GOLD STINKS
I AM GOING WITH 85% OF THE OTHER FOLKS IN THIS LIST....AOL GOLD STINKS. I have not had this much trouble with AOL since the first day I signed up for it in 2000. Mail - cannot open, trouble getting into the application, VERY VERY VERY SLOWWWWWWWWWWWWWW in response. Basically this package stinks - and if you paid a lot for it you were had. Thank you for listening but I doubt if this will do any good!
I’ll send your thoughts to our product Team, meanwhile, please try these steps:
1. Clear the Footprints in the new AOL Desktop. Here’s how you clear the Footprints: a. In the top left corner of the AOL Desktop window, click “Edit” then choose “Select Footprints to Clear” from the drop-down menu. b. Select “Clear Footprints” from the Browser Settings. No need to wait for a confirmation message, the Footprints will be cleared immediately.
2. Restart the computer. This helps clear the internal memory (RAM), which often resolves many issues. This article provides the steps to restart the PC: https://help.aol.com/articles/restart-the-computer
3. Enable only the essential startup programs. Multiple programs may have been set to start automatically when a computer is turned on. These programs may cause the computer to slow down, and affect other running applications. For help with this, please refer to the following help article: https://help.aol.com/articles/enable-only-essential-startup-programs