please don't be unethical...
after 20 years with AOL, you forced me off a no problem AOL to having frozen screens on the "Gold" platform......the page freezes up on me and VIBRATES with the cursor bar on the right side and the WHOLE bottom LINE rapidly vibrating up & down............."Michelle" was nice and seemingly helpful and did the Bomgar control but then tried to sell me the SUPER ANTI SPYWARE app. for $3.99 a month , therefore nearly doubling what I pay monthly..........I had already starting "migrating" some of my web sites i use to my GOOGLE CHROME and it you want to lose me completely, then that is what will happen if MY AOL GOLD page keeps freezing up unlike the older version of AOL...........There is an inherent conflict of interest when YOU use a supposed TECH person to SELL an already LONG TIME paying CUSTOMER such as myself , an additional product..!!!!!!! Money is very tight these days and I am very disappointed that AOL would pull an unethical scam such as this..!!!!!!!!! It may not be against the law but it crosses international boundaries and is highly unethical by you..!!!!!!!!!!!!!!!!!!!!!!!!!! If my page does not work properly, I will switch full time to GOOGLE CHROME ...............You should apologize to me............................Sincerely a ticked off long time customer who was very pleased with AOL until now because GOLD without a "share' button loses much of its appeal to begin with..!!!!!!!!!!!!!!
It’s certainly our expectation and desire that you receive the highest quality service when working with customer support. Rest assured that we’ve captured your complaint and will make sure your experience is shared with others in an effort to prevent this in the future.
Please report the freezing problem to our AOL Desktop Gold team so they can investigate it further:
1. Click the Help button in the top-right corner of the AOL Desktop window
2. Select Report a Bug from the drop-down menu
If the problem persists, please call 1-888-265-3733 to have one of our Technical Support Agents investigate the cause of this issue.