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Give us back the 9.8 features in Gold

Bring back desktop themes, stationery and emojis for mail, allow us to set up Favorites like we want them, make icons for toolbar available. Most of the time when I'm typing a e-mail, the type doesn't keep up with me and thus missing letters or words. Give us back all the features of 9.8 because Gold is seriously lacking most everything.

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JAMES AND SANDEE PORTENGA shared this idea  ·   ·  Report…  ·  Admin →
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  • Shirley Roschke commented  ·   ·  Report

    I am having more problems since you updated AOL. You did not make it better, you made it worse and much harder to use
    I am getting very tired of all the problems and calls I had to make since you updated it

  • Anonymous commented  ·   ·  Report

    I agree! We're paying to get bombarded by ads and "next page" stories!

  • BOB LAMPERT commented  ·   ·  Report

    Find someone bright enough to fix the AOL Gold's Problems after all we are paying !!!!

  • BOB LAMPERT commented  ·   ·  Report

    The worst ever loose most of my address book almost daily and importing from the old aol does NO GOOD

  • Anonymous commented  ·   ·  Report

    hate the new update. I also miss the numbered pages whenever I print something. Also miss the dates of the bottom of the printed pages.

  • Suzanne commented  ·   ·  Report

    I'm not sure what has happened with AOL Gold, but it has slowed down to a crawl! I do pay for my service but NOT getting the speed I had when I first installed it. I am on Broadband and outside AOL Gold my speed is what is like I pay for! HELP!

  • Anonymous commented  ·   ·  Report

    I do not like it at all! Slow and too many advertisements! Give me back the original AOL10! Bring back IM's!

  • gp commented  ·   ·  Report

    You expect me to make thoughtful suggestions, yet AOL did not make thoughtful changes when you forced paying customers to take a product that is a jalopy and does NOT work. It's slow, laborious and I am unable to open or send even simple Excel or Word documents. The simplest of actions are gone, and I am expected to pay for this. Seriously! FIX IT or let us go back to the old software which worked just fine. I don't need to pay for aggravation, I can be aggravated for free.

  • James MAuney commented  ·   ·  Report

    GET RID OF AOL GOLD! I do not AGREE with your service!!!!!!!

  • Anonymous commented  ·   ·  Report

    Aol Gold is slow and still freezes after reinstalling it and doing the troubleshooting steps with the agent. please fix this. thanks

  • Anonymous commented  ·   ·  Report

    Why has service gotten so much worse since I started paying for it? Disappearing passwords for accounts that have been established for years. Software not working when installed on new computer. More ads showing up everywhere. And the SPAM over running my emails. This has got to stop or I will no longer be with AOL. (I am a 20+ years customer)

  • Marilyn Flynn commented  ·   ·  Report

    Get rid of AOL gold and stop recycling old news! And all the complaints below.

  • MARY KARIM commented  ·   ·  Report

    They have had plenty of time but haven't fixed anything. I don't think they ever will. It is very sad that something so great turned out to be so bad.

  • Anonymous commented  ·   ·  Report

    this **** gold is still here because you don't want to admit you were wrong and we are right

  • bob k. commented  ·   ·  Report

    been months now + getting worse every day - sign in - emails - news - tech support - report a bug - customer service - failed url's - slow - non caring attitude to long time paying customers - user unfriendly - amateur favorites format - nothing being done to solve any existing problems but adding new problems with each + every update - ETC. !!!

  • Anonymous commented  ·   ·  Report

    I have errors pop up when I try to send e mails. I have complained, but have no response from AOL.Is AOL taking money for subscriptions and not delivering services?

  • Anonymous commented  ·   ·  Report

    Here's my idea.....You can improve AOL gold by bringing back the features that the old AOL had. I still think AOL Gold STINKS!!!!!!!!!!

  • Anonymous commented  ·   ·  Report

    This program is far worse than just bad. So is the tech help. Someone on this forum had a browser problem and tech's reply to her was to use a different browser. Is this believable??

  • Anonymous commented  ·   ·  Report

    Engineers must redo aol gold so that it works. 9.82 worked better than aolgold and it was free..............why would aol want to loose customers?
    thanks for listening

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