AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1450 results found
-
Missing Information on Printed E-mail
Some people use AOL for business purposes or may want documentation of files sent with an e-mail sent or received. I just printed an e-mail I sent yesterday for business which had several files attached to the e-mail. When I printed the e-mail the files that were attached where not listed in the printed e-mail. So how does a business person or a consumer that needs to document files sent created a printed record of what the e-mail sent or received had for files attached? This weas not a problem before this latest system change. Get this FIXED NOW!!!!!
980th ranked -
Cannot Add New Contact or Edit Contact in System
There is a tricky way to solve the problem today, but I cannot understand why any programmer would not make it easy to add a contact to a user contact files system. When you go to the contact icon on the right of the page there is no way to "add a new contact" or :Edit a Contact" You can import or export a CSV file, Or retire or print all. That is it!!! Who was the programmer that did this. Makes the AOL system totally not useable!!! Again you just release junk and then let customers figure out the…
980th ranked -
I would like to stay with the New AOL Mail. Instead of the old email. Much better for this 75 old Senior.
I would like to stay with the New AOL Mail. Instead of the old email. Much better for this 75 year old Senior. Thank you Anna.
980th ranked -
I have repeatedly set up a filter to delete spam with foul sexual language, but it keeps coming back over and over and over again.
Please fix your broken system so that filter and delete, or filter and move to another folder actually works.
980th ranked -
Why can't we block senders of **** from our spam? Why are we forced to see violent **** comments in AOL?
I was told we can't block more than 1000. Why? Why are we forced to read **** in our spam? It's disgusting and violent.
980th ranked -
Take out the automatic double space every time you hit a hard return when composing an e-mail that was just added.
Take out the automatic double space every time you hit a hard return when composing an e-mail that was just added. It is tremendously destructive in trying to compose professional e-mails. And it is completely unnecessary. We can add double space any time we need it. We do NOT need some techy forcing it on us just because THEY think it is a good idea -- but makes us look stupid. Stop making AOL increasingly harder to use as a professional business e-mail client.
980th ranked -
E-mail contact search problem!!! - AOL does not listen to customers
When you search for a e-mail address in the top bar via the online e-mail system to put that e-mail in a folder the last e-mail system change that you did causes the contacts complete information to come up on the right side of the window. And then you cannot see what e-mails folders the contacts e-mails are in - they are only partially there unless I reduce the font size. They may be in more than one folder - An e-mail from an attorney or accountant would be a normal reason for this. This is a royal pain **********!!!…
980th ranked -
not receiving my email
Be prepared for it to happen over and over
980th ranked -
Please provide a way to disable the "do you want to send the message without any subject" prompt!
Please provide a way to disable the "do you want to send the message without any subject" prompt! I send dozens of emails a day without subjects, and It's incredibly annoying and time-wasting to get this prompt EVERY SINGLE TIME!
980th ranked -
rétablir le blocage manuel des adresses spam
auparavant, on pouvait sélectionner tous les spams et par l'option "Plus" bloquer les adresses correspondantes... On ne peut plus le faire maintenant: l'option n'existe plus... Pourquoi ?
980th ranked -
aol blows !!
get your sites to work properly !!
980th ranked -
E-MAIL des USA .....NO IN FRANCE !!!!!! more, more, more ...!!!!!!!
E-MAIL des USA...... NO IN FRANCE !!!!!! more, more, more ...!!!!!!!
980th ranked -
Can't the old themes still be available?
Why did you take away my theme? I loved it! It was an Asian vibe with cherry blossoms or something similar. I was right in the middle of an email when you updated and WHAM it was gone! WTF? There aren't many themes available-- can't we still have the old ones as well as the new ones?
But thank you for bringing stationery back! It's one reason to stay with AOL.
980th ranked -
ACCOUNT DELETION
1) Place ACCOUNT DELETION in a place where one could find it without losing it!!!!!
2) When one finally deletes an account - IT SHOULD SAY ---> DELETION SUCCESSFUL!!!!
AND BY NO MEAN ERROR ---WHY???? Basic login ---> we are NOT TRYING TO LOGIN!!!!!So I hope you improve AOL and remove all these ilogical nonsense!!!!
Thank you!
980th ranked -
ACCOUNT DELETION
1) Place ACCOUNT DELETION in a place where one could find it without losing it!!!!!
2) When one finally deletes an account - IT SHOULD SAY ---> DELETION SUCCESSFUL!!!!
AND BY NO MEAN ERROR ---WHY???? Basic login ---> we are NOT TRYING TO LOGIN!!!!!So I hope you improve AOL and remove all these ilogical nonsense!!!!
Thank you!
980th ranked -
no option to view images
I have images disabled by default. There used to be a button to view images if I wanted to. The button was removed and now there's a message that says "External images are now safer and shown by default." and tells me to change my settings. I'm not turning images on by default. Give me back the button to view images.
980th ranked -
aol does not take my pdf attachments any more. none. why and how can that be fixed??
aol does not take my pdf attachments any more. none. why and how can that be fixed??
980th ranked -
Beta Testing Snafu
In the middle of a business day, my entire interface changed (fonts, spacing, my signature, boldness/lightness of texts, etc.). Things were indented in old emails that weren't before. I freaked out and called AOL. After an hour and a half on the phone, Michael, my tech rep, said that this happened because I was randomly selected for Beta Testing! Are you kidding me? What right does AOL have to change everything in my email interface in the middle of a business day. I had to spend half an hour reformatting my signature because all the spacing and fonts were screwed…
980th ranked -
Display the next message
It used to display the next message when I deleted as I read, but it stopped doing that, even though all the setting are still correct. I changed them and put them back but it still doesn't work. How can I fix this problem? Deleting cookie & browsing data had no effect either.
980th ranked -
how do I turn up the brightness level, having trouble with eye sight
I can't read these things with the lower brightness level today. please fix this.
980th ranked
- Don't see your idea?