color to business email or financial, etc.

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  17. The format for writing an e-mail is limited ! I hate it!

    Just very frustrated...limited space to see what I have written cannot see the send or draft boxes!! Cannot blame it on a current MAC 3 years old!

    I cannot be the only person wi this problem.

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  18. undo changes

    It has been several since you gave us this worthless-**** change. IT DOES NOT WORK!!!!

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  19. allow us to save our mail and saved folders on our computer harddrive or a external harddrive

    allow us to save our mail and saved folders on our computer harddrive or a external harddrive

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  20. How do I set email inbox to ask before sending mail to trash or recently deleted folder

    How do I set email inbox to ask before sending mail to trash or recently deleted folder

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