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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1227 results found

  1. PLEASE, PLEASE, PLEASE give me an option to turn off your SPAM filter.

    PLEASE, PLEASE, PLEASE give me an option to turn off your SPAM filter.

    496th ranked

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  2. Block Sender

    Put Back the Block Sender button, why did you remove the most sensible change, It was simple quick and needed few actions . Now lost how do I Block nuisance spam mail!!!!!!¬

    49th ranked

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  3. When deleting emails, the screen that asks "are you sure you want to delete...?" should be made an OPTION! Slows down deleting

    When deleting emails, the screen that asks," Are you sure you want to delete...?" should be an OPTION! It makes deleting take so much longer. Any accidentally deleted email can easily be recovered by clicking on the "recently deleted email" link at the bottom. Please, please fix this!!

    937th ranked

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  4. no good type size and spacing options

    As far as I can tell, there are only two type and spacing options...1: VERY small type..smaller (and thinner) font than I have ever used in email. OR 2: Giant type with huge spacing between lines...allowing very little information on a page....which is not an option at all...just a big, fat magnification of #1. Most email programs I have used have multiple type and spacing view and compose options.

    25th ranked

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  5. PLEASE End Ads with RAW MEAT/MEAT Of Any Kind -- MANY of Us R Vegan!!!!

    MORE ads/ideas of Flowers, Shrubbery, SAFE WATER TOOLS, SAFE AIR TOOLS, SAVE THE ENVIRONMENT, PLEASE.
    INABLITY TO RID THE PAGE OF MILLIONS OF ADS!!!!!

    343rd ranked

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  6. disable group by conversation

    The GROUP BY CONVERSATION on my mail was disabled, and YET AOL KEEP grouping my threads, which is extremely annoying and I am losing documents from previous emails. Also, please DON'T ask me to go to twitter or any OTHER social media to get HELP, as the WHOLE point is to get HELP HERE!!! THAT is ridiculous and not helping anyone.

    653rd ranked

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  7. You make it so **** hard to find the settings place to change my AOL password!

    Add password change to the settings. Who gives a **** about the graphic theme?

    653rd ranked

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  8. More brighter background picture choices

    The background pictures are dull (except summer). Need brighter new additional choices

    937th ranked

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  9. The Agenda and ToDo list are good additions, and I use them a lot. It would be helpful if I could print the ToDo list as a stand-alone.

    Asking for an "Improvement" and then responding with a request for the idea is rather redundant.

    937th ranked

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  10. Remove that top-line ad in email inbox list.

    The top-line/moving ad causes me to routinely delete the wrong emails in my inbox - driving me crazy. I've no doubt missed important emails. What an awful place to force an ad. Do you really mean to irritate us every time we try to read mail?

    29th ranked

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  11. I never set up what'ss app to be a way to get into aol how dare y ou allow that hacker to do that. chnge it

    never let a hacker set up altrenatives like what's app to retrieve my accouint, wjhat's app and an email i never use and did not list. how dare y ou be so cavalier.

    937th ranked

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  12. Night Landscape Theme

    This theme was once part of Yahoo Mail, and is no longer there...why? Why did Yahoo get rid of themes for basic mail? Themes alone is enough for me to leave Yahoo Mail for good...thanks AoL...thanks for giving people what they want, unlike Yahoo, who's become too cheap to provide the basics.

    937th ranked

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  13. Please add a new yellow theme to webmail to match the new yellow mobile app

    please add a new yellow color theme to webmail to match the yellow mobile app.

    937th ranked

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  14. 937th ranked

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  15. why does the AOL mail tab use 1.5gb of memory? Its crazy, outlook uses less than 350mb

    reduce the memory grab, why does the AOL mail tab use 1.5gb of memory? Its crazy, outlook uses less than 350mb

    937th ranked

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  16. Connecting to Server

    Why is AOL so horrible when it comes to its inabilty to connect to the server. Every day, it happens multiple time over multiple devices. Internet is strong and Gmail connects in 2 seconds. AOL continues to be stuck in the 80s

    255th ranked

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  17. Regarding case # 2486050: the issue was not resolved via tech support. I was told that this was an issue for the software developers

    Regarding case # 2486050, the issue was not resolved via tech support and I was told that it was a case for the software developers. I was left with only one option: to make this post on feedback which does nothing to resolve my issue.

    937th ranked

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  18. when I try to copy and paste within th email the font changes every time. It becomes smaller than the default font style and it changes th

    when I try to copy and paste and cut and paste within the email the font changes every time. It becomes smaller than the default font style and it changes the size. It happens when I am trying to write an email on web mail using Safari.

    937th ranked

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  19. by getting comments section at the end of articles to download

    The comments section at the end of an article will not download.

    937th ranked

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  20. Informed Delivery again going to SPAM folder

    Received Informed Delivery in SPAM., again, Response from USPS after contacting them.
    It appears you or your email provider marked the Informed Delivery emails as SPAM. We requested from your email provider the removal of that designation.
    If you send even one USPS email to SPAM all subsequent emails will go to SPAM.
    You should start seeing emails with images in a few days.
    In the future you will need to reach out to your email provider for assistance. The program they use is for SPAM block is called MailGun. They have the capability to turn this on or off. …

    406th ranked

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AOL Mail Norrin

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