This software is running so slow. It is not working properly. I am paying for this service and ads are still popping up and running next to
This software is running so slow. It is not working properly. I am paying for this service and ads are still popping up and running next to the mail. The mail has so many different type fonts. Mail does not stay maximized. Once you open an email, it minimizes which is really annoying. Mail folders are not in the proper order.
Keeping the screen maximized is currently not available, but I’ll make sure your feedback goes to the product team.
To resolve the slowness and performance issues, please try the troubleshooting solutions below:
1. Clear the Footprints in the new AOL Desktop. Here’s how you clear the Footprints: a. In the top left corner of the AOL Desktop window, click “Edit” then choose “Select Footprints to Clear” from the drop-down menu. b. Select “Clear Footprints” from the Browser Settings. No need to wait for a confirmation message, the Footprints will be cleared immediately.
2. Restart the computer. This helps clear the internal memory (RAM), which often resolves many issues. This article provides the steps to restart the PC: https://help.aol.com/articles/restart-the-computer
3. Enable only the essential startup programs. Multiple programs may have been set to start automatically when a computer is turned on. These programs may cause the computer to slow down, and affect other running applications. For help with this, please refer to the following help article: https://help.aol.com/articles/enable-only-essential-startup-programs
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Alan Palermo commented
Why cant AOL address this.... you know this effects everyone
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Anonymous commented
speed things up; stop interfering with ads everytime I turn around, and make "help" really helpful, not a damned search through vague possibilities and other people's comments!! PLEASE.
Over 20 years with AOL worked for me. This isn't doing it!!