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AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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1423 results found

  1. I'm a USA Citizen and Don't Speak German. Why Does AOL Think I Do?

    Every time I try to submit feedback on one of your many inane ads (which I should never receive because I'm a paying member), the responses appear in German. Why?

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  2. adfgt

    i need to access some pages, and those pages cannot find my location, which i need
    please resolve the issue ASAP

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    0 comments  ·  Browser  ·  Admin →
  3. Sorry, we were unable to deliver your message to the following address. com>: 554: Message not allowed - [PH01] Email not accep

    Getting 554 message and e-mail not delivered.
    Sorry, we were unable to deliver your message to the following address.

    554: Message not allowed - [PH01] Email not accepted for policy reasons. Please visit https://postmaster.yahooinc.com/error-codes

    ---------- Forwarded message ----------
    Just one alcoholic drink a day is linked to higher blood pressure, study finds
    CBS News
    SARA M

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    1 comment  ·  Admin →
  4. Deleting Email Subfolders in Desktop Gold is not working

    Deleting Email Subfolders in Desktop Gold is not working !!!!!

    Get : "was not understood from the server and error code EC-4001"

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  5. Views

    Provide a way to DELETE the "Views' folder. It opens up expanded taking up 6 lines and is of no use. Currently it can't be modified or deleted.

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    0 comments  ·  Mail  ·  Admin →
  6. The "This is not Spam" button does not work. When I select an email using the button, the email goes back into New emails. After about 5 min

    The "This is not Spam" button does not work. When I select an email using the button, the email goes back into New emails. After about 5 min.
    I need my spam button to work.

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    0 comments  ·  Mail  ·  Admin →
  7. Why does the search box at the right of the home screen go to full screen by itself? Needs to be fixed.

    I don't have a fix, that is your job. Perhaps if you put it back the way it was previous to this display change.

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  8. Why is there no longer any thing to click on to select a group E-Mail address to send mail?

    Please bring back the option to click on Group Address to send an E-Mail to a group. It has disappeared.

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  9. drive

    When I click on a google drive link in an email, the browser can not open it, and it says the browser is out of date, even though my app is up to date. Also, I think it would be great if you could add extension capabilities to the browser so I could have the last pass extension already in the browser when I use it. Thanks!

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    0 comments  ·  Browser  ·  Admin →
  10. WHERE IS MY MAIL?? No mail when I log on. shows up after a wait.

    Program is very slow and there is no mail once I get logged on. Shows up later.

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    1 comment  ·  Mail  ·  Admin →
  11. It seems AOL GOLD causes my FACEBOOK to act very strangley. I used MICROSOFT EDGE and my FACEBOOK works perfectly???

    AOL GOLD causes my FACEBOOK to act in a strange way. I used MICROSOFT EDGE and the FACEBOOK works perfectly??? Guess I'm going to give up on AOL unless they can get this fixed.

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  12. screen too large

    Please put the screens back to normal size....everything is too large and hurting my eyes

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    0 comments  ·  General  ·  Admin →
  13. Automatic open

    AOL now automatically opens the next email. This is dangerous, as it could be spam, etc. We need a way to turn this off, or I am off AOL for good.

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    0 comments  ·  Mail  ·  Admin →
  14. We're glad you're here

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    0 comments  ·  Mail  ·  Admin →
  15. Delete key doesn't delete the email I want deleted. Make it work!

    Make the "delete" key on my list of emails, WORK!!!!! Now what it does when I click "delete" is bring up the email I wanted to delete. I don't like this at all. I want the delete key to delete the email I don't want to see!!!!

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    3 comments  ·  Mail  ·  Admin →
  16. What Does GMME Stand For?

    If you're a beta tester, then you'll be using beta client software. The opt-out of beta to drop back to a GA release is to enter AOL Keyword "GMME". What I'd like to know is what does GMME stand for?

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    0 comments  ·  Other  ·  Admin →
  17. Opening up news topics

    Why do I have to click on a headline 3-4 times before the headline opens up? I have a new and fast computer. This issue is 100% AOL. Are you updating your old and aged system?

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    0 comments  ·  Other  ·  Admin →
  18. dragging sent emails to 'My Mail Folders" ????

    on the email home page:
    For the past week or so.....I can no longer drag Sent Files to 'My Mail Folder" Please correct

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    0 comments  ·  Mail  ·  Admin →
  19. mail updates

    I just talked to tech support to untangle a problem with email i had put on my block list a couple of addresses by mistake and wanted to unblock those addresses tech support walked me though it and had to use another browser to unblock because AOL is in the process of updating their software to make things easier why not update everything all at once? is should be when i need to untangle a mess i could untangle it through AOL and not going the round about way that i didn't know of Norman Kivari member since 1995

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    0 comments  ·  Mail  ·  Admin →
  20. It's not the mouse batteries, IT'S YOU.

    Every time I'm to click the mouse button I have to click it several times before it will connect. Sometimes it will just flip to an entirely unrelated page and then it's impossible to find what I was looking at. What are you doing at AOL these days? You have a lot of people working for you. Why can't someone get this web site right?

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    0 comments  ·  Other  ·  Admin →
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