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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1424 results found

  1. FIX IT! FIX IT!! FIX IT!!!

    CHANGE TO UNLIMITED BLOCKED MAIL. EVERY DAY UNTIL YOU FIX THIS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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  2. EVERYDAY HATE NEW MAIL

    BRING BACK BASIC

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  3. JUST FIX IT, PLEASE

    EVERY DAY I POST. EVERY DAY YOU READ THAT POST. WHAT A WASTE OF TIME FOR THE BOTH OF US. JUST FIX IT. UNLIMITED EMAIL BLOCKING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    UNLIMITED
    UNLIMITED
    UNLIMITED
    UNLIMITED
    UNLIMITED

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  4. Block or Filter News Feed

    Please allow users to block or filter news feed which offers unwanted sites

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  5. spam filter

    Spam filter often deletes mails of companies (and even that specific person) i was already in contact with.
    Obvious spam doesn't get filtered properly.
    Just let me completely disable it, its useless and even harmfull.

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  6. FIX IT!!!!!!!!!!!!

    F$%^ MY P*(&^%
    KISS MY P%^$#&

    THIS IS THE **** I'M SUBJECTED TO. CHANGE BLOCKED MAIL TO UNLIMITED

    EVERY DAY UNTIL YOU FIX IT!!!!!!!!!!!!!!!

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  7. Re introduce a telephone / chat line

    Re introduce a telephone / chat line

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  8. 968th ranked

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  9. Microsoft blocking my email!

    Stop blocking my email! NOW!

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  10. screen shots next

    I will start posting screen shots of all the **** I am subjected to because you refuse to change blocked email to unlimited. CHANGE IT!!!!!!!!!!!!!!!!!!!

    EVERY DAY UNTIL YOU FIX IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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  11. WHY did you delete my old emails? I put certain ones in Saved folder because they were special & I didn't want to lose them.

    My account has never been dormant, not once in all the years I've been a customer. Yet today I needed an old email I'd put in the Saved folder only to find it and several others with the same contact had disappeared! These were very special, very sentimental emails and now that contact is deceased and apparently so are my conversations with him. WHY would you do that to an active account? And why wasn't I warned if you had some time restrictions or something so I could have saved them to an exterior hard drive??

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    Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!


  12. Stop wasting time.

    CHANGE TO UNLIMITED BLOCKED ADDRESSES!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    EVERY DAY UNTIL YOU FIX IT!!!!!!!!!!!!!!!!!!!!!!!!!!!

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  13. Email improvement

    I am now getting ads (Wayfair,etc) right in the middle of my regular emails. They look like emails except they don't have the little box to the left to delete them or report them as spam. Why is AOL doing this and how can I NOT have these ads included in my inbox?? Please stop this practice.

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  14. JUST FIX IT

    EVERY DAY UNTIL YOU FIX IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    CHANGE THE BLOCKED EMAIL TO UNLIMITED!!!!!!!!!!!!!!!!!!!!!!!
    CHANGE THE BLOCKED EMAIL TO UNLIMITED!!!!!!!!!!!!!!!!!!!!!!!
    CHANGE THE BLOCKED EMAIL TO UNLIMITED!!!!!!!!!!!!!!!!!!!!!!!
    CHANGE THE BLOCKED EMAIL TO UNLIMITED!!!!!!!!!!!!!!!!!!!!!!!
    CHANGE THE BLOCKED EMAIL TO UNLIMITED!!!!!!!!!!!!!!!!!!!!!!!
    CHANGE THE BLOCKED EMAIL TO UNLIMITED!!!!!!!!!!!!!!!!!!!!!!!
    CHANGE THE BLOCKED EMAIL TO UNLIMITED!!!!!!!!!!!!!!!!!!!!!!!

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  15. 968th ranked

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  16. GLAD TO SEE AOL RETURNING

    WELL ALL THE PHOTOS FROM THE PAST THAT ACCUMULATED, NO WAY TO DELETE THEM. THERE IS A DELETE OPTION @BUT THEY CONTINUE TO POP UP, CALLED N TALKED WITH JOHN IN SUPPORT, HE WAS VERY HELPFUL BUT SAID THERE DOESN'T SEEM TO BE A WAY @ PRESENT TO DELETE THEM. THANK YOU AND GLAD TO SEE AOL BACK IN THE GAME. LARRYBENNETT

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  17. AOL removed emails i was saving without being told to do so. Perhaps for political content in violation of my First Amendment.

    AOL removed emails I was saving perhaps for political content in violation of my 1st Amendment Rights I have not been censored since winding up in FB jail. I will not have my account, that I've had for 40 years since I paid for it, violated in such a way. The emails were from Prometheus. Is AOL the next class action suit to be filed? How many others have had their accounts violated in such a manner? I will be posting this on X.

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  18. WHERE is the Standard email setting????

    Where is the standard email settings? I do not like when deleting multiple emails that it may check 100 than check 180 or more. I LIKE the standard setting for that.

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  19. AOL Mail is difficult to access with MS Edge and blocks multiple attempts.

    Eliminate the hurdles imposed to sign on to AOL Mail in MS Edge.

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    Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!


  20. missing attachments in email messages

    Email attachments over a period of time disappear in email message, and in messages with multiple recipients, or just show file name but does not show the actual attachment.

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