AOL DataMask Screenshot Issue
AOL DataMask Screenshot Issue
When I use DataMask and try to make a screenshot on Dell’s website, it would not work. And, I did put an X in the appropriate screen block option and also selected Exit in the notification area. Furthermore, I can make a screenshot on any other website or document. I use Windows 10 and AOL Gold.
Below is one Dell’s website where I could not make a screenshot.
http://www.dell.com/support/home/us/en/19/quicktest?c=us&l=en&~ck=mn
Please fix.
Jerry
1/22/18
Jereld Reeder
shared this idea
Besides disabling DataMask, please also turn off the Screen Capture Protection from within AOL Desktop Gold. To do that, follow these steps:
1. Open AOL Desktop Gold and sign on.
2. Click on the Edit button on the top left corner.
3. Select General Settings from the drop-down menu.
4. Go to the Premium Security tab.
5. Uncheck “Enable Screen Capture Protection” (changes as saved automatically).