AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1104 results found
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I want to sort emails alphabetically. Easier to find things and to delete things. I used to be able to do this.
I used to be able to delete emails that I saved in my inbox by sorting alphabetically. For instance, a notice from Fed Ex I might want to keep until after I received the package. Then it's forgotten and my inbox fills up with thousands of emails. At present I have to go down by date and it takes so much time. I could eliminate so many more emails if I could sort alphabetically like I used to. Your "improvements" are not always welcomed. Please let us sort alphabetically.
580th ranked -
Why are Financial Institutions emails being blocked
I came back from a two-week vacation, had my "out of office" reply on, and found snail mail from all my financial institutions with a similar message. All the email notifications of statements being ready for review were bounced back as undeliverable. What is going on? I only have 1 person and zero financial institutions listed as blocked and yet you are returning critical emails and causing havoc for me. I would like this corrected immediately as I could not find a solution listed anywhere.
580th ranked -
2-step login verification repeatedly fails with "Invalid barcode..." notice via Microsoft and Google authenticator apps on my iPhone.
Provide valid QR codes for 2-step login verification by Microsoft and Google authenticator apps on iPhone. Both apps repeatedly report "Invalid barcode..." so only effective recourse is to request 2-factor verification code via email to a non-AOL account... and with no permanant "trusting" of my current login device -- in this case a Windows 11 PC.
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HAVE YOU EVER HEARD THE SAYING "IF IT AINT BROKE, DONT FIX IT"???
"SEARCH" AINT WORKING WORTH A KRAPP EITHER!!!
580th ranked -
please go back to the system you had 3 days ago
go back 3days the new setup is lousy
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580th ranked
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Give back the ability to select multiple email contacts to delete.
Restore more functional version that allows users to select multiple contacts and press delete once
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Please take the stripe along the left side when we forward an email.
Lately we get a stripe down the side of an email if we forward the email. We don't like the stripe. Please take this off!! This is down the left side of the email. We do not like this.
580th ranked -
Properly handle messages addressed to AOL email addresses
I am receiving bogus, perhaps phishing, messages that are addressed to AOL email addresses that start with my first name, but are arriving in my gmail Inbox. The most recent message was addressed to AltonLA@aol.com, with a Cc to AltonZh@aol.com. They were delivered to trippap@gmail.com, my gmail address. In general, other messages are addressed to Alton??@aol.com, where ?? represents two random characters, with Cc to Alton??@aol.com (different ??). I assume that, because the original To: is an aol.com email address, the message is first processed by AOL in it's servers and then sent out to other servers,…
580th ranked -
I have enabaled large text but it is NOT WORKING still small, now what
GOT NO IDEAS SINCE I CAN HARDLY READ MY MAIL
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The "sender" field used to be in Bold text. What happened? Please tell me how to bring that back
Bold the "sender" field, the way it used to be.
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Allow a "back" button for mistakes
Many times, I have accidentally deleted an entire or a portion of a sentence while typing. Then, I would have to remember what it was I typed and retype it again. It would be nice to have an UNDO, REVERSE, or BACK button to bring back the portion of the sentence or sentences that were accidentally deleted by my clumsy fingers.
Please add an UNDO, REVERSE, or BACK button. This would be so helpful!
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Permettez au gens que quand il veulent supprimer leur compte il puisse le faire
Permettez au gens que quand il veulent supprimer leur compte il puisse le faire
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Sidebar
Sidebar is ridiculous
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Give us a choice in a drop down on how many emails we want to delete at a time in multiples of 20
I would like to be able to choose how many emails I want to delete . I think we should have a choice starting with 20 and selecting in multiples of 20. (40, 60, 80, 100-all.). I get hundreds of emails a week and most is junk, but I still need to scroll through all to make sure I don't delete something important. Please give us a choice. It would be an easy fix on your end.
580th ranked -
Some new ideas about Kontakte
Die Sortierung der Kontakte nach den Vornamen ist völlig ungebräuchlich. Es gibt kein Verzeichnis, das nach Vornamen sortiert ist. Man kann es umstellen auf Sortierung nach Familiennamen, aber es springt immer wieder bei Neustart zurück.
Auch die bunten Zeichen oder Wappen bei jedem Kontakt sind eine dumme Spielerei.
Es ist auch unsinnig, wenn ein Teil der Kontakte nicht angezeigt werden und extra aufgerufen werden müssen.
Weiter Mängel werde ich später mitteilen.580th ranked -
Stop the icons for Contacts, Calendar, Settings etc continually reverting to a horizontal display that obscures part of the mailbox.
I keep changing them to a vertical display and they keep changing back.
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Please widen the email reading/writing window
The right side-panel, wherein I find my contacts, etc. (instead of the old setup on the left side), takes up too much screen for reading email properly. I am a paying customer and you tell me if I get the FREE VERSION I can have a wider email screen.?...Really, truly? I pay, why would you offer this to a free version person and not the paying version person? Illogical. Unless that panel holds ads and you want me to be harrassed by ads. Hmmm. Maybe this should be fixed, thought through and fixed. It is obvious from comments that people…
580th ranked -
Keep Bold for Unread emails
NEW AOL VERSION: Please Keep email headings BOLD until they are READ please. The dots / no dot is taking us backwards in terms of ease of use visually.
580th ranked -
Make the away from the office message easier to find and turn on. Took me forever to dig down to find it.
Make the away from the office message easier to find and turn on. Took me forever to dig down to find it. had to google it. Not at all intuitive where it is buried
580th ranked
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