AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
1026 results found
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aol search
Please fix the situation where the AOL search page pops up just about everytime I click a link in my favorites. Its annoying as F. and I'm seriously considering for the first time since I signed up for AOL in the 1990's going with a different provider. I mean, this week it even starting happening when I signed in. STOP IT! please? thank you!
Please send us a crash report in order for our engineers to look into the issue you are experiencing. To do that, please follow these steps:
1. Open AOL Desktop Gold.
2. Click on Help on the top right, and select Report a Bug from the drop-down menu.
3. Type a short description of the problem, and click Send. -
Your desktop gold is horrible. I pay money for my aol desktop and its worse than 20 years ago
Your desktop gold is horrible. I pay money for my aol desktop and its worse than 20 years ago. And when I would contact the help desk they didn't care and said that is the way it is and if i didn't like it too bad
We’re sorry to hear about your experience. It’s certainly our expectation and desire that you receive the highest quality service when working with customer support. We’re sad to hear that it sounds like you did not. Rest assured that we’ve captured your complaint and will make sure your experience is shared with others in an effort to prevent this in the future. Please call our AOL Desktop Gold team at 1-888-265-3733 if you have any questions. Our team is available 24/7 by phone.
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What's wrong with the web site CBSNEWS.COM It loads then goes blank when you use AOL GOLD Does not do this with other browsers
What's wrong with the web site CBSNEWS.COM It loads then goes blank when you use AOL GOLD Does not do this with other browse
Try clearing the browser footprints. Here’s how: a. In the top left corner of the AOL Desktop window, click “Edit” then choose “Select Footprints to Clear” from the drop-down menu. b. Select “Clear Footprints” from the Browser Settings. No need to wait for a confirmation message, the Footprints will be cleared immediately. If you still encounter issues call us at 1-888-265-3733.
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Restore "notifyaol@abuse.aol.com" so we can forward fraudulent emails being sent to subscribers as being sent by aol.
Restore "notifyaol@abuse.aol.com" or create a new email for that purpose so that aol users receiving bogus emails seemingly from aol can be forwarded to you for investigation. I recently received one entitled "deactivation" that claimed I was cancelling my email account. This was pure baloney. I tried to forward it to the above previously working email address but was told it didn't exist.
Please mark the email as spam.
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TODAY 2-25-2020 I WAS USING THE FEATURE TO REPORT A CHATTER. I TRIED TO FOLLOW SOME INSTRUCTIONS. I GOT A RESPONSE SCREEN ASKING DO YOU R
TODAY 2-25-20-20 I WAS USING THE FEATURE TO REPORT A CHATTER. I TRIED TO FOLLOW SOME INSTRUCTIONS. BUT I GOT AOL RESPONSE - A SCREEN OPENED SHOWING PART OF THE TEXT IN A CHAT ROOM. AT THE TOP PORTION IT ASKED THE QUESTION - DO YOU REALLY WANT TO REPORT (SCREEN NAME). BUT I DID NOT SEE ANYWHERE TO ANSWER THAT QUESTION. PLEASE ADVISE. THANK YOU !
Please click on the Submit button at the bottom.
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Cancelled TV Shows: Effective Immediately - Freezes Screen
After the first screen in the articles under the above category the screen freezes and a dissertation based on what appears to be a Microsoft site screen freezes the system. There is a box at the bottom to 'call' someone. This appears to be a scam. I used ctrl-alt-delete and cancelled the AOL task to get out of it. Clean up your act!
Please send us a crash report in order for our engineers to look into this issue. To do that, please follow these steps: 1. Open AOL Desktop Gold. 2. Click on Help on the top right, and select Report a Bug from the drop-down menu. 3. Type a short description of the problem, and click Send.
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Latest News Headlines
Latest Headlines. Over the last 2 days I can only access AOL News and non of the other options. Why are they offered if not available, and why does an alternate selection always defaults back to AOL News.
If you are having issues with the software try clearing the footprints and restarting it. Should the issue persist please reach out to our support team at 1-888-265-3733
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while writing an email I tried to copy and 95% of the text I just wrote was GONE,HOW do I get it back??
i tried to copy what I just wrote in an email when what I just wrote was gone. HOW to I get it back???
If this happens again, press CTRL+Z keyboard combinations immediately. That will undo the latest change and bring back the accidentally deleted text.
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zoom
How can I fix the zoom dialog?
If you opened the Zoom option under Edit on the top left corner simply click anywhere outside that window and it will disappear.
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REMOVE THE 5 AOL ITEMS YOU HAVE ADDED INTO MY 'FAVORITE PLACE
REMOVE THE 5 AOL ITEMS YOU HAVE ADDED INTO MY 'FAVORITE PLACES' I SHOULD HAVE THE CHOICE WHAT TO PUT IN THERE-I AM AFTER ALL PAYING FOR THIS SITE AND YOU HAVE NOW CLOGGED UP MY LIST, PUT THEM ALL ON TOP, AND I CAN'T EVEN SEND THEM TO THE BOTTOM OF THE LIST OR DELETE THEM.
I DON'T CARE ABOUT OR USE ANY OF THEM. TAKE THEM OUT.Hello there, the default favorites cannot be removed.
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Manage mail listings better.
Please fix the jumble where mail is listed. I am IT professional. You can do better. There is no way to correct the jumble except to exit AOL and restart. Crude programming.
Please send us a crash report in order for our engineers to look into the issue you are experiencing . To do that, please follow these steps: 1. Open AOL Desktop Gold. 2. Click on Help on the top right, and select Report a Bug from the drop-down menu. 3. Type a short description of the problem, and click Send.
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Major indices key economic indicators
Please, please return performance of the three (DJIA, NASDAQ, S&P) or four (3+Russell) major indices to the top of your finance page. I know what I'm looking for when I visit Finance. If I find it, I may stay and browse. If not, you can bet the farm that I'll go elsewhere - fast.
Click on the Finance option on the toolbar and select My Portfolio from the drop-down menu. You will redirected to Yahoo Finance page where you should see the indices.
If you encounter any issues please reach out to them here https://io.help.yahoo.com/contact/index?page=home&locale=en_US&y=PROD_FIN
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I can no longer access alliantcreditunion.org on AOL desktop Gold
Allow me to access the website like before
Please send us a crash report in order for our engineers to look into this issue. To do that, please follow these steps: 1. Open AOL Desktop Gold. 2. Click on Help on the top right, and select Report a Bug from the drop-down menu. 3. Type a short description of the problem, and click Send.
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LATINO 50 Y PICO CHAT FREEZES
LATINO 50 Y PICO CHAT FREEZES CONSTANTLY, IS TOO SLOW, CAN'T TYPE FAST IT FREEZES. IF A MEMBERS IS IN THE CHAT INACTIVE, AOL QUICK OUT THE NICK, AND CHANGES THE SETTINGS, FONT, COLOR, THIS IS BIG MESS, WE NEED A BETTER SOFTWARE, BROWSER. PREVIEWS AOL WAS THE BEST!!
EMAIL FONT COLOR AUTOMATIC SET IN THE CHAT, WAS NO NEED TO DO SETTINGS ANY TIME GO TO THE CHATSPlease send us a crash report in order for our engineers to look into this issue. To do that, please follow these steps: 1. Open AOL Desktop Gold. 2. Click on Help on the top right, and select Report a Bug from the drop-down menu. 3. Type a short description of the problem, and click Send.
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Up-date AOL Gold?? to be compatible with Southwest airlines website--
Again--up-date AOL Gold??(yeah right) to be compatible with the Southwest airlines website--they keep showing an "error" message when searching for fares--SWA will work when I use Google Chrome instead!! What does that tell AOL???
Please send us a crash report in order for our engineers to look into this issue. To do that, please follow these steps: 1. Open AOL Desktop Gold. 2. Click on Help on the top right, and select Report a Bug from the drop-down menu. 3. Type a short description of the problem, and click Send.
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Emails with no @ ?
I keep getting emails no @ just letters no emails address can't aol just not accept them?
Please open Settings – Mail – General, there is an option “View email addresses” or “Sender’s name”
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photos
When will photos be fixed so they can be pasted in the body of email and not as attachments? It used to work fine with Win 7 but no longer in Win 10 despite making photos smaller or cropping. Having an editor in Gold is useless w/o being able to send a photo. Now one photo won't even send, takes forever and then getting error message to try later. I have reported this "bug" for over 6 months and it still doesn't work.
You can use drag and drop feature or right click and insert picture.
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EMAIL Replies
When doing a reply, I HIGHLIGHT only the text I want to be copied at the
bottom of the email.
BUT now it ignores the HIGHLIGHTed text and copies ALL into the bottom...The default used to be, no highlighting = copy all.
With highlighting, copy ONLY the highlightedWe are unable to replicate the issue. Try restarting the software and if the issue persists give us a call at 1-888-265-3733
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Please send us a crash report in order for our engineers to look into this. To do that, please follow these steps:
1. Open AOL Desktop Gold.
2. Click on Help on the top right, and select Report a Bug from the drop-down menu.
3. Type a short description of the problem, and click Send. -
oath
i have a chrage for 5.29 from oath products is that aol
Please access myaccount.aol.com and check if you are paying for an AOL or an Oath related product.
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