AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1321 results found
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Remove videos that must time out from articles. There is no way to exit the video, I have to just let it time out. Not a good idea.
Remove the videos
504th ranked -
Are you seeping in more changes now--please stop!!
First you change AOL from something that worked to something bad. Now, a few months into this mess, I cannot access emails without getting a malfunction notice and "click here" directive. AOL pls stop--just stop. Everything you do makes it worse. Who are you? What are you?
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Place all buttons at the bottom of the screen at the top along with move, delete and spam
Placing the send, attach and spelling buttons at the top along with the move, delete and spam is far more sensible from an ergonomic perspective.....less awkward!
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new contact does not auto suggest
new contact does not auto suggest
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504th ranked
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Stop the Faded Blue Text, hard to read! Make everything in Black Text.
Stop the Faded Blue Text, hard to read! Make everything in Black Text.
Also, stop the large initials by names.504th ranked -
folder navigation
when selecting a mail to move to a folder, pls add A to Z side bar - this will allow users to navigate to folders faster, buy clicking first in the alphabet where the folder name starts with. Useful for users that have many folders for storing emails and for latter part of the alphabets !!
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Filters
Please provide an option to Run the Filters once created. I've created rules but don't know when they will actually activate so I'm batching up the e-mails already in the In-box and taking the action I've created the filter to accomplish. I believe this feature existed in previous versions and may have been removed at some point.
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Full page AOL advert
Why of Why do you present a full page AOL advert at the beginning of each login: Try AOLmail, its free..... but we are already trying it.... we have been using it for donkeys years!!!!
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Not able to "move" email message to the "Sent" or "Draft" folders. Why?
Not able to "move" email message to the "Sent" or "Draft" folders. Why?
I need to restore an original "Sent" email from "Trash" folder to the "Sent" folder. It is not allowed=Terrible.504th ranked -
New AOL Mail inserting wrong email address
When typing the first few letters of my email address, the New AOL Mail is incorrectly completing it with an email address to another domain that I have never used on AOL, nor is it in my Contacts List. This forces me to manually type my correct AOL email address in the CC or BCC box. How does this happen and how can it be fixed?
504th ranked -
way too much clutter
I'm trying to send an email with a copy to a second person.
so the screen shows the recipient, the second recipient, and empty BCC box, then the subject line, then the font options, then a TEENY TINY space for me to write in.
Everything except the space I'm writing in needs to be collapsible.
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problem
I posted a problem when the new upgrade went live. The problem is I can not always print my emails. Information is missing in the printing. This is a big problem and you said that you were working on the problem. Wondering if you still are working on the problem because it is still a big issue.
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The window on the right that shows the sender info is totally worthless. There seems to be no way to get rid if it.
Give an option to delete the sender info window from display and printing. It has little or no value added.
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Multiple clicks to open an e-mail
I'm really tired of needing to click on an e-mail twice to open it. I click on the message, then the subject line shows by itself in a new screen, then I need to click on it a 2nd time to actually open the e-mail. EXTREMELY IRRITATING!
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AOL (Calendar Invite)
After I'm logged in to my AOL mail account from my HP Envy Laptop, I'm unable to open any calendar invites which come via email. If I attempt to down load and open via in App (i.e., Word or Notepad), it comes up as untitled file with coding only. This has happened on two occasions from two different companies and I cannot view the calendar invite. I have gone through 2 tech support sessions and looked through aol calendar settings with no success.
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Why is it so hard to add a contact? Can't just type a new e-mail in
Just allow us to type an e-mail into an existing list
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not compatible with Windows 11 mail app
AOL email (free version) not compatible with Windows 11 mail app. In the app AOL emails do not open or open with unreadable html.
This has been going on for years. HEY, AOL, CALL MICROSOFT AND FIX IT!
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Hard as heck to add names to contact list. Your IT personnel failed miserably!
Go back to old email format, don’t try to fix what isn’t broken, your IT personnel should be fired.
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No side bar on the "compose" email to scroll up and down in the email text. The links are not active. You cannot access a link in an email
There is no side bar in the compose email. Links in a text will not open. The contact list is cumbersome and inaccurate. A search for a current email is not available. You cannot email long lists without a "spam" interruption. Go back to your original version of AOL
504th ranked
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