Post it on Main Menu! You're withholding information from everyone!

Please, please, please..... make AOL good again!!!!!

Please do something with your software Aol desktop gold. It's very slow. I alrdy run System mechanic on my pc but stil The software takes times to launch/open.

All of the feedback already listed I agree with. AOL Desk Top Gold has to be the worst service ever....When will it ever be fixed ?????????????

I have used AOL since 1995 and love it. Now GOLD has come along
and I agree with all the comments following. Email is a special concern.

Give me back my old AOL and I'll pay for this. As long as AOL GOLD
exists I'll not use it and will switch to gmail. FIX IT PLEASE.

Apparently this is yet another place for you to give customers a false sense of your interest???? The complaints just keep coming and coming and coming and generally they are ALL the same and yet they continue to still exist. After more years than I can count I'm thinking that my money isn't very well spent continuing to stay with AOL. AND IF you tell me ONE MORE TIME "Not Responding" well I don't know why I'm surprised because you are also NOT RESPONDING to your customers concerns and complaints. What a disappointment you have become.

Sending photos is still slow - it used to be FAST with optimized when AOL owned AOL- BEFORE AOL GOLD

It uploads--- but then there is a VERY LONG DELAY before the email is sent. That needs to be fixed. It didn't do that in the past.

Sending photos is still slow - it used to be FAST with optimized when AOL owned AOL- BEFORE AOL GOLD

It uploads--- but then there is a VERY LONG DELAY before the email is sent. That needs to be fixed. It didn't do that in the past.

AOL GOLD is a prison for senior citizens...Or, perhaps, more like a Roach Motel!

Let us resize pictures we put in emails like we did with the old AOL. In other words, we would get a menu inside the email that let you choose to increase or decrease by 10% or 20% or 30% etc. This new way is terrible.

Make the F5 key work.

When searching on AOL please make the visited links a different color so that we know which URL's we visited. Every single browser does this and we had it on the old AOL.

Most of all fix the interface so that I don't get constant scroll bars which happens when nothing is touching the corners. I've made adjustments and have tried everything to fix this and even your techs could not fix it. Very annoying problem.

Can't believe how awful AOL or AOL GOld is. I can't even sign on to AOL Gold anymore but I'm paying for both. It's down frequently - technical error as they call it. Just don't understand how they have any customers left, including us.

What is happening? AOL Gold is going downhill quickly and NOT improving!

I've been a customer for 19 years. This is by far the worst piece of **** software I have ever used and now I'm being forced to pay for it. My business is tied in to this account and to change email would be a giant hassle but I am just about to the point where I am willing to to go through that just to have something that works properly. "We're having trouble loading your mail, please try again in 5 minutes" What? I have a business to run, I don't want to wait 5 minutes for you to try and load my email again. I had to turn off my spam folder because important emails were being randomly sent there and I missed some orders so now I get to delete my own spam too. Why can't this be fixed? Get rid of the ads and the garbage news feed and give me back my old AOL.

My idea is for AOL to go back to where we were before AOL Gold. We have had nothing but trouble with AOL Gold. We have hours, and I mean hours, talking with people in India and the Philippines who try to address the problems. Nice as they are they are difficult to understand. We hate the change to Gold. Can't you fix these problems?

My experience with AOL and desktop gold has be disappointing at best. Frames freeze, scrolling is defective and ads dominate the pages and workings of the software/browser. It's a shame because I have enjoyed AOL content for many many years. Now it's just not worth the trouble to even attempt to observe an entire slideshow. Pitty.

BRING THE OLD BACK PLEASE

Mail just got even slower and when clicking on spam folder the sent mail tab opens first. This started 2 days ago.

Mailboxes and loading of mail was always painfully slow but now it got even worse. So did deleting mail. All of these things take forever and I just don't have the patience for it anymore. I will look into Gmail asl has become useless.

The new desktop pales in comparison to the old one. A lot of times it would freeze - sometimes the screen would not load correctly. A lot of times when I click on something it does not load correctly. This is very intermittent and has happened a lot and I have uninstalled and reinstalled a lot of times

I'm sorry, but I do not like the AOL Desktop Gold version. The design is very ******* my eyes, because the framed boxes where you type your email address and subject line are very small, and the lines are so bold and thick. Also, where all of the emails are listed, the font is too bold and chunky. This new design looks a lot like the free version. I pay $4.99 per month, because I like having all the features that come with the paid version, but now it is not enjoyable to use anymore. I wanted to write a complaint right when the new version came out, but I put it off hoping that I would get used to the new version, but I still dislike it very much.

Makei t MORE user friendly; train your people (make it easier to get support) AND bring back some of the 'old' version options!!