2 factor authentication issues
AOL recently added 2 factor authentication for my account. My first option is getting a code sent to another AOL email - if I leave my primary email to get code in other email, how do I get back to my primary?
Second option - get code on What's App - but I never go to that app and don't know how to.
Third option - click other options & then I can choose a text or phone call to my cell phone. Why are you making it so complicated? Why not just send text to my cell phone to start with?
BARBARA BRUNELL
shared this idea
Hi there! We are sorry for any inconvenience you have experienced. To better understand and address this matter, kindly direct message us on X at @AOLSupportHelp or on Facebook via our AOL Customer Care page. Alternatively, if you do not utilize social media, please visit help.aol.com. Thank you.
-
Baabel Seventeen
commented
Most of us do not want two-factor authentication.
There used to be an option - which did NOT work.
Now even that option is gone.
I for one do not wish to be dependent on a phone to get onto email. It makes one form of communication dependent on another which is not good.