AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1331 results found
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HACKED... when we add email to our phone it's duplicated by a gmail; I lost all of my contacts deleting that account that was meant for Aol
I had a gmail account that was exactly the same as my AOL. That account was hacked but still exist, so when I was forced to download my AOL account on the phone gmail made it exactly the same as my AOL account which I already had a gmail with the same name, so when I tried to find the account, gmail sent me the old account and I lost all of my contact sunk into the new gmail they created. I already had a gmail with that name; now I want to know how to get those contacts back…
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Mail Filters
AOL can improve Mail by making the rules governing email Filters easy to find and easy to understand. Specifically, it would be very helpful if AOL Mail users knew how many criteria are allowed in each "FROM/contains" section. Without guidance, the user is forced to choose between creating a New Filter for each criterion (for example, in the "FROM/contains" section) and using multiple criteria separated by commas or another delimiter.
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when im calling AOL the recording is not catching the first 3 letters of my email
when I'm calling AOL the recording is not catching the first 3 letters of my email add.
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FIX IT!!
EVERY DAY UNTIL YOU FIX IT. CHANGE THE SPAM BLOCKER TO UNLIMITED!!!!! CHANGE IT!!! FIX IT!!!! DO YOUR JOB!!!!!!!!!
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There is no way to sort by sender, or anything else for that matter. I could do that with the prior version, but now I cannot find it!
Update to be able to sort by sender, sort by date, move email into appropriate folders, and so forth. Right now, users cannot do anything in the latest version of AOL Mail, so that is not an improvement. Very antiquated!!
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I'm stuck in New Mail and it's Painfully Slow
New mail is extremely slow and basic mail is not slow. Shouldn't new mail be as good, if not better, than basic? I need to use new mail when forwarding emails that contain links, as basic mail does not allow the links to stay active. I'm now stuck in new mail. I tried to go to Settings, then More, but the option for basic mail no longer shows up. I need to get back to basic. I have tried Chrome and Firefox and still nothing.
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FIX IT
CHANGE BLOCKED EMAILS TO UNLIMITED. EVERY DAY UNTIL YOU FIX IT!!! SUCH A SIMPLE REQUEST, YET AOL IS REFUSING TO DO IT TO HELP THEIR USERS.
FIX IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Bei AOL muss sich was ändern.
Ich schreibe Deutsch, ich brauche mehr als 8 Versuche mich anzumelden, jede Veränderung ist mühselig, gilt das gleiche, wie beim Anmelden, selbst das Feedback geben ist wie ein Kaugummi, der viel ist. Ich bin angemeldet und muss mich für das Feedback noch mal anmelden?
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Better screening of advertisers!
On AOL emails, I just clicked on Laurel Jacobs Ad 'Waldwick Seniors Turn to..." by mistake (at the top of my list of unread emails) and got a security virus scanning Alert that it prevented my computer from getting a virus! You sell tools to maintain the health of computers - right? Why would I ever depend on one of your products when you are the ones creating risks?
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addresses with @hotmail.com get bounced back, please fix
allisonsaunders@hotmail.com:
550: 5.7.515 Access denied, sending domain VERIZON.NET doesn't meet the required authentication level. The sender's domain in the 5322.From address doesn't meet the authentication requirements defined for the sender. To learn how to fix this see: https://go.microsoft.com/fwlink/p/?linkid=2319303 Spf= Pass , Dkim= Fail , DMARC= Pass [SA1PR11MB6736.namprd11.prod.outlook.com 2026-04-07T14:22:26.894Z 08DE90A041977170] [SA9PR13CA0002.namprd13.prod.outlook.com 2026-04-07T14:22:26.894Z 08DE93791D2961D5] [SA2PEPF00001507.namprd04.prod.outlook.com 2026-04-07T14:22:26.900Z 08DE8F3910566B09]948th rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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Over 100 spam emails received in 2 days. Pathetic. Obviously intentional.
Over 100 spam emails received in 2 days. Pathetic. Obviously intentional.
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Bring back the OG AOL, starting with chat lobbies and games. voila.
pretty straight forward in title to bring back the spark.
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Stop Spam
Don't send me anymore ***** Emails
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SECURITY OF MY AOL E-MAIL CONCERNS ME?
Hi, good afternoon!
The lawyers I previously saved and contacted are no longer appearing in my AOL account.
Then, I received an email from the attorney ; however, when I opened it, no message was displayed. I’m unsure what occurred and would appreciate your guidance. Thank you.948th rankedHi there! We are sorry for any inconvenience you have experienced. To better understand and address this matter, kindly direct message us on X at @AOLSupportHelp or on Facebook via our AOL Customer Care page. Alternatively, if you do not utilize social media, please visit help.aol.com. Thank you.
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948th ranked
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ch finde das unmöglich, dass ich mich nicht mehr normal einloggen kann. Immer muss ich einen Code per Whatts App anfordern und eingeben. Das
Ich finde das unmöglich, dass ich mich nicht mehr normal einloggen kann. Immer muss ich einen Code per Whatts App anfordern und eingeben. Das ist lästig und kostet mich nur Zeit.
Wie geht es anders.
Schreiben Sie mir bitte auf Deutsch auf drhagen@aol.com948th ranked -
AOL Help
I have invested in online protection to the tune of 14.00 a month. Sense then, I am seeing changes that I hate, it takes forever and a day to get verifications from mostly used merchants, or I don't get them at all. What is going on guys???
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Follow up when you say you will
Waiting over a month for support to contact me
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Expéditeur bloqué mais je continue à recevoir ces mails de demande de rançon
J'ai déjà reçu une 10 de mails du même expéditeur qui me réclame une rançon, je l'ai bloqué mais je continue à les recevoir, pourquoi aucun signalement n'est fait, vous devez bien avoir des liens avec google pour faire un signalement, le mail qui me harcèle est ;
johngreen67947@gmail.com948th ranked -
all other web sites work great on my laptop except yours. Screen keeps freezing!
Help me find a way to stop the screen from constantly freezing. All other web sites work fine on my computer, except yours, makes even answering an email almost impossible. Settings?
948th ranked
- Don't see your idea?