AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1472 results found
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some of my own incoming emails are getting blocked - these are from my website orders donotreply@shift4shop.com
I made sure they are not hiding in my spam folder.
996th ranked -
Fake In-box Listings
Recently, AOL Mail has been insertring fake entries to In-box listings. This is grossly interruptive as it is misleading. False listings is indicative of dishonesty, deceit and fraud. This fake listing process should be halted and never again used or allowed in the AOL Mail protocols that have been trusted by millions for years. With the multitudes of means to impose distracting advertising to users, the exploitation of the user's In Boxes is a new low to which AOL has recently stooped. Please stop this process of inserting fake in-coming items into user;s email in-boxes. The dignity and esteem of…
996th ranked -
Receipts and packages. This is a security & privacy invasion!
Provide a way to prevent AOL from tracking receipts and packages. There is no way to turn these features off. The package toggle does not work. AOL should not be intrusive into anyones emails. This is not only a security issue, it is also an invasion of privacy and should be the users choice.
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In Settings > Security and Privacy add "Safe Senders List" to keep emails from going into SPAM
Having 'Block all senders except contacts' doesn't include emails from new doctors, lawyers, or businesses. A SAFE SENDERS LIST enables adding people who are not in our contacts.
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60 second delay every time I want more in fo in email
the first click in email is fast, but the second click takes a full 60 seconds. The long response time is frustrating
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page setting for emails
Do not like new page settting! How do I read my incoming emails?
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RTL not working on RTL languages when composing!
RTL Hebrew Text Formatting Issue – Exclamation Mark Appears on the Wrong Side
Hello AOL Mail Support,
I would like to report a formatting issue when writing emails in Hebrew (RTL language).
When I type a Hebrew word followed by an exclamation mark, the exclamation mark appears on the wrong side of the word. Instead of being positioned according to the right-to-left direction of Hebrew text at the left of the word, it is displayed incorrectly on the right of the.
For example:
Wrong:\
שלום!Correct:\
שלום! 1
If you take the incorrect word and paste it into…996th ranked -
When sending email to a group, AOL has created some sort of situation where recipients can not reply all to the group.
When sending email to a group, AOL has created some sort of situation where recipients can not reply all to the group. It doesn't matter if the recipient is aol or gmail, nobody can reply all. The only one who can is myself as the originator. anyone else discover this?
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When continuing correspondence through email, why are the messages not coming thru in order of submission?
I have to scroll through all responses and replies to find the most recent communication so I can respond. The messages are not in any chronological or time order. They need to come through with the most recent appearing at the top! It is extremely frustrating!
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Darstellung der emails
Die Darstellung der Inhalte der emails ist zu schmal, meist wird ein Teil der Nachricht abgeschnitten. Im Gegenzug ist die Spalte mit Kontakte-Kalender-Notizblock...unnötig breit/für mich überflüssig. Wie kann ich die Spalte "Inhalt der Nachricht" breiter darstellen?
Hinweis: dieses Feedback habe ich bereits vor Wochen gegeben, leider keine Antwort erhalten. Bitte um Antwort.996th rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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Delete all
I have loved the delete all emails from this sender, but now it’s only giving me the option to unsubscribe, which I don’t want to do. Please return to previous availability to delete all
996th ranked -
allowed for select/deselect messages randomly by clicking cntrl and check box of last group of messages to keep. But now are
Former AOL mail allowed for select/deselect messages randomly by clicking cntrl and check box of last group of messages to keep. But now are unable to deselect by holding down cntrl and click last group of check box messages to not keep. I am experiencing this issue while using the new AOL webmail.
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Have multiple contact names with no information saved, due to lack of e-mail. How to delete these names that were added?
Have multiple contact names with no information saved, due to lack of e-mail. How to delete these names that were added?
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une partie de mes adresses mail a disparu
une partie de mes adresses mail a disparu et quand je reçois un mail avec ce changement obsolete je n'arrive plus a lire l'ensemble pourquoi avoir changer en moins bien ?
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Myself and my Wife have Hired a Law Team that will be Suing AOL/Verizon for 4 Million Dollars due to all our Mail and Valuable Family Pictur
We've attempted to have the Pictures and Emails returned but every Customer Service person we contact are total Idiots.... After Working high Finance in NY for many many years we've come to the belief that suing Verizon and AOL may get them on track to getting the Mail and Pictures of fox1955 account back ASAP.. We've brought the case to the Supreme Court and they have approved it since we had no idea we were going to loose personal information and then having no way to get it back... Maybe the High amount of the law action will open they're…
996th ranked -
You could improve AOL Mail by not making unnecessary changes (they are not improvements) and listening and responding to feedback.
You could improve AOL Mail by not making unnecessary changes (they are not improvements) and listening and responding to feedback.
996th ranked -
I miss being able to assign my OWN sound to email notiffication when I sign in. I had Superchicken, and it always made me smile.
Add the choice of either uploading or merely assigning a random MP3MP4/Wav sound to you've got mail. Whoopi is cheerful, but My Super Chicken invariable mad me smile, and set my mood.
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My cell phone will not accept AOL email since your new update happened. So I deleted it.
Do not like new update. Deleted AOL app from phone.
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year of email does not show up no matter what browser or if use aols native one. show 9/2 and no year after it does not show 9/2/2026
my screen date format changed last night and can not fix it tried to follow steps on internet and aol help page. The info to change it was on other paged that did not belong to aol but when i looked at aol also and none of the way were availble in new format the email changed to does not matter if i use firefox of aol email. the web page that pulls the information from the internet remains the same no matter which program i use it is saved per email and the date format does not show the…
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Larger drop down menu to view files for filing your messages in new folder from the header. Appears when aol updated you SHRUNK IT.
Larger drop down menu to view files for filing your messages in applicable folder from the header of the aol window. Appears when aol updated you SHRUNK IT and you now have to scroll small area to find applicable file to store message.
996th ranked
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