Marking emails as unread does not always work
It rarely works on the first try, mark it as unread and expect it to stay in your new mail then when you want to have a double take you can't find it. Go to old and have to mark it as unread 2/3 more times before it's move back to the inbox. (side note, why isn't my screenname good enough to leave feedback? since I have to add the @aol.com to leave feedback am I going to have to do so to email other aol members as well?)
Anonymous
shared this idea
Try refreshing the mailbox. Click on the Mail option on the top of the desktop screen and select Refresh Mailbox from the drop-down menu.
If the problem isn’t resolved, please call our AOL Desktop Gold team at 1-888-265-3733 for more assistance.
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Chloe Edge
commented
I cannot use my "mark unread" button today. Why not? Will you fix it for me or tell me how to reinstate it?