Give us back the 9.8 features in Gold
Bring back desktop themes, stationery and emojis for mail, allow us to set up Favorites like we want them, make icons for toolbar available. Most of the time when I'm typing a e-mail, the type doesn't keep up with me and thus missing letters or words. Give us back all the features of 9.8 because Gold is seriously lacking most everything.
JAMES AND SANDEE PORTENGA
shared this idea
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gp
commented
You expect me to make thoughtful suggestions, yet AOL did not make thoughtful changes when you forced paying customers to take a product that is a jalopy and does NOT work. It's slow, laborious and I am unable to open or send even simple Excel or Word documents. The simplest of actions are gone, and I am expected to pay for this. Seriously! FIX IT or let us go back to the old software which worked just fine. I don't need to pay for aggravation, I can be aggravated for free.
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James MAuney
commented
GET RID OF AOL GOLD! I do not AGREE with your service!!!!!!!
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Anonymous
commented
Aol Gold is slow and still freezes after reinstalling it and doing the troubleshooting steps with the agent. please fix this. thanks
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Anonymous
commented
Why has service gotten so much worse since I started paying for it? Disappearing passwords for accounts that have been established for years. Software not working when installed on new computer. More ads showing up everywhere. And the SPAM over running my emails. This has got to stop or I will no longer be with AOL. (I am a 20+ years customer)
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Marilyn Flynn
commented
Get rid of AOL gold and stop recycling old news! And all the complaints below.
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MARY KARIM
commented
They have had plenty of time but haven't fixed anything. I don't think they ever will. It is very sad that something so great turned out to be so bad.
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Anonymous
commented
this **** gold is still here because you don't want to admit you were wrong and we are right
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Anonymous
commented
aol are total asswipes
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robert kobetitsch
commented
been months now + getting worse every day - sign in - emails - news - tech support - report a bug - customer service - failed url's - slow - non caring attitude to long time paying customers - user unfriendly - amateur favorites format - nothing being done to solve any existing problems but adding new problems with each + every update - ETC. !!!
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Anonymous
commented
I have errors pop up when I try to send e mails. I have complained, but have no response from AOL.Is AOL taking money for subscriptions and not delivering services?
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Anonymous
commented
Here's my idea.....You can improve AOL gold by bringing back the features that the old AOL had. I still think AOL Gold STINKS!!!!!!!!!!
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Anonymous
commented
This program is far worse than just bad. So is the tech help. Someone on this forum had a browser problem and tech's reply to her was to use a different browser. Is this believable??
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Anonymous
commented
Engineers must redo aol gold so that it works. 9.82 worked better than aolgold and it was free..............why would aol want to loose customers?
thanks for listening -
johnquinn
commented
I agree,I`ve had nothing but troubles since I downloaded AOL Gold.
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Anonymous
commented
fix the software or bring back the old software, Gold is slow as a turtle, email sucks for sending, searching old emails, etc. It's horrible.
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Anonymous
commented
I keep getting messages from aol that you are going to shut down my old AOL WHICH has been SHUT DOWN since December. Worries me that you don't keep track of that. Please get rid of Gold...it constantly freezes and weird things are happening to it.
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Anonymous
commented
I have loss all my favorites from my old AOL account. Is there any way to get them back?
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Anonymous
commented
Why would you change what was working ? I had my favorites set up the way I needed them to be for MY convenience, the way that was fastest for ME. Now what I use the most I have to scroll around to find. Return it to the way it was. You took a good thing that was working -- not just favorites, but pretty much the whole of AOL -- just fine and turned it upside down for no apparent good reason.
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Anonymous
commented
email addresses, saving pictures, etc.
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Qquincy Qu
commented
Over the years AOL has been the leader in my opinion when it comes to stable and reliable internet connection service. All the features works as they were suppose to. AOL was the way I started interacting with the internet via mail and surfing experience. In fact I still use my first AOL email address.
I have had friends "sarcastically remarking to me that AOL is "Ancient" and I should try other updated services. I refused because I Liked the way AOL was. not like it is now.
I feel that just for the sake of doing something different that you thought would be appealing you changed. While the goal was good. The results were not.
I still like using AOL but, not the way it is. I will stick with it unless I find something that works better for me. Good luck! and give me back the software I like. "AOL"... I hope it still means "America Online."