Links on aol welcome page don't work.
Hi; I'm on the welcome screen, page 2 of 7a, with an article re: 'sudden death of billionaires.' I have clicked on the photo; and the large print "New details surface......" and the smaller print that says "We have sufficient evidence to....." Though I have tried clicking on all three, all that happens is that a blank aol page shows up and never loads the story.
We are unable to replicate this issue.
Please make sure you have the latest AOL Desktop Gold version by clicking the “Help” button on the top, right corner of the window, and selecting “About AOL” from the drop-down menu. In the middle of the “About AOL” window, you’ll see the version you have installed.
If the version is lower than 11.0.1579, keep the AOL Desktop signed in for at least 20 minutes then close and reopen the software. The update should automatically upload. If you already have the latest version, please clear the footprints.
Here’s how to manually clear the Browser Footprints: 1. In the top left corner of the AOL Desktop window, click “Edit” then choose “Select Footprints to Clear” from the drop-down menu. 2. Select “Clear Footprints” from the Browser Settings. No need to wait for a confirmation message, the Footprints will be cleared immediately.
Should you have any other issues, please reach out to our technicians at 1-888-265-3733.
-
MARGARET HULSE commented
It says to describe my idea. Okay. My idea is for AOL to fix these continual glitches in GOLD or trash it. It hasn't worked properly even one day since I was forced to start using it. I'm sick of paying for something that doesn't work.
-
Vivian commented
So far, it is happening on every article I click on the carousel of pages 1 - 71.