Give us back the 9.8 features in Gold
Bring back desktop themes, stationery and emojis for mail, allow us to set up Favorites like we want them, make icons for toolbar available. Most of the time when I'm typing a e-mail, the type doesn't keep up with me and thus missing letters or words. Give us back all the features of 9.8 because Gold is seriously lacking most everything.
JAMES AND SANDEE PORTENGA
shared this idea
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RICHARD SHEFF
commented
HOW DO I REMOVE GOLD AND MAKE SURE MY ORIGINAL AOL FILES ARE NOT ALTERED.
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RICHARD SHEFF
commented
RESTORE CUT/PASTE INTO MAIL BODY instead of only attachments... AOL is waaaay less functional than the original desktop.. and the endless ad's even when paying your remove adverts fee. :( driving me further away...
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RICHARD SHEFF
commented
the old desktop just needed improving some things, and keeping the IM function. gold does NOT have the functionality it needs. am uninstalling the trial. will manage the freebee and or establish my own email presence from my business host. what i suspected was coming when you terminated IM has come true. wonder how many are leaving aol..
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Shirley Roschke
commented
go back to the old AOL. The new Gold is not as good
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Shirley Roschke
commented
I am having more problems since you updated AOL. You did not make it better, you made it worse and much harder to use
I am getting very tired of all the problems and calls I had to make since you updated it -
Anonymous
commented
I agree! We're paying to get bombarded by ads and "next page" stories!
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BOB LAMPERT
commented
Find someone bright enough to fix the AOL Gold's Problems after all we are paying !!!!
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BOB LAMPERT
commented
The worst ever loose most of my address book almost daily and importing from the old aol does NO GOOD
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Anonymous
commented
hate the new update. I also miss the numbered pages whenever I print something. Also miss the dates of the bottom of the printed pages.
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Suzanne
commented
I'm not sure what has happened with AOL Gold, but it has slowed down to a crawl! I do pay for my service but NOT getting the speed I had when I first installed it. I am on Broadband and outside AOL Gold my speed is what is like I pay for! HELP!
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Anonymous
commented
I do not like it at all! Slow and too many advertisements! Give me back the original AOL10! Bring back IM's!
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gp
commented
You expect me to make thoughtful suggestions, yet AOL did not make thoughtful changes when you forced paying customers to take a product that is a jalopy and does NOT work. It's slow, laborious and I am unable to open or send even simple Excel or Word documents. The simplest of actions are gone, and I am expected to pay for this. Seriously! FIX IT or let us go back to the old software which worked just fine. I don't need to pay for aggravation, I can be aggravated for free.
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James MAuney
commented
GET RID OF AOL GOLD! I do not AGREE with your service!!!!!!!
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Anonymous
commented
Aol Gold is slow and still freezes after reinstalling it and doing the troubleshooting steps with the agent. please fix this. thanks
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Anonymous
commented
Why has service gotten so much worse since I started paying for it? Disappearing passwords for accounts that have been established for years. Software not working when installed on new computer. More ads showing up everywhere. And the SPAM over running my emails. This has got to stop or I will no longer be with AOL. (I am a 20+ years customer)
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Marilyn Flynn
commented
Get rid of AOL gold and stop recycling old news! And all the complaints below.
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MARY KARIM
commented
They have had plenty of time but haven't fixed anything. I don't think they ever will. It is very sad that something so great turned out to be so bad.
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Anonymous
commented
this **** gold is still here because you don't want to admit you were wrong and we are right
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Anonymous
commented
aol are total asswipes
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robert kobetitsch
commented
been months now + getting worse every day - sign in - emails - news - tech support - report a bug - customer service - failed url's - slow - non caring attitude to long time paying customers - user unfriendly - amateur favorites format - nothing being done to solve any existing problems but adding new problems with each + every update - ETC. !!!