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AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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1423 results found

  1. another screen

    WTF IS GOING ON NOW. I CLICK TO WATCH A VIDEO AND NOW TWO SCREENS APPEAR WITH THE TOOLBAR ON THE BOTTOM MISSING, WTFFFFFFFFFFFFFFFFFFFFFFFFFF ALREADYYYYYYYYYYYYYYYYYYYYYY STOPPPPPPPPPPPPPPPPPPPPPPPPPP THIS **** AND CHANGE IT BACK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I PAYYYYYYYYYYYYYYY

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    0 comments  ·  Browser  ·  Admin →
  2. AOL scamming senior citizens

    How dare AOL try to scam me to pay $100 to remove virus software from computers in my household !!! After trying to download AOL Gold I received an error message to contact customer support which I did . After talking to several people , one Tech told me my new laptop had a virus and it will travel to all the computers in the household and he can clean them all for $ 99.99 . I am a Senior citizen and I believe AOL was trying to take advantage of me, by trying to make me believe this BS…

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    1 comment  ·  Account  ·  Admin →
  3. Suspicious activity keeps blocking my emails

    AOL keeps blocking my attempt to send emails as 'suspicious.' They forced me to change my password. I did so. They then again blocked my ability to send emails. I have now changed my password several times with no luck in sending emails. It's a shame because I have had my AOL account for ~30 years. Looks like it is time to say goodbye.

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    1 comment  ·  Mail  ·  Admin →
  4. issue printing legal documents, aol desktop gold not compatible with website, first 2 pages would print and the rest of them would be scramb

    issue printing legal documents, aol desktop gold not compatible with website, first 2 pages would print and rest of them would be scrambled letters website affected: abclegal.com

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    1 comment  ·  Admin →
  5. getting AOL to let me get into a website

    How do I get AOL to let me get into a particular website? I cannot get on with my Computer but I can with my tablet. Has code of 138 whatever that means

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  6. Display glitch/bug while playing on games.com after dew minutes the screen on ADG with start blinking

    Display glitch/bug while playing on games.com after dew minutes the screen on ADG with start blinking

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  7. unable to access a specific website on AOL Desktop Gold / Error: 403 - Forbidden

    Issue: unable to access a specific website on AOL Desktop Gold / Error: 403 - Forbidden
    Website: www.mernickleholister.com

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  8. AOL font and size

    Letters aren't clear and there's no option to change the font or the color on the aol news and articles. Revision 11.0.3384

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    5 comments  ·  Browser  ·  Admin →
  9. We're glad you're here

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  10. Problem not Solved. Please Fix

    Problem not Solved. Please Fix.

    Aloha, We have contacted AOL Gold tech support Team multiple times about the problem described below. If you can not fix this, please let us know.  We know many others have the same problem and there will multiple cancellations of AOL if it is not corrected. Please respond. Thank you,Tam Nguyen Starting mid November, a pop-up appears in AOL Desktop Gold with the following message:        ttp://csync.loopme.me/?redirect= https%3A%2F%2Fmatch.bnmla.com%2Fusersync%3Fdspid%3D181%26uuid%3D%5BUUID%5D.This message comes on every few seconds and does not stop. It stalls AOL Desktop Gold. My cancelling this pop-up does not stop it from constantly coming back.I contacted AOL Tech support…

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  11. Problem

    Every since windows update I no longer can excess my benefits and half my favorites. I would like to know why this is effecting my account and is there a soluation ?

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    1 comment  ·  Account  ·  Admin →
  12. Software stops working

    Not sure exactly what the reason is but I have to re-install AOL Gold often, the premium security turns off and the settings menu will not open. I do not know the cause of this and it seems to just randomly happen, some weeks there is no issue. Other weeks it is 2 to 4 times a day, all of the settings will not open.

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    1 comment  ·  Account  ·  Admin →
  13. account email notices differ. Same account, different computers

    I use Gold on two computers. I have a number of email addresses. In one computer when I click to change accounts the number of emails unread shows in a window. On the other computer it does not. How can you resolve this difference?

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    0 comments  ·  Account  ·  Admin →
  14. With the latest update on AOL I am having a lot of difficulty seeing the tab headings. They are really dark. Would you please fix that.

    With the latest update on AOL I am having a lot of difficulty seeing the tab headings. They are really dark. Would you please fix that. Than

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    0 comments  ·  Browser  ·  Admin →
  15. unblock outgoing email

    Spamhaus is blocking my outgoing email. Why?

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  16. change from former formatting

    All of my incoming, old and sent mail have a "star" before the listing....why?

    Secondly, all of a sudden, my opened emails do not fit on the screen and I have to scroll,.... why????

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    0 comments  ·  Mail  ·  Admin →
  17. Well you all have fixed email,now!

    I can't see any new, or old messages on aol.e-mail??? Whaaat is going on???

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  18. I open my mail and AOL search page opens up

    Why is it when I open an email, that AOL search window opens up on top and the email no longer is open.

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  19. I am still experiencing the same pop-up day after day. I know you've had similar complaints I've called 3 times to complain, to no avail.

    Reading your AOL feedback, it seems many of us are having difficulties with the same pop-up that says nothing, redirects, etc, impossible to delete..very disconcerting. This a. m., it was relentless. What are you doing about this?

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  20. ADG latency

    whenever you scroll through the emails it highlights everything the mouse passes through which is annoying. Please provide a fix to remove this feature which just showed up with the latest version 11.0.3316. How come we lost the feature whenever you add a new email address it automatically gets added to the address book, if you could please bring this back.

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    2 comments  ·  Mail  ·  Admin →
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