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AOL Mail Norrin


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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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1141 results found

  1. I've copied someone else's previous comment, because AOL says it can't add my vote. Please place attachments on the top again. On emails tha

    Please place attachments on the top again. On emails that get multiple replies you have to scroll all the way down to find the attachments instead of being on the top showing the most recent sent like before the updated look. really annoying This is a copy of someone else's idea. It expresses my sentiments exactly!

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  2. The New Update on AOL is not functional !

    I WANT MY OLD AOL BACK. We do not like the new update--it's inefficient, takes twice as long to do something simple, Now my feed is filled with ads that require a click to close. Bring back the former.

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  3. Restore to Sent Box

    I accidentally deleted an item from the sent folder and then found I could only restore it to either a dedicated folder or put it in the inbox (where it doesn't belong). I created a special folder, but it would have been nice to just be able to send it back from where it came from (the sent folder). The AOL Support team on X (formerly known as Twitter) says that it's working as intended.

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  4. I want to see the send-to email address NOT his cute alias

    Used to be when I received email in my inbox I could not see the sender's email address--only his cute alias.

    You have FIXED that--now I can see the sender's email address.

    BUT--when I compose email and I enter the recipient's email address then THAT email address disappears and is replaced by the cute alias associated with that email address.

    I want to SEE the email address that I am sending to.
    If I am sending to ten email addresses then I want to SEE those ten email addresses--NOT ten cute aliases.

    That way I am certain that I have…

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  5. sort by "newest on top" displays only a small subset of all emails in inbox

    Only for my account, when emails are sorted by newest on top (the default), only a small subset of the emails are displayed.

    The subset of emails is not just the latest ones but are spread out across multiple years.

    If I reverse the sort to oldest on top, then all the emails show up.

    This issue could be similar to issue ranked #325: What happened to all of the mail in my inbox?

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  6. delete email in inbox

    how do I delete all in box email?

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  7. give option to dispense with "Unread" folder

    Under my Inbox folder on the left-side menu in email, there is another folder called Unread.
    Please give users an OPTION to completely DELETE that folder. It's of no use to me and probably many others.

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  8. STOP loading unread new mail. STOP IT!! I will load them for viewing when I want to view them.

    STOP loading unread new mail . I will select them when I am ready to read them. Sick of having to go back and mark it UINREAD!
    Horribly irritating.

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  9. Offline capture of mail prior to deleting

    Dump mail to a file before permanently deleting from the email system. Provide some better-than-text format that would free up AOL disk space and allow personal data to be preserved.

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  10. Folder goes bold when new content arrives

    I would like a folder to change to bold when there is new content in it. I thought this use to work, but now it definitely does not - is there some setting I can change?

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  11. on the Notifications page, add capability to identify which send emails will notify of arrivals.

    On the Notifications page, add capability to identify which send emails will notify of arrivals.
    When one or more sender emails are listed, only emails from those senders will trigger notifications.

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  12. Select Emails to Mark as Read/Unread

    When I select emails to mark them as Read or Unread, the selected emails after the desired action doesn't get deselected.

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  13. CCing myself

    I want to be able to automatically cc myself on a document and not have to do it every time I send out the document.

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  14. AOL shield pro is missing the send button

    AOL Shield pro is missing the send button

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  15. Sorting Mail

    There needs to be a way to have the mail displayed automatically from OLD TO NEW, when signing in/reading emails on AOL. Also, there needs to be a way to sort by SUBJECT in the folders. This option disappeared with the so-called "upgrade" of the new AOL email.

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  16. Please go back to the format when we list the email address of the addressee that it stays in their email address and not to their full name

    When the last change happened to AOL Mail it changed how the "names" are listed for who we send email to. Instead of listing their email address (much, much more preferable) it changes it to the proper name. Please, please go back to the old format. Seeing the persons email address is so much more important than their proper name.

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  17. i want 24 hour clock for all time indications within AOL to match everthing/everybody else.

    I want time on posted emails in 24 hour clock, not AM/PM to match everything else on my machine.

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  18. 908th ranked

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  19. Make trash icon more visible, because if it's there somewhere, I sure don't see it!

    I would like to be able to be able to clear the trash bin after spending lots of time permanently deleting old emails. How does one go about this? Why do I not see a trash icon so I can easily do this?

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  20. Photos received are not the same as they are sent by friends

    Instead of being side by side they are on top of each other, I don't want to pay for fixing this issue.

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