AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1358 results found
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email preview no longer working
Email Preview Pane No Longer Loads the next email after delete
When in preview mode: Emails listed on the left and email body and text on the right. After reading the email and press delete, the next unread email will no longer load without having to manually click on it. Was this a new, recent change? This seems to have started a few weeks ago from 8/01/2024. Please fix this, as it's very annoying to have to click every time to get the next email to load.
970th ranked -
Go back to old format or give us a choice
Simple choice button works best.
970th ranked -
Why did you change our email format? I hate it! Too small to read easily; too much blank space wasted on the sides of the opened email.
Why did you change our email format? I hate it! Too small to read easily; too much blank space wasted on the sides of the opened email.
651st ranked -
I HATE the new version and I will not stay without sorting options for mail. I am also missing 500 emails
YOU MUST be able to sort mail by sender and by date
68th ranked -
Make the letters larger...they are very hard t read for an older person who has eye sight problems.
Make the letters larger, they are very hard for an older person to read if the person has any eyesight problems.
19th ranked -
WHERE ARE THE HOLIDAY THEMES?
What happened to all the holiday themes??? Please bring them back. It at least made my day a little more festive.
152nd ranked -
i do not like your updated news items with that anoying video stuff that you make me watch to get to the next thing. Pleas get rid now.
I do not like your updated news items with that annoying video stuff that you make me watch to get to the next thing. Pleas get rid of that now.
244th ranked -
The identify the pictures is not working right. It tells me I made too many attempts the first time I did it. I had the right answers.
It rid the of the identify the pictures. It is not working. The first time today that I tried to sign on, it told me I had made too many attempts and to try again tomorrow. Nonsense. I had only tried once, and my answers were right. It happened again right now. I already have a password and you text me. Enough is enough!
970th ranked -
970th ranked
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LOG ON 2 STEPS
"Next time you sign in here, you won’t be asked to complete 2-step verification." When is this going to happen? Still have to find my phone to log on.
244th ranked -
Allow users to change the order of labels
Allow users to change the order of labels such as Inbox, Sent, Spam, Trash, etc, so they can be easily accessed by how frequently they are used
970th ranked -
direct access to email
direct access to email
472nd ranked -
Kindly remove the lines on the left hand side whenever there are replies on an email.
Kindly remove the lines on the left hand side whenever there are replies on an email.
651st ranked -
classic email back please - no real reason to change that
Please, we want the old view back. Why change something, which was good, easy to use and reliable ?
75th ranked -
Metal Roof Ad over inbox mail AND other Ads (big problem)
I keep choosing to hide ads that are irrelevant to me, click "other" have tried "offensive "have tried all options of why when providing feedback as to why I want to hide the ad," AS SOON AS I'M DONE THE SAME AD/ADS CONTINUE TO SHOW? It's bad enough that we're spammed with these irrelevant Ads since AOL became "YAHOO LIKE," but you're providing an option to hide an Ad you're not interested in for whatever your reason, and to provide feedback about why, and then your "latest upgrade/downgrade" continues to show it to you anyway? Is anyone driving this train?
71st ranked -
Read receipts
Read Receipts
175th ranked -
more diversity in stationary
Will you offer more racial diversity in the stationary? Love the kitties and puppy dogs, though.
216th ranked -
Show the number of messages in the spam folder
Show us the number of how many spam messages are in the spam folder, just as you do in the inbox. We used to know if we had spam. Now the spam folder always looks empty. But too much is going in there, and we don't always know we need to check.
134th ranked -
aol mail format
Pls revert back to the classic format. I still hate this new format.
277th ranked -
how about holiday wallpaper for the mail
holiday wallpaper for the mail
191st ranked
- Don't see your idea?