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AOL Mail Norrin


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1144 results found

  1. Stop the spying censorship in the messaging for stories.

    Stop the spying censorship in the messaging for stories.

    554th ranked

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  2. Eliminate monogram-style initials before email addresses

    The circles with stylized initials before each email in lists and when sending emails is useless, takes up space, and makes it impossible to highlight and copy or delete email addresses from an email.

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  3. access email saved on my pc without aol desktop gold

    An AOL user should be able to access their email saved on their pc without needing the AOL Desktop Gold software.

    394th ranked

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  4. wHERE IT SAYS "MARK AS NOT SPAM" JUST EXACTLY HOW DO I DO THIS,,NO OPTIONS..

    wHERE IT SAYS "MARK AS NOT SPAM" JUST EXACTLY HOW DO I DO THIS,,NO OPTIONS.

    554th ranked

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  5. My personal computer doesn't require multifunction authenification.

    Allow my personal computer the status of a recognized device at login.

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  6. Stop running just one add on email.

    Please stop running Harris campaign adds in email. There must be something else.

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  7. I want to log in when I travel with my username and password-ONLY!! No secondary verification. I do NOT carry a phone.

    I do not need or want the extra security. It makes my email accounts
    useless when I travel. Could you have account types where security
    liability is waived?? I just need to let people know I have survived my
    trip and find if I am critically needed.

    554th ranked

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  8. how to report AOL phishing

    How about a way to let you know when people are threatening AOL users from an apparent AOL address? You don't care about people phishing from an AOL address?

    554th ranked

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  9. duck duck go

    Why isn't my duck duck go brower being used when I go on my aol account?

    554th ranked

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  10. PLEASE End Ads with RAW MEAT/MEAT Of Any Kind -- MANY of Us R Vegan!!!!

    MORE ads/ideas of Flowers, Shrubbery, SAFE WATER TOOLS, SAFE AIR TOOLS, SAVE THE ENVIRONMENT, PLEASE.
    INABLITY TO RID THE PAGE OF MILLIONS OF ADS!!!!!

    554th ranked

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  11. How dare you stop filtering incoming mail and offer to now do it for a fee. I have other providers that are FREE and do a better job free!

    I am probably one of a very few people still paying for service. As a provider you are responsible for a certain amount of oversight and I dont think you should try to further monetize. What am I paying for after all
    Free services all do this. What is my incentive to keep paying and getting service.

    554th ranked

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  12. I want to sort emails alphabetically. Easier to find things and to delete things. I used to be able to do this.

    I used to be able to delete emails that I saved in my inbox by sorting alphabetically. For instance, a notice from Fed Ex I might want to keep until after I received the package. Then it's forgotten and my inbox fills up with thousands of emails. At present I have to go down by date and it takes so much time. I could eliminate so many more emails if I could sort alphabetically like I used to. Your "improvements" are not always welcomed. Please let us sort alphabetically.

    554th ranked

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  13. Why are Financial Institutions emails being blocked

    I came back from a two-week vacation, had my "out of office" reply on, and found snail mail from all my financial institutions with a similar message. All the email notifications of statements being ready for review were bounced back as undeliverable. What is going on? I only have 1 person and zero financial institutions listed as blocked and yet you are returning critical emails and causing havoc for me. I would like this corrected immediately as I could not find a solution listed anywhere.

    554th ranked

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  14. 2-step login verification repeatedly fails with "Invalid barcode..." notice via Microsoft and Google authenticator apps on my iPhone.

    Provide valid QR codes for 2-step login verification by Microsoft and Google authenticator apps on iPhone. Both apps repeatedly report "Invalid barcode..." so only effective recourse is to request 2-factor verification code via email to a non-AOL account... and with no permanant "trusting" of my current login device -- in this case a Windows 11 PC.

    554th ranked

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  15. please go back to the system you had 3 days ago

    go back 3days the new setup is lousy

    554th ranked

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    1 comment  ·  Admin →
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  16. 554th ranked

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  17. automatically delete emails after 30 days

    automatically deleter emails after 30 days

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  18. Give back the ability to select multiple email contacts to delete.

    Restore more functional version that allows users to select multiple contacts and press delete once

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  19. Please take the stripe along the left side when we forward an email.

    Lately we get a stripe down the side of an email if we forward the email. We don't like the stripe. Please take this off!! This is down the left side of the email. We do not like this.

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  20. Properly handle messages addressed to AOL email addresses

    I am receiving bogus, perhaps phishing, messages that are addressed to AOL email addresses that start with my first name, but are arriving in my gmail Inbox. The most recent message was addressed to AltonLA@aol.com, with a Cc to AltonZh@aol.com. They were delivered to trippap@gmail.com, my gmail address. In general, other messages are addressed to Alton??@aol.com, where ?? represents two random characters, with Cc to Alton??@aol.com (different ??). I assume that, because the original To: is an aol.com email address, the message is first processed by AOL in it's servers and then sent out to other servers,…

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