Skip to content

AOL Desktop Gold


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

2979 results found

  1. Progress bar during Export

    Would like to see a progress bar during Mail Export using MyData Export feature, now that Export / Import is now working

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Charging for Desktop Software

    Congratulations! By charging for the AOL Desktop Gold on Windows you have made up my mind to move to GMAIL.

    Goodbye.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. How do I block Politics, Government and Corruption from Welcome Page when signing-in to aol?

    When it comes to freedom of choice, It would be nice for AOL to be recognized as the World Leader in Customer Satisfaction Rating for Providing Internet Service by empowering subscriber to regain control over their sign-in welcome page by providing additional categories to select as their default Welcome Screen when signing-on to AOL.
    Our Nation has more positive and uplifting choses to learn, share and report than choosing to make a living off some people flaws, many are lacking and other people misery.
    We must leave our loved-ones unprotected when they are not in our presence whether it is…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  5 comments  ·  Welcome  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Would

    Many times I would love to be able to post a comment on a Boredom Therapy article but there is no facility for that. I think that we should be able to post comments on all of the articles.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. AOL Desktop Gold Recommendations

    Please go back to the previous system, before AOL Gold, in saving favorite places. It was so much simpler and easy to do. AOL Gold is impossible to save and find favorite places. In the Address book, if you delete an address, for example, Johnson, it then automatically goes back up to the very beginning. Then if you want to delete another address or send an email to some one, you have to go all the way down the alphabet names to find the one you want rather than continue on down from the "Js." I can't give you an…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  4 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. MANY ISSUES!

    1-ALL SPAM now with regular email and not auto placed in SPAM folders.
    2-What happened to LEARN for word list?
    3-No choice of a name welcoming us.
    4-Stationary not available on GOLD. (still on the other AOL)
    HOW MUCH LONGER UNTIL GOLD IS BETTER?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Since I pay for AOL, is someone now, under OATH, going to be reading my emails? or scanning them?

    Since I pay for AOL, is my email still private or will someone now be scanning or reading them? One advantage of AOL mail always has been that it was guaranteed secure.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Hi. Check on this case please - 06490494. This is very urgent. Thanks!

    Hi. Check on this case please - 06490494. This is very urgent. Thanks!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. financials portfolios

    Update of Mutual Fund prices should be done by 8 pm day market closes as in old days

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Finance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Now this is scary. This box popped up on my screen:

    "AOL Desktop Gold automatically updates so you never have to lift a finger for the newest version." Truly frightening.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. chat room issues

    why did you put a "notify aol" button in chat rooms if no one is going to respond to them or do anything? So many evil nasty people saying hurtful things to others and when we try and send to you guys, it eithrr just never gets handled or it just loads and loads and loads and never sends. What's the point and when will the issue finally get taken care of in some form or another?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. PROGRAM DEVELOPERS: Every time there is an "upgrade" the aol system gets more and more un-user friendly, difficult and time consuming to do

    PROGRAM DEVELOPERS: Every time there is an "upgrade" the aol system gets more and more un-user friendly, difficult and time consuming to do anything in the system. Here are some examples. 1) I used images in my emails routinely before aol gold came out. Now i sadly tend not to use images, because they won't stay on the same line i place them them on, but rather go to the left on the line below and then i have to re-size, cut and paste them back into the line i wanted them on (and even then sometimes they disappear altogether!)…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  5 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. False Advertising:

    I am writing to complain that AOL is engaging in the deceptive practice of sending out emails advertising what they describe as free malware, when in fact it is only a free 30 day trial. Those 30 days go by very fast, then - before you know it - you've got an unwanted charge because you didn't notice to cancel the trial. I am also sending a complaint to the FCC.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. user names

    Don't like the idea that you are unable to add or delete users from the main account anymore.

    For some reason one of my user names disappeared when contacting help. I was advised that the master account would be no longer available to add/delete/modify user names under the master account, and the user that I can see under the master account was deleted. They were not able to even give me a reason why it was deleted and couldn't even help me put the user name back under the master account after aol deleted for no reason.

    I pay $28.00…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  2 comments  ·  Account  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Why can subscribers by the paid benefits for at least 30% less from the software companies direct then what AOL charges?

    Go online and you can buy Super Anti Spyware, Professional Edition for $19.95 which is 50% less then your fee of $3.99 a month. You can save at least 30% on all the other so called paid benefits. You call these benefits? How can you keep a straight face?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  General  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  3 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. I'm tired of AOL consistently deleting something that I post as it does not break any AOL rules.

    AOL consistently deletes the following paragraph when I post it even though it does not break any AOL rules about posting and is an appropriate reply to those people who insult liberals:

    Liberals are so terrible that they inflicted the following on this country: Social Security, Medicare, Medicaid, Civil Rights Act, freedom of speech, freedom of the press, freedom of assembly, the Declaration of Independence, maternity leave, child care leave, prison reform, antislavery laws, women’s reproductive rights, food stamps, poll tax elimination, religious freedom (freedom from oppressive religions and freedom to worship as one pleases or not at all), right…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. AOL GOLD IS A BLOODY MESS....

    ....AND REGULARLY CRASHES MY PROGRAM. IT WOULD APPEAR THAT AOL GOLD IS NOT VERY COMPATIBLE WITH WINDOWS 7, ET AL. I ALSO HEAR THIS FROM MANY OTHER AOL PAYING CUSTOMERS. SO FAR, ALMOST NO ONE SEEMS TO BE HAPPY WITH THE AOL GOLD PROGRAM, ESPECIALLY AFTER REMOVAL OF A NUMBER OF VALUABLE AND USABLE FEATURES. THE SO CALLED AOL GOLD "TECH TEAM" APPEARS TO BE CONSUMMATELY INEPT.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  2 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

AOL Desktop Gold

Categories

Feedback and Knowledge Base