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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1450 results found

  1. fix draft editing

    Having lots of problems with AOL Mail, ie having typing interrupted when editing a draft, loosing a draft in the editing file and finding in among saved Draft in a version that can't be edited.

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  2. issue an unsend button

    Google mail has an unsend button. Years ago I asked why AOL doesn't and still no unsend button tody. Today I needed to unsend a mistakenly sent email and couldn't. Still no unsend button. Please issue an unsend button. I'm still a paying customer when all the world gets free email service and why? I don't know, just used to the pay services of AOL after using it for 30 years. Please put in an unsend button. TY

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  3. 980th ranked

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  4. reduce the hurdles to reaching one's email account.

    It now takes me five clicks to reach my email, whereas it used to take only 2-3 clicks. Why????

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  5. Contacts deleted.

    I want AOL. to make available removal of old contact messages without having to do it manually!

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  6. AOL BLOWS GOATS !

    NOTHING WORKS ON THIS ******* SITE!! MORE BS FROM AOL TO GET YOU TO UPGRADE !

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  7. Feedback Not Found!???

    WTH? Tried to post about the verification code problems and I get "FEEDBACK NOT FOUND"! Fix the code probem so I don't need to hit "RESEND" and fix the feedback page so all comments are posted

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  8. E-mail sign in verification code multiple attempts

    I see other people are complaining about the verification code and I understand why. I choose "send code via text" and I ALWAYS need to say "RESEND" because it doesn't come through. When I do that, it comes right away the 2nd time. But when I say "send to my e-mail" it comes right away the first time. FIX IT!

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  9. Stop putting mail from USPS in Spam along with the other 100 I get every day!

    Stop putting mail from USPS in Spam along with the other 200 i receive every day. Pathetic.

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  10. I am unable to use my Windows emoji on the "body" of my AOL emails.It will work on the "Subject" line. It also works on gmail. Help pls

    I am unable to use my Windows emoji on the "body" of my AOL emails. It will work on the "Subject" line. It also works on gmail. Help please!

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  11. this is from Rewrite

    this is test from Rewrite

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  12. I need back the sound: You got mail when i go to my Inbox.

    I have read evrything but I still can not ge back the original sound: You got mail.

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  13. all my new mails are going into the recently deleted folder. why?

    all my new mail is going directly m the recently deleted folder and ot new mail. New mail folder is empty? Why

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    Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!


  14. 980th ranked

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  15. daily ad orientation

    The ads at the top of the e-mail page are bad enough, but what is with the ads now showing at the bottom of the e-mail list each day? There's no way to delete them.

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  16. 980th ranked

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  17. Scam Warning

    I see no other way to post a scam attempt within my AOL email. I receive an email with no way to delete it from a source claiming to be Yahoo. I clicked to inspect and it locked up my computer. I'm just want to know how to get rid of in my inbox. Here is the copied link:

    https://api.taboola.com/2.0/json/yahoo-aol-mail/recommendations.notify-click?app.type=web&app.apikey=c57aa2e88324c6a2dc057c7928da59b8e16b5356&response.id=__52bf1d532dafc18896f53dce754357cd__876dd1276adc5d18e49263e97b57c084&response.session=v2_b5cccbbea563e69e69e5505f65c5fd9f_a394bdf6-f1e3-4f11-9316-c82d92eb4762-tucte96dd3e_1780593346_1780593346_CIi3jgYQ2JdfGPDyxKWnnKyekAEgASgDMOEBOJGkDkDuwQ9I5NHZA1D4A1gAYJoFaMSG5uz7h7C6bHABgAEAiAEAkAEA&item.id=%7E%7EV1%7E%7E-8637262262030068049%7E%7E48RY1AUJmCQNKTRSUnX0OA9nmnGYUX-TX-ugZdn1d1Ae79Ni-eBnd8iQ4KmvvX-QJ_U_WPEdwTm13-AZb0Ha4svFQjlA6OHOIm4dDSDb_5YAPeQ5f0CPoKIu_LVDEey1f6z4GfGKJ7ygidlyAwHvHTwBwbVzqx5qDQAj-sfT0DnLy8i3bpIGR3cgIagNzTD0jc2E_GpF6Kz45Les1agPSC3wqbQQG0xjcUnU_oNYVQ-dDFzdP46VlAwoLauglzTJ&item.type=text&sig=52ef06792c1b8f448951a9e6b64e475aac5f5967edbe&redir=https%3A%2F%2Fjuliettdate.com%2Fland%2Fsp%2Fc06b208a%3Futm_source%3Dtaboola%26utm_medium%3Dua%26tbclid%3DGiDEqUhCMcFSmO9KvpWW2gVDjWIPtX6ESBS94WEB52-YviDBh2ko99PogfLNlvpHMNiXXw%26campaign%3DTB_Juliettdate_USA-TOP1_All_Native_Reg_NewU_UST01_WL-Repurchase_jms_29May%26campaign_id%3D49495162%26platform%3DDesktop%26site%3Dyahoo-aol-mail%26siteid%3D1559512%26ad%3Dhttps%253A%252F%252Fcdn.taboola.com%252Flibtrc%252Fstatic%252Fthumbnails%252F7fa7419b756a8a0b83fac859aaecf0ae.jpg%26subid%3DGiDEqUhCMcFSmO9KvpWW2gVDjWIPtX6ESBS94WEB52-YviDBh2ko99PogfLNlvpHMNiXXw%26partner%3Dtaboola_miaromance%26title%3DMeet%2BSomeone%2BWho%2BCares%2Bonline%26campaign_item_id%3D4281074903%26creative_name%3DNF_48495_05_Grey_AllMirrors_Multi_Taboola_1280x720_Static%26tblci%3DGiDEqUhCMcFSmO9KvpWW2gVDjWIPtX6ESBS94WEB52-YviDBh2ko99PogfLNlvpHMNiXXw%23tblciGiDEqUhCMcFSmO9KvpWW2gVDjWIPtX6ESBS94WEB52-YviDBh2ko99PogfLNlvpHMNiXXw&st=f&ui=a394bdf6-f1e3-4f11-9316-c82d92eb4762-tucte96dd3e&cpb=GM_V29MGIJz__________wEqGXVzLnRhYm9vbGFzeW5kaWNhdGlvbi5jb20yCHRyYzEwMzI0OICyz5MJQJGkDkjuwQ9Q5NHZA1j4A2MI3v__________ARDe__________8BGCJkYwjInAEQ8OYBGENkYwjXFhC67wEYI2RjCIGqARDB2AEYRWRjCNIDEOAGGAhkYwjvAxCJBxgJZGMIn7gBEOfrARhKZGMIoaUBEKTRARgLZGMItP__________ARC0__________8BGExkYwjR__________8BENH__________wEYL2RjCPIkENbxARgUZGMIlhQQoBwYGGRjCKiFARDtqAEYOmRjCPQUEJ4dGB9kag0xNzgwNTkzMzQ3MDczeAGAAQKIAZG09QGQARyYAbqQiZ3pM9sBCjh5LTlRdXVrRmxHMnVMZDEybzdILkpmUElfZXRhYV80N3BnMlNSeEtCZ2taYTZuUTMzNGtRLS0tQRAB3AE

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  18. stationery

    THANK YOU and HOORAY for restoring the STATIONERY option for the COMPOSE email function. I am OVERJOYED to have it back as I use it constantly. I am a Communications Coordinator for my church and also my country club golf league. I am lost without STATIONERY as it is the crowning glory and inspiration for all my emails, flyers, invitations, notifications, meeting minutes, announcements , etc. .... you get the idea. I've been an AOL client for 36 years, and I LOVE this product. The ability to use STATIONERY makes all the difference in communication. A picture is definitely worth…

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  19. 980th ranked

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  20. Remove the top line for Messages, Photo and Documents

    This display prevents me from seeing that i in fact have email. when i open the AOL today it shows "no new email" when in fact when i opne the aol email there are unopened emails waiting. i don't like this feature and can't find any way to remove or close it.

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