AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
1420 results found
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Deleting Email Subfolders in Desktop Gold is not working
Deleting Email Subfolders in Desktop Gold is not working !!!!!
Get : "was not understood from the server and error code EC-4001"
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Views
Provide a way to DELETE the "Views' folder. It opens up expanded taking up 6 lines and is of no use. Currently it can't be modified or deleted.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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The "This is not Spam" button does not work. When I select an email using the button, the email goes back into New emails. After about 5 min
The "This is not Spam" button does not work. When I select an email using the button, the email goes back into New emails. After about 5 min.
I need my spam button to work.I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Why does the search box at the right of the home screen go to full screen by itself? Needs to be fixed.
I don't have a fix, that is your job. Perhaps if you put it back the way it was previous to this display change.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Why is there no longer any thing to click on to select a group E-Mail address to send mail?
Please bring back the option to click on Group Address to send an E-Mail to a group. It has disappeared.
Let me put you in touch with one of our Technical Support agents to look more into this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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drive
When I click on a google drive link in an email, the browser can not open it, and it says the browser is out of date, even though my app is up to date. Also, I think it would be great if you could add extension capabilities to the browser so I could have the last pass extension already in the browser when I use it. Thanks!
I would like to have an expert technician investigate this. Please give us a call at 1-800-827-6364.
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WHERE IS MY MAIL?? No mail when I log on. shows up after a wait.
Program is very slow and there is no mail once I get logged on. Shows up later.
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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It seems AOL GOLD causes my FACEBOOK to act very strangley. I used MICROSOFT EDGE and my FACEBOOK works perfectly???
AOL GOLD causes my FACEBOOK to act in a strange way. I used MICROSOFT EDGE and the FACEBOOK works perfectly??? Guess I'm going to give up on AOL unless they can get this fixed.
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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screen too large
Please put the screens back to normal size....everything is too large and hurting my eyes
This is something our technicians can help you with. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone
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Automatic open
AOL now automatically opens the next email. This is dangerous, as it could be spam, etc. We need a way to turn this off, or I am off AOL for good.
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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Please give us a call at 1-800-827-6364 and one of our technician will assist.
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Delete key doesn't delete the email I want deleted. Make it work!
Make the "delete" key on my list of emails, WORK!!!!! Now what it does when I click "delete" is bring up the email I wanted to delete. I don't like this at all. I want the delete key to delete the email I don't want to see!!!!
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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What Does GMME Stand For?
If you're a beta tester, then you'll be using beta client software. The opt-out of beta to drop back to a GA release is to enter AOL Keyword "GMME". What I'd like to know is what does GMME stand for?
Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
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Opening up news topics
Why do I have to click on a headline 3-4 times before the headline opens up? I have a new and fast computer. This issue is 100% AOL. Are you updating your old and aged system?
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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dragging sent emails to 'My Mail Folders" ????
on the email home page:
For the past week or so.....I can no longer drag Sent Files to 'My Mail Folder" Please correctIf the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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mail updates
I just talked to tech support to untangle a problem with email i had put on my block list a couple of addresses by mistake and wanted to unblock those addresses tech support walked me though it and had to use another browser to unblock because AOL is in the process of updating their software to make things easier why not update everything all at once? is should be when i need to untangle a mess i could untangle it through AOL and not going the round about way that i didn't know of Norman Kivari member since 1995
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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It's not the mouse batteries, IT'S YOU.
Every time I'm to click the mouse button I have to click it several times before it will connect. Sometimes it will just flip to an entirely unrelated page and then it's impossible to find what I was looking at. What are you doing at AOL these days? You have a lot of people working for you. Why can't someone get this web site right?
Let me put you in touch with one of our technicians to check if they can help you out. Please call at 1-888-265-3733
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i cannot get into stories-tells me unauthorized. i pay for this aol gold monthly. fix the problem.
aol gold now gives me "UNAUTHORIZED" when i try to read a story. either this gets fixed or i go with another carrier. called tech support and they could not fix it. i am disgusted!!!!!
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Issues still present in aol desktop gold
There are still issues present in aol desktop gold.
1) Icons are missing from under safety all the way to help. This only affects computers that have an amd processor.
2) videos still play on auto on the welcome screen.
3) No manual update for check for updates.
4) The software causes my hard drive light to stay solid for a good 10 minutes before turning off.There may be other issues present still, but these come to mind.
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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How can I disable the "news" window on AOL Desktop Gold on startup?
How can I disable the "news" window on AOL Desktop Gold on startup?
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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