AOL Mail Norrin
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
599 results found
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Insert pic button
I still don't see a way to Insert pics into the body of the email. This is very important to me and the large group I communicate with. Attachments do me No Good!
41st ranked -
go back to the older version.
Go back to the older version.
29th ranked -
Please put SEND at the top of the mail window !!
Please put SEND at the top of the mail window !! Also some space at the bottom of the mail window please !!! I really want to have more control of the way my mailbox works.
67th ranked -
GO BACK TO OLD FORMAT - The 'Reply' tab is at the bottom of the email being read, thus more key strokes.
Return to Old format as it is much more user friendly.
30th ranked -
would love to have a choice to go back to old format.
would love to have a choice to go back to old format.
32nd ranked -
Please go back to classic email. I hate the new format!!!!
I hate the new format. It is very difficult to read. Please bring back the classic format.
31st ranked -
no good type size and spacing options
As far as I can tell, there are only two type and spacing options...1: VERY small type..smaller (and thinner) font than I have ever used in email. OR 2: Giant type with huge spacing between lines...allowing very little information on a page....which is not an option at all...just a big, fat magnification of #1. Most email programs I have used have multiple type and spacing view and compose options.
67th ranked -
Go back to old version
New version is to busy... Original version so much better easier to navigate...
32nd ranked -
GIVE PEOPLE THE OPPORTUNITY TO CHOOSE BETWEEN OLD AND NEW VERSION!!! I LIKE OLD VERSION BETTER!!!
GIVE PEOPLE THE OPPORTUNITY TO CHOOSE BETWEEN OLD AND NEW VERSION!!! I LIKE OLD VERSION BETTER!!!
32nd ranked -
Get rid of the pop-up ads
Get rid of ads when you open mail. I've dislikes the same ones over and over, and they keep coming back. Ive tried to opt out, but it only got rid of 15 of 48 locations.
65th ranked -
More steps to do the same thing is NOT an improvement.
Having things on the bottom and the top is NOT convenient. Having to search instead of scrolling to find the folder to put your emails in is NOT faster or user friendly. Having the send button on the bottom stinks. I liked everything across the top, easy to see and use. This format is atrocious.
36th ranked -
Font size, color and type settings please!
We used to be able to SET or font size, color and type in settings. Right now I can only set size and type BUT it keeps defaulting to TINY when I set it in settings to MEDIUM. Please address this as I cannot read that TINY size well.
18th ranked -
You can improve AOL MAIL by going back to the former format.
When I went to check my E_MAILS early Wed. 5/24/23 the new format came on. I opened my inbox and when I tried to either open or delete messages a box appeared to leave site a page came on with a decryptfailed page or ads came on. I tried all day Wed. and till noon on Thurs. I then called tech support and tried to fix the problem for 1 and a half hours. After not being able to rectify the problem it was suggested to me to send my feedback. Hopefully you can fix the problem or go back…
37th ranked -
Go back to the original - this sucks!
Go back to the original - this sucks!
40th ranked -
Hey AOL, did you get the message yet?
Still awful. PLEASE just go back to what we all want or give us the option to use the old version. The new layout here doesn't take getting used to, it's just bad and wasn't necessary. @AOL, do better by going back to what already worked.
38th ranked -
44th ranked
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Wise saying
If it ain't broke, don't fix it. Words to live by...
44th ranked -
41st ranked
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Go back to what works
Replying to an email puts your reply at the bottom instead of on top like its the next in the string. Email list should not have the long gaps between each email. To many problems to list. Original layout worked why would you not improve what you have? Take a lesson from the porsche 911. New version blows.
44th ranked -
It's absolutely critical that you allow re-allow wildcards to block spam mail and increase the number of blocks to 10,000 or more!
Been a subscriber since 1995! It's absolutely critical that you allow re-allow wildcards to block spam mail and increase the number of blocked senders to 10,000, or more!
112th ranked
- Don't see your idea?