"Open in External Application?" message
When using AOL Desktop Gold, I have regularly been receiving a message asking me if I want to “Open Application in External Window?” If I click on the “details” button in that message window, I see: ttp://csync.loopme.me?redirect=https%3A%2F%2Fmatch.bnmla.com%2Fusersync%3Fdspid%3D181%26uuid%3D%5BUUID%5D
I participated in a chat with AOL tech support (case number 01080092), allowed tech support to remotely control my computer, and we went through these steps: re-installed the ADG software, and cleared the cache and cookies. The problem remains unresolved. Please advise.
parrajl
shared this idea
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Barry Still
commented
tell us how to ELIMINATE message: ttp://csync.loopme.me/?redirect= https%3A%2F%2Fmatch.bnmla.com%2Fusersync%3Fdspid%3D181%26uuid%3D%5BUUID%5D....
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LEE EDWARDS
commented
Same problem I've been seeing for at least a couple of weeks. After reading the 15 prior comments posted, I decided to click on "Cancel" as a test. I clicked on “cancel” 3 times … the 3rd attempt caused this message to disappear and I was able to log on to the website I wanted! I haven't yet tried this again ... but there must be a better fix.
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SANDRA BORKOWSKI
commented
Same problem. Why can't you fix this? It's been going on for quite some time now.
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CHARLES EDWARDS
commented
This nonsense is maddening, and absolutely irresponsible of AOL to perpetrate such a foolish note. I have remained with AOL for over 20 years, and have just about given up. I suspect many of you agree.
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Joseph Sebastian
commented
Fix error in AOL Gold "Open in an External Application" Obviously the problem is widespread. Hard to believe we pay for this service with a sub level of satisfaction
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THOMAS BIEBER
commented
same problem for week.....urgh
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RICHARD LEVERONE
commented
This is really annoying.
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PAUL DABKOWSKI
commented
same problem here,,,argh,,,,day after day
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TAM NGUYEN
commented
I have had this problem since early November. I have tried to get help from AOL support several times. On November 30, 2021, I was told that AOL knew about the issue and is working on resolving it. The technician told me that it will be solved in 48 hours. I still have the same problem when browsing with AOL Desktop Gold. When will AOL be able to fix this problem? My patience is running out.
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WILLIAM WALLACE
commented
I have also been having this same problem, we need a fix for it.
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Goodn Used
commented
I have had the exact issue in the last 10 days, unable to resolve...and don't understand why this anoying box keeps popping up??? HELP..... 12-7-2021
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Michael Mirsky
commented
How do I stop "Open in an External Application" from popping up continuously?
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CYNTHIA Julian
commented
I did a basic Google search on http://csync.loop.me and it is listed by one antivirus software as a malicious site. It is unknown if AOL is hacked? Regardless, AOL should be communicating with members concerning these pop-up messages.
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CYNTHIA Julian
commented
I have been receiving the same AOL pop-up message. Does anyone know what it means? I am uncomfortable opening an unknown application.
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Anonymous
commented
How do I stop "Open in an External Application" from popping up continuously?
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PAUL ALLEN
commented
I have the same problem, is there a way to get rid of this ETERNAL APPLICATION, another AOL ***** up
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NEILL SOUTHWICK
commented
Same thing here. AOL needs to fix this. I see by others it does no good to call them.
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PAUL LEE
commented
Getting it too seems when only using AOL browser.
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Jim Burrington
commented
Yep...having the same issue and have reported it a few times and it comes and goes..but I have the problem every day.
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ladylovey
commented
I've been getting the same thing ...Have no idea why or what it means but it's really irritating. I re-installed ADG also and another strange thing in settings: mail advanced......I have checked save sent mail but it doesn't. if it's not one thing its another..........