AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
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It's not automatically populated when composing emails
-tried to but my browser in incognito, clear browsing history and resign in same issue970th ranked -
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Please let me know, over the past three days, more than half the profiles sent to me daily are "Profile not Available" This is new on My Laptop and compares to Match not allowing profiles to open when I am using my Apple cell phone. The laptop profiles, not available, is new.
It makes me suspicious of the Match Agenda to keep me on the site and lessen my options, I am ready to cancel my subscription if not correct in 2 days.
970th ranked -
When deleting emails, the screen that asks "are you sure you want to delete...?" should be made an OPTION! Slows down deleting
When deleting emails, the screen that asks," Are you sure you want to delete...?" should be an OPTION! It makes deleting take so much longer. Any accidentally deleted email can easily be recovered by clicking on the "recently deleted email" link at the bottom. Please, please fix this!!
970th ranked -
More brighter background picture choices
The background pictures are dull (except summer). Need brighter new additional choices
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GET RID OF WHAT'S APP ON MY EMAIL AS A SECOND WAY TO SIGN IN I DO NO T USE THAT AND IT IS FROM A HACKER. DON'T HELP THEM YOU IDIOTS.
DO N OT USE WHAT'S APP AS A WAY TO VERIFY MY ACCOUNT I D NOT USE IT AND DELTED IT. NOW IT SAYS SOMON ELSE IS USING IT TO LOG ON THANKS A LOT ********.
970th ranked -
I never set up what'ss app to be a way to get into aol how dare y ou allow that hacker to do that. chnge it
never let a hacker set up altrenatives like what's app to retrieve my accouint, wjhat's app and an email i never use and did not list. how dare y ou be so cavalier.
970th ranked -
Night Landscape Theme
This theme was once part of Yahoo Mail, and is no longer there...why? Why did Yahoo get rid of themes for basic mail? Themes alone is enough for me to leave Yahoo Mail for good...thanks AoL...thanks for giving people what they want, unlike Yahoo, who's become too cheap to provide the basics.
970th ranked -
Please add a new yellow theme to webmail to match the new yellow mobile app
please add a new yellow color theme to webmail to match the yellow mobile app.
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Pointless
You verify my AOL with a code you send to my Gmail of which you have no control. I have had the same AOL address for over 25 years.
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970th ranked
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WHEN I GO TO MY USUAL SITE FOR https://tvlistings.zap2it.com/?aid=gapzap I GET NEWS NATION WHICH I NEVER WANT PUT MY ZAP TV LISTINGS BACK
WHEN I GO TO MY USUAL SITE FOR https://tvlistings.zap2it.com/?aid=gapzap I GET NEWS NATION WHICH I NEVER WANT PUT MY ZAP TV LISTINGS BACK
1345th ranked -
Classic with Dark Mode Complaint - Please Fix It So Your System Works!
Your system experiment has been a failure. It is terrible. Here is why:
No dark mode unless we change our system which screws up Power Point, Word and Excel. They have separate options where needed. You system is pathetic.
You put the attachments on the bottom when we write mail which is great, but we need to go to the bottom of the incoming e-mail to see what was attached.
About 80% of the time you cannot download a attachment. I need to send my AOL mail to a Outlook account to see the dam AOL attachments.
Every time we…
970th ranked -
why does the AOL mail tab use 1.5gb of memory? Its crazy, outlook uses less than 350mb
reduce the memory grab, why does the AOL mail tab use 1.5gb of memory? Its crazy, outlook uses less than 350mb
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Another Change!!!!
OH GOD, people are still complaining about the last time (last year?) you made changes and now you've done it again! The main color is yellow? Then on my phone, at the bottom, there was a 'settings' icon that I could tap and be able to switch between e-mail addresses. Now it's gone, but fortunately, I discovered if I tap on my initial at the top of the e-mail page, the settings icon appears, and I can switch my addresses from there.
QUIT THE CHANGES! It's bad enough that you don't announce changes. Just go back to the original e-mail,…970th ranked -
GROUP BY CONVERSATION Toggle On or Off is NOT WORKING!
This feature / setting option is not working! I do not want you to group my email threads. STOP doing it.
970th ranked -
I am requesting a new feature: grant "view/read only" access.
I am requesting a new feature: grant a "view/read only" access of my AOL inbox to a famiiy member ---- who has an AOL web mail address on my plan ---- to assist me going thu my many emails.
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Regarding case # 2486050: the issue was not resolved via tech support. I was told that this was an issue for the software developers
Regarding case # 2486050, the issue was not resolved via tech support and I was told that it was a case for the software developers. I was left with only one option: to make this post on feedback which does nothing to resolve my issue.
970th ranked -
when I try to copy and paste within th email the font changes every time. It becomes smaller than the default font style and it changes th
when I try to copy and paste and cut and paste within the email the font changes every time. It becomes smaller than the default font style and it changes the size. It happens when I am trying to write an email on web mail using Safari.
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970th ranked
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Create a filter for for spoofed email: AOL knows those emails are spoofs so DON'T deliver them..
AOL headers clearly reveal when a spammer spoofs a recipient's email address. STOP DELIVERING SPOOFS!
It's embarrassing that a client has to reveal such common sense discrepancies to you -- especially at $30 / month.
970th ranked
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