AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
59 results found
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AOL Gold browser freezes up, locks, won't load even it's own pages
Really? I have to close the browser, and completely reboot my computer to get this browser to work properly? While this one is busy not doing anything, using half a gb of ram, I can open AOL Shield and go to the website I can't get Gold to open. Geesh, almost 300 revisions now and it's still a pain in the .............
Let me put you in touch with one of our Technical Support Agents to investigate this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
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Sudden need to sign in each time
After being signed in all day, now when I close AOL Gold, I have to sign back in instead of automatically having the browser open. Then my personal favorites are missing in the task bar, Edit settings doesn't work and I end up having to restart the PC to only have to sign back in again which fixes the "favorites on the task bar, but I get the "welcome, etc. sounds each time. Mail isnt impacted. I reset the sound by disabling them, now every time I have to sign in. Why?
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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When I go from mail to a link I get a screen with OOPS - too many redirects. Not good.
When I go from mail to a link I get a screen with OOPS - too many redirects. Not good.
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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AOL Browser problems
AOL Browser problems are enough to make a preacher's wife cuss, and I should know because I was one for 25 years! Talk about testing my patience!!! Here goes: 1) Once I click on the aol icon, it takes far too long to get even the first signin screen. 2)Once I enter my password, God only knows what response I'm going to get. So far - today alone - I have signed on, only to have a '118 error - timed out' screen pop up repeatedly. The only way I could close aol was by using the task manager. 3)…
Let me put you in touch with one of our Technical Support agents to look more into this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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why can't I get the AOL GOLD that was downloaded yesterday.
Victor at AOL fixed my AOL Gold and now it wont't open. I pay for AOL.
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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AOL Desktop Gold Browser doesn't save browsing history
AOL Desktop Gold Browser doesn't save browsing history
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Aol Gold Disappeared Off Laptop
Aol Gold keeps disappearing off my laptop. I have reinstalled it 2 x's in the last month. Think you should know about this bug!
I’d like to have one of our Technical Support agents to look more into this. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.
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AOL font and size
Letters aren't clear and there's no option to change the font or the color on the aol news and articles. Revision 11.0.3384
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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AOL Games
The AOL games are not working even though we already have updated the flash player. We also did try to refresh the AOL server by uninstalling and re-installing the software. Also, tried to turn off the anti-virus, but still having the same issue.
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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I'm getting "An error has occurred. Please try again later." when I click reply in one of the items in AOL Gold. It was working before. I al
I'm getting "An error has occurred. Please try again later." when I click reply in one of the items in AOL Gold. It was working before. I already updated the Adobe flash player. Please fix this. Thank you
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our team is available 24/7 by phone.
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saving passwords for websites
this sequence does not work:
Use the Browser Password Manager as a secure and easy way to manage your online passwords and credentials.Enable or disable the Password Manager
1. Log in to AOL Desktop Gold.
2. Click the Settings icon Image of the Settings icon. .
3. Click the Browser option on the left-side of the window.
4. Click the Passwords tab.
5. Select 'Offer to save passwords I enter on the web'.
6. Exit out of the Settings window.
Tip icon.To disable the Password Manager, follow the same steps as above but de-select the box next to 'Offer…I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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The chat room d
Chat room is freezing up. When someone responds to your comment on a given topic and you want to reply by clicking "View in Conversation," you cannot get back to the other person's response. And the chat room keeps freezing up and pausing even when typing a comment.
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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Aol Browser and FB posting not working!!!!!
Here I go again...another freeze up of AOL and a shutdown of my FB when I go to post something. This has been an ongoing issue for over 1 year and been reported to the government. Was given FREE aol for a few months and problem remains. Fix the **** thing or I am back to complaining with the government!
Let me put you in touch with one of our Technical Support agents to look more into this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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AOL Gold......I mean "OOPS"
After more than 600 revisions to this defective browser (since I got duped into signing up) it still crashes all of the time and won't open websites, even after I just had them open moments ago. They finally got the browser to open up and start without crashing, but almost daily I have to completely reboot my computer in an attempt to get this horrible thing to even attempt at working properly. I see they are now offering a "Pro" version of AOL Shield....hmmm. I wonder if that one will operate without crashing all of the time.....
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Will Aol Desktop Gold be impacted by Census updating some security features on census.gov that are effective 10/11/2022?
Will my Aol browser continue to work with the security updates to Census.gov going into effect on 10/11/2022?
"To ensure you will continue to be able to access census.gov, please upgrade your browser to the latest version. 💻 Older browsers may fail to display websites correctly and lack updated security features. New browsers are more compatible with websites and provide stronger protection against security issues.
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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password manager
The current password manager doesn't offer to save on many websites, and it doesn't allow manual inputs. Users must continue to use paper and pencil to store the majority of their passwords.
Suggest fixing your password manager or allowing use of other password manager programs.
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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another screen
WTF IS GOING ON NOW. I CLICK TO WATCH A VIDEO AND NOW TWO SCREENS APPEAR WITH THE TOOLBAR ON THE BOTTOM MISSING, WTFFFFFFFFFFFFFFFFFFFFFFFFFF ALREADYYYYYYYYYYYYYYYYYYYYYY STOPPPPPPPPPPPPPPPPPPPPPPPPPP THIS **** AND CHANGE IT BACK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I PAYYYYYYYYYYYYYYY
I would like to have a technician further investigate this. Please call the AOL Desktop Gold team at the number 1-888-265-3733.
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password saving STILL not working properly
I've seen the Question "Save this password?" come up when adding a new URL login. So I know it CAN WORK - sometimes.
BUT -
I had changed my password for a site. The AOL browser tried to use the old one, and of course it failed. I entered the new password, but it was NOT SAVED, it continued to use the old one, I continued to enter the new one, to no avail - the old password was NOT replaced.
Went to SETTINGS.- BROWSER - PASSWORDS, the box is Still checked.
I DELETED the site's entry and stored password,…If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Changed Passwords not being saved
Thank you for not closing this.. See my Post below
When I do a changed password, I never see the "Do you Want to Save this new Password" (or some such check-off), and of course the old passwords keeps coming up..
IE, Edge, Firefox & Chrome all work as expected - not AOL's Browser.Please give us a call at 1-800-827-6364 and one of our technician will assist.
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I lose my Local settings every time i sign off, I cannot change to a another source for news i.e. aol propaganda. my idea is fix this brows
What browser does aol now use?
Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
- Don't see your idea?