AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
1380 results found
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help engineers
no local news or now same 1 news item for 10 days
please give us what we pay for a paid member over 20 yearsPlease give us a call at 1-800-827-6364 and one of our technician will assist.
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adg
all my favorite web sites are gone
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Get those horrible icons off my emails!!!!
Get these horrible icons off my emails!!!!!! How do I remove them? You do not need to make reading emails harder. Find something else to do. How do I remove them asap?
Please give us a call at 1-888-265-3733 in order to have an expert technician investigate the issues you experience.
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Going through email
I have noticed that when I go through my email, the number doesn't go down and there is no red check mark next to each email.
Right now, I have 236 unread emails, I just went through ten emails and yet no red check mark and the number is still at 236 when the number should be 226.
The email does fix itself eventually, but it should be instant.
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Why do I have to login every time when I check the box stay logged in
Why do I have to keep logging in when I open welcome. I have complained this to bug. what am I paying for, NO HELP?
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Lost "MAIL SETTINGS". Comes up as a black box if it comes up at all
Bring back settings. They've disappeared
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Having to click a link over and over again!
Here lately I am having to click links over and over again and again it keeps taking me to AOL SEARCH!!!! I want it to take me where it is supposed to go!!! I pay for this service and i want it to work!!!!!!
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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HOW TO TURN OFF THIS COMPRESSION THING ITS RUINIG MY PHOTO MAPS
IN THE AOL DESKTOP SOFTWARE MY MAPS ARE FUZZY AND AND GRAINY DO TO SOME COMPRESSION YOUS ALL MUST BE USING IN THIS SOFTWARE!!! I WANT TO TURN THAT OFF!!! HOW HOW DO I DO THIS??????????
IF I CANNOT TURN THIS COMPRESSING THING OFF THEN YOUS TAKE IT OUT AND OR DISABLE IT
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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Automated System
on the automated system tried a lot of times telling the exact email address and it kept telling me they cant find my email address
- ongoing for 2 yearsIf the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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AOL Desktop Gold - Display Compatibility
AOL desktop gold is not displaying the email items and icon correctly on my computer. Whenever I hover over the email items it keeps on zooming and looks distorted. Icons are also missing when I hover over them. Tried to open this on safe mode and the distortion stopped happening but when I went back to normal mode this still keeps happening. I hope anybody can do something about this.
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Tech Fortress reminder messages
Why do I keep getting a pop up message from you every time I log in appearing in the lower right section of my screen telling me that Tech Fortress is not hooked up? I unsubscribed to Tech Fortress over three months ago. Please stop this from every time I sign in. Thanks.
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Sloppy Service
I'm certain this will be ignored, but lately AOL has become one major pain in the butt, First there is the delay is getting on after log one. Then, and the worst, is having to wait 30 seconds (& that is not a guess-that was timed.) Then, if lucky or patient enough for get on AOL, there is that "OOPS" page that comes from out of the blue. I've done 30 yrs with AOL , but that will come to an end. NOW, ISN'T THAT A GREAT IDEA!!!!!
A. Rothenbuesher Venice FL> or e
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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the videos are all green screen
all my videos turn to green screens in less than a second once they start. On aol and facebook
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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settings dont save after sign off. logging back in erases back to default
settings and favorites added to toolbar erase after sign off. nothing saves unless you stay online and open, The moment you sign off or close it all goes to default. waste of time adding favs to bar and changing settings if they are going to disappear once you sign off. might fix the coding that shows on top corner of software too with a shield. it has a small shield with alot of bad coding showing. hover over it and it disappears and comes back once you move cursor.
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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When saving to favorite places, it used to save at the end of the list.
Now I have no idea where it saves any new pages I need.
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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I can't open my emails Why?
Fix the email problems - cna't ope emails - can't delete emails must do 2 or 3 times. spam goes to recently deleted WHY all these problems??
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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Find a way for paying customers to get help for a problem that your site doesn't provide
My cover page on Gold switched language and unable to change it to English
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Beta Version
Does all the info in the email I got about the Beta version apply to Desktop Gold, and do I need to initiate action to receive updates?
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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I am having NO AOL Desktop Gold experience; you keep kicking me off June 17&18, 2021
My AOL is kicking me off. June 17 & 18, 2021. What are you doing to fix this?
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Why do I have to click on email twice to get it to open? This has just started. New glitch?
Why do I have to click on email twice to get it to open? This has just started. New glitch?
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
- Don't see your idea?