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Give us back the 9.8 features in Gold

Bring back desktop themes, stationery and emojis for mail, allow us to set up Favorites like we want them, make icons for toolbar available. Most of the time when I'm typing a e-mail, the type doesn't keep up with me and thus missing letters or words. Give us back all the features of 9.8 because Gold is seriously lacking most everything.

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JAMES AND SANDEE PORTENGA shared this idea  ·   ·  Report…  ·  Admin →
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  • Anonymous commented  ·   ·  Report

    The AOL DESKTOP GOLD is slow unlike the old AOL DESKTOP. Gold is worst than blue. I don't like the ads on the right side of aol desktop as well.

  • TOM commented  ·   ·  Report

    GO BACK TO THE OLD AOL

  • Anonymous commented  ·   ·  Report

    Post it on Main Menu! You're withholding information from everyone!

  • Anonymous commented  ·   ·  Report

    Please, please, please..... make AOL good again!!!!!

  • Anonymous commented  ·   ·  Report

    Please do something with your software Aol desktop gold. It's very slow. I alrdy run System mechanic on my pc but stil The software takes times to launch/open.

  • PAMELA CZEREPAK commented  ·   ·  Report

    All of the feedback already listed I agree with. AOL Desk Top Gold has to be the worst service ever....When will it ever be fixed ?????????????

  • Floyd Chambers commented  ·   ·  Report

    I have used AOL since 1995 and love it. Now GOLD has come along
    and I agree with all the comments following. Email is a special concern.

    Give me back my old AOL and I'll pay for this. As long as AOL GOLD
    exists I'll not use it and will switch to gmail. FIX IT PLEASE.

  • Anonymous commented  ·   ·  Report

    Apparently this is yet another place for you to give customers a false sense of your interest???? The complaints just keep coming and coming and coming and generally they are ALL the same and yet they continue to still exist. After more years than I can count I'm thinking that my money isn't very well spent continuing to stay with AOL. AND IF you tell me ONE MORE TIME "Not Responding" well I don't know why I'm surprised because you are also NOT RESPONDING to your customers concerns and complaints. What a disappointment you have become.

  • Anonymous commented  ·   ·  Report

    Sending photos is still slow - it used to be FAST with optimized when AOL owned AOL- BEFORE AOL GOLD

    It uploads--- but then there is a VERY LONG DELAY before the email is sent. That needs to be fixed. It didn't do that in the past.

  • Anonymous commented  ·   ·  Report

    Sending photos is still slow - it used to be FAST with optimized when AOL owned AOL- BEFORE AOL GOLD

    It uploads--- but then there is a VERY LONG DELAY before the email is sent. That needs to be fixed. It didn't do that in the past.

  • Terry Kline commented  ·   ·  Report

    AOL GOLD is a prison for senior citizens...Or, perhaps, more like a Roach Motel!

  • Anonymous commented  ·   ·  Report

    Let us resize pictures we put in emails like we did with the old AOL. In other words, we would get a menu inside the email that let you choose to increase or decrease by 10% or 20% or 30% etc. This new way is terrible.

    Make the F5 key work.

    When searching on AOL please make the visited links a different color so that we know which URL's we visited. Every single browser does this and we had it on the old AOL.

    Most of all fix the interface so that I don't get constant scroll bars which happens when nothing is touching the corners. I've made adjustments and have tried everything to fix this and even your techs could not fix it. Very annoying problem.

  • Anonymous commented  ·   ·  Report

    Can't believe how awful AOL or AOL GOld is. I can't even sign on to AOL Gold anymore but I'm paying for both. It's down frequently - technical error as they call it. Just don't understand how they have any customers left, including us.

  • Anonymous commented  ·   ·  Report

    What is happening? AOL Gold is going downhill quickly and NOT improving!

  • Christine Sostarich commented  ·   ·  Report

    I've been a customer for 19 years. This is by far the worst piece of **** software I have ever used and now I'm being forced to pay for it. My business is tied in to this account and to change email would be a giant hassle but I am just about to the point where I am willing to to go through that just to have something that works properly. "We're having trouble loading your mail, please try again in 5 minutes" What? I have a business to run, I don't want to wait 5 minutes for you to try and load my email again. I had to turn off my spam folder because important emails were being randomly sent there and I missed some orders so now I get to delete my own spam too. Why can't this be fixed? Get rid of the ads and the garbage news feed and give me back my old AOL.

  • Joe commented  ·   ·  Report

    My idea is for AOL to go back to where we were before AOL Gold. We have had nothing but trouble with AOL Gold. We have hours, and I mean hours, talking with people in India and the Philippines who try to address the problems. Nice as they are they are difficult to understand. We hate the change to Gold. Can't you fix these problems?

  • Wayne Manla commented  ·   ·  Report

    My experience with AOL and desktop gold has be disappointing at best. Frames freeze, scrolling is defective and ads dominate the pages and workings of the software/browser. It's a shame because I have enjoyed AOL content for many many years. Now it's just not worth the trouble to even attempt to observe an entire slideshow. Pitty.

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