GOLD address file still not working correctly
The Gold address book is still working correctly. I have had issues with this from the very beginning. If you transfer a name from 'All Contacts' into an address folder it will not stay in there. I also get duplications in the address folders. I have lost names in the address folders also. I have contacted AOL techs several times and they reset my address book only to have it not work properly again and again. You have advised me that you have reset my address book and refreshed the servers. You have a bigger problem than resetting servers. You guys try transferring a name from 'All Contacts' into an address folder then sign off and back on. That name will be gone. It is really getting frustrating. Let's get this fixed.
I’d like to have one of our Technical Support agents look deeply into the issue you encountered with the address book. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
MICHAEL GILL commented
I've been TRYING to read Zen Herald. The problem is that the site kept dropping and I'd get a damned ad. So I back up and get the page back and then try some more. After several attempts to read the material without success. I gave up. AOL has gone from a good site to a piece of ****. I will have to look for other options.