How about "ctrl P" OR "print" from the drop down menu (right click) OR the "Print" option from the "file" drop down menu. Please give us regular users the multiple options we can use.
PS - "ctrl P" from the screen is currently NOT working - nor is the "Refresh mail" from the right click menu.
One of our Technical Support agents will help you with the printing issue. Please call our AOL Desktop Gold team at 1-888-265-3733.