The extra step to logon is another GOLD is slower than 9.0 go back to 9.0 or fix GOLD don't go backward

My wife often would send Emails containing aol graphics.
We cannot find any graphics access on your new Email composing screen

Well...I can see that I am not alone...that the new Gold AOL sucks....it's terrible..we now have to pay for less....top of my list is the disappearance of the "ART" that was available to insert in emails...animated features and colorful fonts that added to expressions....shame on you for charging now and taking away fun features....I am annoyed every time I write an email...even the "Smiley faces" now come in VERY SMALL italicized faces that you cannot even see....FIX THAT !!!!!

I have been with AOL for 20 years and I am offended that you now charge and take away simple services...I was told it was "under development" SERIOUSLY???? I have a bigger list..but I'm starting with this issue....

People laugh at AOL....you better change things for the better... if you expect to keep any kind of clientele

This AOL gold is just a way for them to stop us from getting the free version. It looks like they slapped this together in order to get rid of us Its like blackmail. This Gold is really RUST, so far inferior its an insult to think we would want it. It may be worse than the original one. Cant access pictures, almost impossible to copy & paste, no Mail Waiting to be Sent, not all favorites were transferred over to gold. No way to switch between names. So many "Clicks" just to get online. I have been very supportive of AOL since they started. Friends have laughed at me for sticking with AOL as they all switched to the other more popular places like G, Yahoo, etc. They were right. They must have designed this GOLD with a brown bag and crayons.

I agree. The email system still has multiple errors that is very frustrating and I now have to pay for this! Really!
I keep getting the following error every week:
failure to send 440:13004
Your help people were no help. It seems to be a programming bug in the new system.

I can't imagine any group of engineers coming up with such an awful upgrade. The old 9.8 worked and worked pretty well, as far as AOL software. Most of my friends gave up on AOL long ago, but this latest insult in engineering has made all the rest switch to gmail, msn, Verizon, or Yahoo. Nice work!

The *New* Gold sucks! You can't insert email addresses like you did in 9.8 and you cannot insert several pictures at one time. You have to add them one at a time. It is extremely user-unfriendly. It is a Giant step BACK from earlier versions AND we have to put up with far too many awful Ads that we never read anyway!

This is the worst AOL software I have ever seen over the years. AOL, bring back 9.8.2 and fix the little issues with it or else you will lose a lot of customers and don't take forever to do it, either.

Gold is terrible. In fact, it's the worst thing AOL has ever produced. Please bring back 9.8.2 and fix the little issues with it.

many of the prior Gold features are gone,,, too many to name... today I tried to, as I could with prior desktops, to Block Unwanted MAIL in the email itself when right clicking the sender... this is no longer an options and it really is extremely annoying... you had over 6 month now to bring back features Desktop user want/enjoyed... GET WITH IT

slow adg is still on going, please fix

Your AOL Gold is so slow I am going to stop using AOL.

You eliminated the ability to dropdown contents from mailbox and Financial while in another screen.Very inconvenient!

Alphabetizing Favorites does not work. If item name isn't precise,it's like looking for a needle in a haystack.
Go back to letting us arranging items by choice,not strict (and rigid) alphabetical sort.

1. Permanently hide the folder list as an option.

2. Show how many emails each screen name contains in the sign on screen. I have 7 screen names and I use this function to see whether I have to sign in to a screen name or if I can skip it.

3. When I try to choose a background AOL Gold shuts down and I have to re-sign back in.

4. As I log into each screen name a large white rectangle box flashes across my screen. This has been happening since the day that AOL GOLD was initiated. Easy fix is to bring back AOL 9.8.2 with maybe some updates.

5. I pay monthly for AOL and I shouldn't be forced to use a new desktop that doesn't work for me.

6. I've uninstalled AOL Gold to try and fix these problems and then it is hard to find a new AOL Gold installation link.

7. I can not become invisible at sign on.

8. Where do I find the AOL system information that includes utilities in AOL Gold as in the 9.8.2 . All I had to do was right click on the AOL icon and was able to click the Utilities and clear cookies and cache, it used to be so easy!

9.These are just a few of the problems I'm not happy with and at the moment can not think of the rest.

You removed many old good features for AOL Gold.
Let's go back to the old AOL.
Can the monthly $4.99 be so urgent?

I realize that AOL is slowly failing, but do you have to turn into a **** magazine. It's like reading the Enquirer.

I want the AOL 9.8 back by the first of the month or I'm gone! Don't try and tell me you cant't do it either. I'm not pleased with this AOL Gold. It's more like fools gold!

Ive been a loyal customer of AOL products since 2004.I'm not happy at all with this AOL Gold. I'm shutting down my account on the first of the month and am going elsewhere unless i can get the AOL 9.8 back!

AOL GOLD IS ********* AND NO ONE AT AOL GIVES A ****.
SHAME.......