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Give us back the 9.8 features in Gold

Bring back desktop themes, stationery and emojis for mail, allow us to set up Favorites like we want them, make icons for toolbar available. Most of the time when I'm typing a e-mail, the type doesn't keep up with me and thus missing letters or words. Give us back all the features of 9.8 because Gold is seriously lacking most everything.

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JAMES AND SANDEE PORTENGA shared this idea  ·   ·  Report…  ·  Admin →
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  • Stan James commented  ·   ·  Report

    You need to put all of us back on 9.8 until you have a Gold product that is at least comparable to 9.8! Gold right now is not worth Paying for! PUT US BACK TO 9.8 PLEASE OR YOU WILL LOOSE A LOT OF CUSTOMERS!

    THANK YOU

  • David L sawdy commented  ·   ·  Report

    It appears as if AOL is trying to get rid of everyone. I've been here since before AOL took over 1993 and with out a dough this is one of the worse products that we have had to deal with. Always before they came out with a Bate version that one could sign up for and help debuging but not this time. I'm 81 and don't have time for this anymore.

  • Linda Baird commented  ·   ·  Report

    Hi, to many steps to sign in and when doing a search that blue highlight is very distracting. Sorry but the site looks dated.Flipping around from mail to new mail is a wasted step.
    I'm sure it was alot of work to put together but sorry so things just iarent working for me at least.

  • Kathryn Jolowicz commented  ·   ·  Report

    Nothing but problems. just sent a photo pasted in my email. It took 170 seconds to send. happens often.
    AOL VIP and Go To Assist and upper level try to help, but nothing.

  • Anonymous commented  ·   ·  Report

    Had AOL for over 20 years. Best version was 9.8. Don't like AOL Gold. AOL customers should have a choice of what version they want.

  • Anonymous commented  ·   ·  Report

    Why do we now see full page ads after we send an email, it is very annoying.

  • Anonymous commented  ·   ·  Report

    Just allow extensions for things like ROBOFORM!!!!!!!

  • ANDREA SPIELMANN commented  ·   ·  Report

    Since the gold version I have had nothing but aggravation, system runs slow for everythig(signing on , opening mail , Downloads, saving mail & etc). The advertising is another issue when I pay 17+ per month and use none of the bells or whistles. You need to hire someone with better knolege of writing the software.

  • Jim commented  ·   ·  Report

    Repair the latency issues with AOL Desktop Gold. Totally unacceptable for typing, reading emails, and scrolling on any page. Even having problems typing this idea post!

  • Anonymous commented  ·   ·  Report

    This font was available for years. PUT IT BACK!

  • Dale Doepker commented  ·   ·  Report

    Stop the requirement of having to click on "Inbox" before "New" mail. We never had to do this in 9.8.3 or before. total waste of my time!!!

  • Phil commented  ·   ·  Report

    Iv'e about had it with AOL. I'm going to move to Google Chrome. When AOL is resident, everything runs at a snails pace or even hangs up the system.(Windows 7). I can't run a business that way. Please enable the older version.

  • Anonymous commented  ·   ·  Report

    AOL needs to hire programmers that know what they are doing. The new AOL DeskTop gold is horrible and continue causes issues. When responding to articles it just stops typing and takes 30-60 seconds to catch up. When you go to delete emails it jumps all over the page causing you to delete the wrong email. Everything about it is horrible and I have not found anyone that his happy with it yet you now charge us monthly for the service. Use the money to get a programmer from Apple or Google that knows what they are doing!

  • Ronald Bond commented  ·   ·  Report

    WHY does it take so long to get fixes made ??? The Gold was foisted on us very quickly but the changes to get it back to a workable system seem to take for ever ! Does someone have "egg on their face" over this COMPLETE ***** up? How high up the ladder does the responsibility go ?

  • Anonymous commented  ·   ·  Report

    Where to start: When including pics in e mail sending time is way too long, much longer than before. Can only include one at a time without going back into file and adding. No editing features.

    I certainly do not feel that Gold is any improvement over previous system

  • Kathleen Schneeloch commented  ·   ·  Report

    Chat rooms that begin with aol://2719:3-5719- no longer work. When AOL load, there's a lot of screen flashing (smaller black boxes brightening and coloring) until they finally find a place on the AOL desktop. Same when I close out AOL.

  • Anonymous commented  ·   ·  Report

    been a member for TWENTY-FIVE years....and you say I HAVE NO ACCOUNT?????.this GOLD has been NOTHING BUT A PROBLEM...You must have hired some of these YOUNG DUMB PEOPLE....put back to the 9.8, and the employees who KNOW WHAT TO DO.......

  • Anonymous commented  ·   ·  Report

    this GOLD thing has been nothing but trouble...this is TERRIBLE...After being with you for TWENTY-FIVE years I guess I have to switch...Tried to go on tonight and get a message i DO NOT HAVE AN ACCOUNT?????

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