Someone explain the new "Inbox". I'd like the 9.8 "New Mail", "Old Mail", and "Sent Mail' back.
For 20 years, we had New Mail, Old Mail, and Sent Mail, with the option of keeping mail as New Mail. Now I don't know what is going on and I have lost some emails that I wanted to keep. Not happy. Not happy at all with this new version of AOL Mail.
The Inbox is the main folder where all your emails (read and unread alike) appear. This divides into New and Old folders. In the New folder, you can see only the unread emails as well as those you kept new. In the Old folder, you will see all read emails. These emails remain in the old folder until you decide to move them to a different folder.
Try refreshing the mailbox. Click on the Mail option on the top of the desktop screen and select Refresh Mailbox from the drop-down menu.
-
Anonymous commented
The explanation given below is wrong. The INBOX is a duplicate of the
NEW Mail box. It does not hold old mail:RESPONDED · Product Support (Product Support, AOL) responded
The Inbox is the main folder where all your emails (read and unread alike) appear. This divides into New and Old folders. In the New folder, you can see only the unread emails as well as those you kept new. In the Old folder, you will see all read emails. These emails remain in the old folder until you decide to move them to a different folder. -
SHIRLEY JONES commented
Remove the annoying INBOX TAB. The new, old and sent are just fine.