1449 results found

1. One should be able to make paragraphs drafting a reply using the return key.

   One should be able to make paragraphs drafting a reply using the return key.

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2. definitely need spell check back ASAP!!!!

   definitely need spell check back ASAP!!!!

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3. preview

   i like to see the whole email in preview mode but the right of the screen has always taken over with ads why cant the ads be at the bottom so the width of screen is for only email
   thanks

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4. Label

   Why is my aol account labelled as, "Dating Time Club"?? How do I get rid of that?

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5. How do I get rid of the Starred folder? I don't want it, I don't need it, I don't use it.

   Get rid of the Starred folder. I don't want it, I don't need it, I don't use it.

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6. Bring back the counters for all the boxes not just the in box!

   Bring back the counters for all the boxes not just the in box!
   Ann

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7. Preview Screen

   PREVIEW SCREEN - We should be able to change the background color when viewing/previewing a photo. 18% gray, as it currently is, doesn't work. We should be able to add more contrast by choosing a black background.

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8. How can we prevent 2-factor authentication? (You know, the "feature" that locks you out of your account permanently)

   Make it easy for the user to opt-out of 2-factor authentication. I have heard that there is a way to opt-out, but I have never seen a way.

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9. Why The Faint Font...

   Could you tell me the reason for the extremely faint font now? Is it to make everything on AOL noticeably unreadable? I don't like it! Please return to the way it was before.

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10. Having multiple issues with my email

    I'm having multiple issues with my email. Up until a few days ago as I would view my new mail I would simply have to click the BLUE Button next to each email that I was not interested in reading and it would sent directly to Old Mail and removed from the New Mail page. It helped move my emails quicker. Now when I click on the Blue Button next to the email it turns to a grey color but remains on that page unless I refresh the page. My second issue, I get multiple emails from certain sites every day. Sometime 10-12. I would type the name I was looking for up in the AOL search box usually the button below it that says mail light up to a blue color which then allows me to click on the mail button and then brings up every email from that particular named group. The mail button no loner highlights to blue and I cannot click on it. I have to instead hit the "Enter key" on the computer to get those emails up together. Lastly I have folders for certain emails. Emails that I would want to move to a particular folder I could grab it and pull it into the particular folder. When I did a notification would pop up on my screen stating the email was moved to that folder. I can still pull it into the folder but the notification is coming up. If I accidentally put it in a different folder I wouldn't know because I'm not getting the notification alerting to where it was sent. This all started about 3-4 days ago. I've called tech support twice and they have not been able to rectify the issue. They gave me a case number (33973837) and said to send in this issue box and that another advanced department would be able to help me resolve these issues .... Thank You .... Joe Laino .... email address .... joelaino@aol.com .... I can also be reached at 917-299-0393

    I'm having multiple issues with my email. Up until a few days ago as I would view my new mail I would simply have to click the BLUE Button next to each email that I was not interested in reading and it would sent directly to Old Mail and removed from the New Mail page. It helped move my emails quicker. Now when I click on the Blue Button next to the email it turns to a grey color but remains on that page unless I refresh the page. My second issue, I get multiple emails from certain sites every… more

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11. get rid of that 24/7 help at upper right

    every time i hover mouse over it it appears and it's very intrusive.  put elsewhere/make smaller/ or something. i'm sick of looking at the pop-up option every time my mouse is up near that part of the screen. thx

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12. why does aol block documents from scanner to my e-mail, How to resolve

    why does aol block documents from scanner to my e-mail, How to resolve

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13. I am not amused.

    No longer Support for Mac OS 10.12.6
    Language : German
    Will change, Bad bye, ;-/

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14. Microsoft blocking my email!

    Stop blocking my email! NOW!

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15. Get rid of "Is It Really You"
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16. Do not like the default font

    Dneo not like the default font

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17. Page freezes when typing

    When typing an email, the page constantly freezes. I have to refresh the page consistently.
    
    Please resolve this issue, it's frustrating!

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18. people who aren't contqacts keep coming up as possible contact address fill-ins where I write emails. Stop. I don't want that!

    Stop allowing irrelevant, outdated, unwanted email addresses to keep coming up as possible fill-ins as I write emails. It only increases chances of mis-sent emails.

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19. PLEASE, PLEASE, PLEASE give me an option to turn off your SPAM filter.

    PLEASE, PLEASE, PLEASE give me an option to turn off your SPAM filter.

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20. Kindly remove the faint vertical lines on the left hand side whenever there are replies on an email.

    Kindly remove the faint vertical lines on the left hand side whenever there are replies on an email. Its very frustrating. I've already asked your team who responded the below.

    Hi Ash,

    Thank you for your reply.

    As we mentioned previously, we investigated the issue and the system is working as designed.

    Your frustration is certainly understandable. Please know that we want to improve AOL so it serves your needs and is the best product it can be.

    Your comments and requests are greatly appreciated and we would like to thank you for taking the time to share your ideas.

    Please remember that we welcome our users' feedback, so if you have any suggestion you can add it to our feedback forum. Our product teams review the posts and look for ideas to include in future releases.

    Thank you for your understanding.

    Best regards,

    Dianne
    AOL Customer Care

    Kindly remove the faint vertical lines on the left hand side whenever there are replies on an email. Its very frustrating. I've already asked your team who responded the below.

    Hi Ash,

    Thank you for your reply.

    As we mentioned previously, we investigated the issue and the system is working as designed.

    Your frustration is certainly understandable. Please know that we want to improve AOL so it serves your needs and is the best product it can be.

    Your comments and requests are greatly appreciated and we would like to thank you for taking the time to share your ideas.

    … more

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