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AOL Mail Norrin


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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1141 results found

  1. No red ink to type in and no basic blue; plus, emoticons are too small.

    Please add basic red and medium blue ink. Emojis are too small to use.

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  2. Implement sub-addressing

    Would like to be able to have some kind of sub-addressing separator
    https://en.wikipedia.org/wiki/Email_address#Sub-addressing

    This would be helpful for filtering spam and identifying how the spam got to my inbox. Really filtering in general.
    For example, using + as a separator:
    If your screen name was "ExampleScreenName", your regular email address might be ExampleScreenName@aol.com
    If you need to provide your email address somewhere you can instead use ExampleScreenName+someonlinestore@aol.com
    Now you can filter by the send to address. If you start receiving spam from a certain subaddress, you have a better idea of who might have been compromised or gave away your…

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  3. better backgrounds

    how about more and better backgrounds

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  4. Make the ToDo notes printable on demand

    Make the ToDo notes printable on demand.

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    1 comment  ·  Admin →
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  5. Email Fonts

    Why were the font selections taken away with this new, not so good, email.

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  6. I hate my AOL after you have changed it, hate the calendar, it has taken me months to figure things out, it is always breaking down,

    When I try to put a letter into a folder, the names keep rolling and you can't put it in the correct subject....why is it rolling all of the sudden?

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  7. Why can I not revert back to old mail?

    Why can I not revert back to old mail?

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  8. your new aol still stinks. WHen I select from the inbox, any number of emails to delete, it always also deletes or otherwise looses the next

    are you ever going to fix this ****** aol "new" email, or do I dump aol and go to google mail??? hurry up its been screwed up since you dropped this tyrd on us...............

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  9. 908th ranked

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  10. email displayed in popup renders mail useless (MacBook)

    On opening a new email, I regularly get presented with the message in a borderless popup window. I cannot reply to the message. I have to go out of email and back in.

    This happens on my MacBook Pro running MacOs 11.7.10.

    Fortunately it doesn't happen on my iPad.

    Utterly useless!

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  11. Difficulty Finding Attachment

    When a sender has an attachment to their message IT MUST be accessible within the senders message. I had an initial message with several replies going back and forth and on the latest reply, the sender had 2 attachments but I could not find them. I finally scrolled down to the bottom of the page and found them below my initial message. THIS IS EXTREMELY CONFUSING AND UNACCEPTABLE.

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  12. Let us manipulate the text by color, word features, emoji, pics, italicize, highlight, et.

    I see lots of suggestions (demands?) because this is soooo disappointing, but I keep looking to see if you have improved anything. I don't see that you are improving! I want to manipulate the text, choose a color for the text, be able to highlight, italicize, add emoji, add pics, It's the moden age!!!!!!! This is sooooo antiquated. Do something !

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  13. The Previous AOL worked very well for me. Go back or I will go to GOOG.

    I have been on AOL for many, many years. The new system does not work for me. I would like to go back to the old system.
    Without reverting to the previous system, will be forced to move to another email system.

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  14. this new email is terrible. I have to re-read everything to find out what the last message was from whoever is getting back to me. Not good

    Whoever invented this new aol email just made a change for the sake of change. Not a good thing at all. When I get a response from someone, I have to re-read everything to find out what the last message that was sent when I am emailing with someone back and forth. It seems a lot of people are having issues, so why not take the advice and redo this. The old email was better, but if someone wants to change, then do it right. You are like the politicians who will not listen to the people.

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  15. 908th ranked

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  16. Do NOT remove the email stationary

    I noticed the email stationary is gone from the AOL app, it is also gone from Yahoo Mail as well. I am asking that you leave it alone on AOL Mail. It is a feature I use often and I am already very unhappy with the new webmail. If you take this away from me I will make the switch to Outlook.

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  17. shaking page

    Why does the page shatter when I first open mail? very annoying

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  18. stop trying to make me buy a wider aol. never going to happen. remove the ad. I will inform verizon, it is them that I pay, not aol.

    stop trying to make me buy a wider aol. never going to happen. remove the ad. I will inform verizon, it is them that I pay, not aol

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  19. adjustable field for incoming email address

    I would like to have the ability to resize the incoming message fields. There are times when I want to see more of the email address and less of the subject

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  20. Dear AOL

    You must have unlimited server space since you make it difficult for users to delete their mail in batches. I sort by sender in my INBOX, i filter by Bed Bath and Beyond, check the all box, to find out its pulling my saved mail as well. WHY. I just want to delete what is in my inbox by sender only. I used to be able to delete by pages but now everything is in one page.1700 emails that i will have to click individually because the is no way to filter and delete in bulk WITHOUT pulling from other…

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