AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
2982 results found
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what happened to my jimandbrendalane@aol.com account. It disappeared?
When I choose sign off and hit change user name Jimandbrendalane is no longer there?
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Posting feedback or reporting a bug
There should be a way to attach a screenshot when either posting feedback or reporting a bug. It would make things a lot more easier.
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aol desktop gold writing to hard drive
Looking at the disk activity under resource monitor, under task manager, I can confirm that aoldesktop.exe is writing to the hard drive.
What is the software doing? It'd be great to get more info about what is going on exactly. The only theory that I have is that the software makes a backup so in the event that the browser crashed, having a the browser recover your info would seem like a good idea.
I think aol 9.8 had this and most browsers do. There should be an option to customize aol desktop gold writing to a hard drive.
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Scroll Bar Needed
When reading an email and go to file it in a folder, need a scroll bar to quickly select a file folder.
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mail filter
3-11-2023
Please/thanks.
From: Bev Jeter, BevJeter@aol.com, cell 703-819-5086.
Am using windows 10, desktop, edge, & paid AOL desktop gold.
AOL is automatically modifying/updating/changing my AOL daily.
Tell me exactly what these daily modifications are accomplishing?
Today I have Revision 11.0.4060
Below are my following complaints/suggestions regarding block unwanted mail/mail filters.
1. The add/create filter move to folder, displays Trash as a selection folder.
2. Settings – mail, displays move to recently deleted, not trash.
3. My mail folder displays recently deleted folder
4. My filter selections are always for my mail trash folder.
5. I always want to see… -
When I click the print tab a box pops up identifying the printer. Please have the curser automatically snap to the" yes" tab.
When I click the print tab a box pops up identifying the printer. Please have the curser automatically snap to the" yes" tab. This makes printing a lot easier and saves time.
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AOL Breached in December 2022 and members not told
Inform all members of breaches immediately so we can change our passwords. McAfee informed me in February of the system breach. A lot of Email contacts can be affected in two months. I have since changed my password twice
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can you supply a search engine that functions without being only adds this is really getting frustrating
search engine that find item of interest and not only returns ads, for now i will remain apaying customer but not sure how much longer
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Using the right aol feedback tool
There are two ways to submit feedback and report bugs in aol desktop gold. Under help, choose either submit feedback or report a bug.
Submit feedback is how to make aol desktop gold better and report a bug is explaining a problem that you're having with aol desktop gold.
I have used both. My understanding is that the report a bug, lets aol engineers look into the problem, while submit feedback lets the aol staff know about things, which can then be passed onto the engineers.
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AOL GOLD? LET'S TALK IDIOTIC.
THE FREE VERSION OF AOL OFFERS MUCH BETTER PHOTO VIEWING AND EDITING WHICH SHOULD BE INCORPORATED INTO AOL GOLD, THE PAID VERSION. YA THINK? THE RAMPANT IDIOCY AT AOL AND VERIZON IS NEAR BREATHTAKING. AOL GOLD IS RIFE WITH BUILT-IN WEAKNESSES AND ONGOING ISSUES THEY REFUSE TO CORRECT.
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screen names
can u bring back the add screen name features
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Not Good
There are too many things to talk about here but suffice it to say that AOL has gone so far down the tubes it is ridiculous. Email doesn't work the way it did before. Comments on articles is out of control. It doesn't matter what you say, it will deny your comment based on some ridiculous nonsense that someone says the word you use is bad. Oh, please. Even a medical term is considered 'bad'. ENOUGH!!
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emails aol is denying access to
Why are all the emails I received from conservative sites being denied access by aol? This is out and out censoringof opinions you do want me or other users to read and it is totally unacceptable!
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New mail from AOL. Pushes new AOL "APP". but doesn't say for Phone or PC
Not only ill defined, the link doesn't work on my phone. Does on PC, but I will not trust it untill more is written..
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Remove the new AOL Red Box "Speed Up Your PC" - it is very bright and distracting
Remove the bright red box "Speed up your PC"
A less bright color would be helpful -
deleted spam now in the recently deleted folder, OR do a better job blocking spam, OR Restore the ability to properly report spam as Spam.
Fix: Ability to report spam as spam obviously is a bad idea. Spell check not functioning.
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arrange data files to improve performance
Please correct your recent APP that supposedly cleans up data to improve performance - it is now just hanging up my online experience.
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"Open in External Application?" message
When using AOL Desktop Gold, I have regularly been receiving a message asking me if I want to “Open Application in External Window?” If I click on the “details” button in that message window, I see: ttp://csync.loopme.me?redirect=https%3A%2F%2Fmatch.bnmla.com%2Fusersync%3Fdspid%3D181%26uuid%3D%5BUUID%5D
I participated in a chat with AOL tech support (case number 01080092), allowed tech support to remotely control my computer, and we went through these steps: re-installed the ADG software, and cleared the cache and cookies. The problem remains unresolved. Please advise.
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AOL 800# TECH SUPPORT ACTUALLY MAKE PROBLEMS WORSE. READ BELOW
AOL 800# Tech support is all foreign based so AOL Corporate officers can maximize their pay. AOL Tech Support usually creates more damage and make problems worse. AOL continues to utilize an idiotic, problematic browser arrangement that needs continuous reworking and updating. Their main default, workaround and fallback is to Reload the AOL Gold program via BOMGAR session, which most always causes loss of your AOL program-open settings and loss of all your personal TOOL-BAR settings and Icons which you have placed there, but, of course, always retrains the AOL commercial Icons, which actually can, and should be deleted. These…
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