I have been very disappointed with AOL Gold because it gives me error messages that you can't send mail at this time, and try back later. I am also receiving error messages at sign on, and the Welcome Screen is blank except for an error message at the top of the screen. And before Gold, I could Delete emails much quicker, but GOLD seems to have think about the delete, and its a very slow process when you wish to delete multiple emails.

terrible!!!! Most of the time my e-mail doesn't work. JUst says error when I try to send documents to client. I hate this and am just going to use gmail..

Email cannot be displayed. Try again in 5 minutes?? I have been using AOL forever and never saw anything like this.

MAIL Doesn't pull up says wait 5 minutes then I wait and it doesn't pull up AOL SUCKS

Why bring out something new if it is not as good as what we had?????

I F....ing hate AOL!!! I have been a user for over 20 years but some of the **** they pull is mind numbing! Cramming AOL Gold down our throats and the way they present ALL of their information and stories sucks. You click on a story block about an item and then you have to click "NEXT" on 50 things you don't give a **** about to get to the story you clicked on in the first place!!! It's maddening!! What a bunch of jerks!!

Please go back to AOL10 much better than Gold

AOL Gold is horrible. Our service "disappeared" seven times already, and we had to call and speak to people who are hard to understand. Service is slow, and the maintenance people always try to sell us another service to "speed up" our computer. Often, we get a "unable to send mail at this time" notice, which can last for hours. You promised improvements and new features. All you did was take away wallpaper, nice images we could use to decorate our mail, celebrity Welcome voices, and all of the different emojis that we used to have. This is a joke. Give us back the service that we used to have.

Not happy with AOL Gold. Liked the old way.
I am having trouble with passwords and cannot get any help? I have been using AOL since it began.

AGREED - the old AOL worked correctly all the time, it was SO MUCH BETTER than gold.
Gold is like a bad joke, we have to pay fees for it, only to have daily problems with email.
Never had problems like this with the former AOL desktop.
Gold is undependable, and there are problems EVERY SINGLE DAY.
We use AOL accts for businesses and personal, and Gold restricts us from operating properly.
Navigating the issues is time consuming and is so frustrating!

To the representatives of AOL Verizon Gold this Platform absolutely SUCK. You called Gold, why this platform you have and what you call Gold is now where near the AOL like once before. change that Platform and bring back the OLD AOL it work 100 hundred thousand time better than what you call GOLD for it sucks!!!!!!!!!!!!!!!!

Look at the platforms of other good browsers and take the best features to incorporate in AOL Gold. Currently it can't handle very well multiple tasking and email is ridiculously slow. It often freezes up or is unresponsive for several minutes. They reinvented AOL to allow for more ads but at a huge cost to the integrity of the product.

AOL Desktop Gold can be described in two words: "It Sucks", It is much slower than the previous version of AOL desktop. Also when I click on a story on the Welcome screen and I am finished reading it and close the story the entire Welcome screen closes. I have to restart the Welcome screen and cycle through all the previously viewed links. I'm beginning to realize why people laugh at me when I tell them I still use AOL.

Fix AOL Gold to stop freezing when you sign on. Very frustrating!

go back to the way it was this new junk sucks can't get around like you could and the way the mail comes up is sorry this will be my last month using this ****. I am canceling my subscription to aol it's not worth 5+dollars

I can sign on, but trying to get email or other internet interaction is futile! For the past 9 hours I've been getting the message that tells me that you're having trouble loading my email and to try again in 5 minutes! Come on, this is really unacceptable! AOL Gold has been nothing b ut trouble since you forced it on us. I've been an AOL customer for many, many years but now I'm considering if I want to continue. I hope you get rid of AOL GOLD ASAP!!!!

So tired of problems with AOL the last couple of days. It is getting worse, not better!

What is going on?????? So tired of not being able to get into my mail to read or even being able to send an email. This is happening more frequently. AOL GOLD is terrible!!! Ready to leave AOL and go to Gmail. Why are we paying for a service we can't use? Does AOL intend to credit us for not being able to sigh on? I sincerely doubt it !

Please fix the mail issue- it is so frustrating not to be able to read new e-mails or at times even send e-mails- happened to me today on and off easily 30 times.. even the webmail wasn't working .
Why am I paying you money just to be frustrated I can watch the clowns in Washington for free.

AOL GOLD IS THE WORST POSSIBLE EMAIL FUNCTION YET...WON'T LOAD EMAILS AND CONSTANT DELAYS