loaded new gold, now 5 years of new mail is gone,,, where did it go and how do i get them back
why did aol change this,, the 9.8 worked just fine, this sucks and i am going to learn about other gmail and others and be done with this ****,,
Let’s try to see if we can recover the missing emails. Please follow the steps in the help article below.
https://help.aol.com/articles/aol-desktop-importing-your-personal-information
If the problem isn’t resolved after running the Import Wizard, please call our AOL Desktop Gold team at 1-888-265-3733 for more assistance.
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Susanne commented
Please have my folders put back on all of my emails from 09/2017 up to present. Some of my folders are missing and that happened when I started using Gold. The issue was I couldn't switch from screen name to screen name and in that process of getting that fixed, we lost all folders from the time I started using Gold.
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Richard Hoang commented
aol gold is fine for a few days then just this morning I found that all old my emails was lost.
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Anonymous commented
When my AOL Desktop Gold was uninstalled and reinstalled , it seems my personal mail folders (folders I saved on my PC) were not all there, and the folders that were intact did not have all the email I had stored in them (example, there were many messages missing with large gaps in between the mail that was displayed),