AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
57 results found
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Toolbar Enhancements
First of all, THANK YOU SO MUCH for changing the "Explore" and "Radio" icons! They look so much better!
I would still like to see the ability to be able to change the entire toolbar including the static icons (Finance, etc) because some of us don't use them. It would just be nice to be able to customize the entire toolbar.
Also, is there a way to make the "search" button on the far right look in place, like the other buttons, such as go, etc? It just looks weird and out of place. Like someone just stuck it there…
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Enlarging buttons.
I like the enlarging buttons on FB and Email. I'm on a site from my old home town that people post pictures of newspaper articles that I can't read. Now I can. :)
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wanted to compliment your aol concierge team employee, sam *****. he was efficient and pleasant
compliments to sam rezek on your aol concierge team. he was very knowledgeable, efficient and pleasant while fixing some problems remotely. give him a raise
Thanks so much for the kind words! We appreciate you taking the time to share feedback and we’ll make sure to pass this along to our product team.
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Thank you for restoring the ability to cursor over 'read' and see my emails listed. You listened!!!!
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spam catching
Thank you for the great work on catching spam emails. You caught 231 times in two weeks.
I always recommend AOL premium to everyone for that reason alone.
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THANK YOU for finally showing alternate text on images!
THANK YOU! Now for the first time in a year when I hover the mouse over the graphics on my web site, I can once again see the alternate text. This makes a big difference for me as I have a large site and make free graphics for the web.
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Links in emails being sent are now hyperlinks. Thank you.
This fix was as per your last improvement. Thank you. I was struggling with this every time I typed a link in an outgoing email. In order to make the link live I'd have to type something under it and then delete what I typed. I didn't want to bother to use that "Add A Link" thing.
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really like new toolbar--it's so nice to be able to put more sites on it.
new custom toolbar--great. like being able to post more sites on it.
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Whom ever is doing the graphics for the AOL logo this holiday season Good Work...
I want to say thank you for the AOL logo graphics this holiday season..and the voting one in Nov. Nice work.
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Just wanted to thank you for turning on the ability to do email friendly photos.
Just wanted to thank you for turning on the ability to do email friendly photos again. I haven't checked with the people who are receiving my emails but so far I haven't gone to edit and made them smaller and they are still sending whereas before anything over two and it wouldn't send. I still have to check to see how many photos I'm able to send in one email. Before Gold I could embed as many as 7 photos so we'll see what will send now.
Thanks for the feedback!
It’s so nice to get positive reinforcement from our users, as you are the audience we are working hard every day to serve. We really appreciate the time you took to send your note.
Thanks again and have a fantastic day!
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Address Book finally figured out......
Talked with tech and got instructions on how to manage address book. Very helpful tech. It's a lot more complicated to change address book than the old system of dragging names to where you want them.
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Calendar
Thank you for getting the Calendar up and running again. I was shocked when one I'd set showed up in my mailbox after so many months of inactivity.
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Thank you AOL
Thank you for bringing back a useful, friendlier AOL. I missed e-mail signatures, plus other useful items. Thank you. Could you limit or give the user options for reducing non relevant ads, so many ads appear that I have no use for or interest in. Thank you
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Upgrade for AOL
My AOL is finally fixed with the upgrade. Originally, they told me to go to keyword UPDATE, click on it and put a program on my computer. When I clicked on that program to load, it sent me an error message and wiped out my AOL Gold login icon. After many calls to tech support, we finally got the upgrade loaded. Here is what FINALLY WORKED: Go into SAFE MODE, I went into Google and typed the following: updates.dektop.aol.com/updates/gm/InstallAOLDesktop.exe After you do this it loads. He took me out of SAFE MODE into regular mode and everything is…
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To AOL: You didn't tell us on the Beta Fixes page that you fixed the F5 key!
You didn't mention this on your Beta Fixes page. Seems like it is now working! Thank you. Hope this is not a temporary fix.
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Thank you, Thank you, Thank you!
Thank you, thank you, thank you!
When AOL Desktop Gold was first launched, the option to reduce images for sending in an email disappeared (when embedding images the old Desktop software always gave us two choices: optimized or full).
I had asked about this issue then and did find a workaround by right mouse clicking on photos, which was a little bit of a pain to do but I dealt with it.
I just went to embed some photos today and the old option popped up asking me if I wanted to insert as "optimized" or "full".....yahooo!...thank you so much!
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Thanks for the feedback! It’s so nice to get positive reinforcement from our users, as you are the audience we are working hard every day to serve. We really appreciate the time you took to send your note. Thanks again and have a fantastic day!
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THANK you for making my delete key work
Thank You for finally fixing the problem with being able to delete open or closed mails with the Delete Key on my Keyboard. I'm sooo happy. This will save me alot of time.
However, I am still waiting for the ability to save all embedded images in a mail, all at the same time. I know that feature is not available yet, so please at least give us the option to save a mail as an html, so we can save the embedded images that way.
Thank You!
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