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AOL Mail Norrin


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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

978 results found

  1. Get rid of the pop-up ads

    Get rid of ads when you open mail. I've dislikes the same ones over and over, and they keep coming back. Ive tried to opt out, but it only got rid of 15 of 48 locations.

    41st ranked

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  2. 14th ranked

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  3. political ads

    Please remove the political ads. Doesn't matter if I agree with your personal views or now --- I pay for my AOL account and I do not appreciate seeing these kinds of ads on my feed! Please don't make your customers move --- it will not be worth the effort.

    61st ranked

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  4. no good type size and spacing options

    As far as I can tell, there are only two type and spacing options...1: VERY small type..smaller (and thinner) font than I have ever used in email. OR 2: Giant type with huge spacing between lines...allowing very little information on a page....which is not an option at all...just a big, fat magnification of #1. Most email programs I have used have multiple type and spacing view and compose options.

    47th ranked

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  5. Add More Holiday Themes!

    Give users more choices of holiday themes. The previous version of AOL Mail allowed users to choose from several themes related to Christmas, Halloween, Thanksgiving, etc. These are now gone. Why?

    61st ranked

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  6. Please put SEND at the top of the mail window !!

    Please put SEND at the top of the mail window !! Also some space at the bottom of the mail window please !!! I really want to have more control of the way my mailbox works.

    46th ranked

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  7. How do I get rid of your propaganda

    How do I get rid of your left wing anti-Trump propaganda?

    21st ranked

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    1 comment  ·  Admin →
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  8. STOP WITH THE ADS!!!!!!

    WHY ARE THERE ADS ON THE RIGHT SIDE TAKING UP 1/3RD OF THE AOL MAIL PAGE?!?!? WE CLICK THE LIL ARROW TO MAKE THEM GO AWAY ONLY FOR THEM TO COME RIGHT BACK!!! STOP WITH THE **** ADS!!!

    57th ranked

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  9. go back to the older version.

    Go back to the older version.

    24th ranked

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  10. GIVE PEOPLE THE OPPORTUNITY TO CHOOSE BETWEEN OLD AND NEW VERSION!!! I LIKE OLD VERSION BETTER!!!

    GIVE PEOPLE THE OPPORTUNITY TO CHOOSE BETWEEN OLD AND NEW VERSION!!! I LIKE OLD VERSION BETTER!!!

    26th ranked

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  11. Please go back to classic email. I hate the new format!!!!

    I hate the new format. It is very difficult to read. Please bring back the classic format.

    24th ranked

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  12. would love to have a choice to go back to old format.

    would love to have a choice to go back to old format.

    30th ranked

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  13. Go back to old version

    New version is to busy... Original version so much better easier to navigate...

    29th ranked

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  14. Remove that top-line ad in email inbox list.

    The top-line/moving ad causes me to routinely delete the wrong emails in my inbox - driving me crazy. I've no doubt missed important emails. What an awful place to force an ad. Do you really mean to irritate us every time we try to read mail?

    61st ranked

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  15. 31st ranked

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  16. Please expand the block senders list to more than 1000. I have so many spam emails that I want to block.

    Please expand the block senders list to more than 1000. I have so many spam emails that I want to block.

    93rd ranked

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  17. You can improve AOL MAIL by going back to the former format.

    When I went to check my E_MAILS early Wed. 5/24/23 the new format came on. I opened my inbox and when I tried to either open or delete messages a box appeared to leave site a page came on with a decryptfailed page or ads came on. I tried all day Wed. and till noon on Thurs. I then called tech support and tried to fix the problem for 1 and a half hours. After not being able to rectify the problem it was suggested to me to send my feedback. Hopefully you can fix the problem or go back…

    34th ranked

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  18. Give us a whitelist

    I'm tired of pulling the same friendly senders out of the Spam folder, and your system doesn't learn when I keep marking them "Not spam." Time to join the 21st century.

    356th ranked

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  19. Go back to the original - this sucks!

    Go back to the original - this sucks!

    35th ranked

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  20. Hey AOL, did you get the message yet?

    Still awful. PLEASE just go back to what we all want or give us the option to use the old version. The new layout here doesn't take getting used to, it's just bad and wasn't necessary. @AOL, do better by going back to what already worked.

    35th ranked

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